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Customer Ratings & Reviews

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Customer reviews

Rating 4 out of 5 stars with 636 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers are delighted by the product's size, appealing appearance, and relatively quiet operation. Many found the installation process straightforward and appreciate the quick heating and overall design. However, some customers have expressed concerns regarding the product's durability and issues with the door mechanism. Additionally, a few customers mentioned concerns about the button quality and trim kit compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 636 reviews
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Buyer beware!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After less than 2 years of light use, microwave started sparking. Tech said it’s unfixable. GE offered me a substantial discount for a new microwave but I am forced to also buy a new trim kit which is back ordered. No install will be done without it. So here I am waiting and unknown when I will be able to get microwave installed.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Little small

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little small looking but does the job. When placed and installed in cabinet area it seems small even with the separately sold frame added. But it works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice microwave. Works well ...no issues so far Happy with the product

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    I hope the 3rd one is the charm

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the last 3 years I have replaced this microwave twice. According to the salesperson this is the latest model. I have had no choice but to purchase this model because it matches all the rest of the appliances in my kitchen. Overall GE should stand for "Good Enough" . I hope this one will last at least 2-3 years

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello BigK, thank you for your review. We are sincerely sorry your microwave has stopped operating properly so soon into its lifespan and multiple times over the course of your ownership. We truly understand how that would be frustrating. Please know that this is not the ownership experience we strive for. We hope we will have the opportunity to earn your trust back in the future. -Chris@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Great installation of Microwave in wall.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation technition was great. The Microwave installation was perfect. The technician kept the work area clean and respected our home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value for money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good product. Value for money and works as intended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Microwave Builtin

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks sleek and sturdy especially door opening button

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had previous model from builders of townhouse. Microwave works great just hoping this model lasts more than 2 years as my previous one stopped cooking all of a sudden.

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 3 out of 5 stars

    Looks great but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave fits into kitchen cabinet. You have to buy the trim separately (I found ebay to be $100 cheaper than GE on the trim). And the button to open the door is incredibly hard to use. It often takes me two fingers to open because my thumb is simply not strong enough. My 77 year old mother can't open it. Come on GE!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent microwave but not compatible with the tr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice microwave but it was not compatible with the trim

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 1 out of 5 stars

    Door opening button doesn't open door.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to replace another 23 yr old GE built-in microwave. Good price, easy curbside pickup. But door opening button doesn't reliably open the door. Almost like the mechanism doesn't push door latches far enough so door pops open. Otherwise oven runs fine. Returned.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there, 94579 - Thanks so much for taking the time to write a review. We hate to hear of the difficulty you had with your microwave and are surprised this would happen. We apologize for any inconvenience this may have caused as this isn't the experience we would have wanted for you. Thanks again for the feedback, we truly appreciate it! -Mikayla@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Black fits with other appliances

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent black with stainless steel trim. Fits my kitchen with thermador black appliances

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- We are happy that you choose us for your purchase and are glad to hear that its matching your other appliances well! We hope it continues to impress you for many years. We are here if there is anything else you need in the future. All the best! Dianna@GEA GE_Appliances

  • Cons mentioned:
    Button quality

    Rated 2 out of 5 stars

    Overpriced

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is smaller than dimensions given and buttons were not working

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use and very quiet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice microwave. Fits my opening perfect. It’s so quiet that I have to turn the sound on to know when it’s done warming. Glass table turns in the inside.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Microwave purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very bad sales experience in the store in Fresno California.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We are sorry to hear of your experience with purchasing this microwave. We advise you to contact your retailer directly to notify them of your experience. GE_Appliances

  • Rated 5 out of 5 stars

    Loving it so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it this is one of the best microwave if not the best I have ever got.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for contacting us with your feedback. We are so glad to hear that you love your new microwave! Your review means a lot to us, and we appreciate you being a valued GE Appliances customer. Let us know if you need anything else. Take care! Dianna@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Nice Microwave .

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Microwave and has many functionality I was looking for. There is a lot of short-cut buttons for typical use (reheat, popcorn, defrost, etc).

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello Dean, thank you for your review. We’re happy to hear that you have been enjoying the functionality and design of your new microwave. If you have any questions regarding your microwave, please feel free to reach out. We're always happy to help. -Chris@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Oven

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional product, efficient and reliable to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did an excellent job of installing our new built-in microwave.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thanks for sharing! Take care! - Don@GEA GE_Appliances

  • Rated 3 out of 5 stars

    Not as powerful as expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expecting water to boil quicker, but seems to take longer than previous micro.

    No, I would not recommend this to a friend