Customer Ratings & Reviews
- Model:
- PEB7227SLSS
- SKU:
- 5987037
Rating by feature
- Performance
Rating 4.4 out of 5 stars
- Cook Settings
Rating 4.5 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
Customers are saying
Customers are delighted by the product's size, appealing appearance, and relatively quiet operation. Many found the installation process straightforward and appreciate the quick heating and overall design. However, some customers have expressed concerns regarding the product's durability and issues with the door mechanism. Additionally, a few customers mentioned concerns about the button quality and trim kit compatibility.
This summary was generated by AI based on customer reviews.
Faulty button
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replacing a GE Profile we had for 12 years. This one is all glass (not stainless steel) which we did not like. However, the button to open the door did was difficult to operate. You had to push very hard on it or numerous times to get it to open. Returned the next day.
No, I would not recommend this to a friendBill
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave is find but it is Jan 17 and no trim kit. As a matter of fact Best Buy canceled the trim kit yesterday. Why did you sell me one if you did not have stock?
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're sorry to hear you're having trouble receiving your trim kit. We encourage you to reach out to Best Buy directly, by calling your local store, for further assistance. They are best equipped in this case.
Why did this ever make it out of the factory?
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived defective - the turntable made a grinding noise both started and stopping. It was clearly going to fail. The installer identified the problem and reported it. Best Buy and/or GE were unable to find a replacement and I ended up returning it. I'm disappointed because this was one of the very few replacements that would work for my not really a built-in and needs a trim kit space. There was a problem with the trim kit too. Good installer, lousy GE quality control.
No, I would not recommend this to a friendMicrowave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave seems to be awesome, I have only had it a week. The latch to open this microwave is indeed tuff. hopefully with time it gets better.
I would recommend this to a friend- Cons mentioned:Button quality
Oh, no!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t used it but about a week and the button to open the door is sticking.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hey there - We regret to hear the button of your microwave door is sticking, especially after only a week of use. We know how important it is that the button of your unit works properly. We want to encourage you to take advantage of your one-year warranty by calling our GE Consumer Service at 1-800-432-2737. We know one of our technicians will be able to get this fixed for you. Reach out to us with additional questions. -Kacie@GEA
Waste of money and not a reliable product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this product in Sept 2019 and its been not even a year and this product has already stopped working. There was no electrical outage and yet this microwave gave upon us. Do not waste your money buying this product since the GE customer support is equally bad.
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Love it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was concerned I wouldn’t like the look of this microwave since it is not stainless. But with the stainless trim kit around it it looks really beautiful! So far we are loving it!
I would recommend this to a friend Huge microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this microwave for our new kitchen remodel. Right now it sits on the countertop. Capacity is huge and it looks good. we have the trim kit but have not installed it yet.
I would recommend this to a friend- Cons mentioned:Door
Looks great but do not work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was installed..door doesn’t open. So replacement was ordered. Should after in about two weeks.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello. Thanks for posting a review on your microwave. We are truly sorry for your experience and are glad to hear you have taken advantage of your warranty. If any future questions or concerns come up, please reach out to us at the “contact us” link on our www.geappliances.com website. -Mikayla@GEA
Awful
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On my second one in 4 years. Do not buy this microwave. It’s awful. I really don’t know what to do about this
No, I would not recommend this to a friendNice looking Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave heats everything just right. The sensor feature really works well. It's a handsome looking Microwave oven and coordinates well with our GE Profile oven.
I would recommend this to a friend- Cons mentioned:Door
Defective
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed. Door wouldn’t open. We waited 5 weeks to get the microwave then it wouldn’t work
No, I would not recommend this to a friend Uneven heating microwave
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not heat evenly, creates a direct hot spot while the rest of the food is cold and/or frozen. I would not recommend this product.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are sorry to hear your microwave isn't heating properly. We recommend making sure you have the power level set properly and covering your food will really help. If you continue to have issues, please take advantage of your warranty and reach out to GE Consumer Service by calling 1-800-432-2737.
TRIM KIT
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item was originally purchased and found to be the wrong size and could not be installed. We had to reorder and the the item could not be sent by you. We have just received av e-mail telling us that qwew we must reorder again! I think that it is your turn to do the reordering, and quickely. Please make a happy customer. Thank you and keep aware of prog-ress.
No, I would not recommend this to a friendGreat microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy buy and installation (with trim bought alongwith). Do check the trim compatibility if you plan to use existing trims. Even for the same sizes they dont fit
I would recommend this to a friend- Pros mentioned:Overall performance
Great product
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This built in adds a great look to our kitchen. Works very well We are very satisfied with the microwave that we purchased from best buy
I would recommend this to a friend So far I like it. The old GE lasted only 5yrs.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not happy with GE appliances. This model is the only one that fits the space. The installers thou were excellent!
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Great microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this to accompany the built in wall oven. The color match great when added with the trim kit. Very pleased with its function as well.
I would recommend this to a friend Difficult screen to view microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s an under counter microwave! Very difficult to see the panel unless you are on your knees!
No, I would not recommend this to a friend- Cons mentioned:Durability
Good Model if want to have built in Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good Microwave, only concerns is that extra kit is bit expensive, Also Quality of kit is more for look not for sterdiness
I would recommend this to a friend