Customer Ratings & Reviews
- Model:
- PEB7227SLSS
- SKU:
- 5987037
Rating by feature
- Performance
Rating 4.4 out of 5 stars
- Cook Settings
Rating 4.5 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
Customers are saying
Customers are delighted by the product's size, appealing appearance, and relatively quiet operation. Many found the installation process straightforward and appreciate the quick heating and overall design. However, some customers have expressed concerns regarding the product's durability and issues with the door mechanism. Additionally, a few customers mentioned concerns about the button quality and trim kit compatibility.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Great Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave has been a great addition to our kitchen.
I would recommend this to a friend Don’t shop at Best Buy!!!!!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst customer I’ve ever had in my life!!! I bought this microwave in June and it’s now Nov 20th and I still don’t have it.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello - Thanks for bringing this to our attention. We understand the frustration and disappointment this situation has caused. To best address your delivery concern, please reach out to the Besybuy.com customer service department or your local store. Thanks for your patience throughout this process. Warm regards. -Don@GEAppliances
Uninstalled Microwave.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave didn't fit in the cabinet and the microwave trim kit was too small. The installers never installed the microwave or the trim kit but reported the work done. I paid for installation that was never completed.
No, I would not recommend this to a friendHorrible experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very difficult to open, you need to apply too much pressure and even when they realized, they insisted on charging a re-stocking fee. I am so disappointed!!!! Never buying appliances for them again.
No, I would not recommend this to a friendMicrowave frustration
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Even after Best Buy came out and measured the space for the new microwave, and Best Buy then picked out this one for our kitchen, it didn't fit.
No, I would not recommend this to a friendLooks great with the trim
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this microwave for our rental property, and we also purchased a matching trim. The finished product looks great and matches with our GE double wall oven. However, I wish the price is cheaper. We had no choice because we had to buy one that matches the trim.
I would recommend this to a friendTerrible. Display stopped working after 2 wks.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased extended warranty and geek squad told me it could take 2 wks to get it repaired. They should just see me a new one. Last time I’m shopping at Bestbuy.
No, I would not recommend this to a friendGreat Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave! I previously had the same microwave and like it so much I went and got the same one. Highly recommended!
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- We appreciate your purchase and your loyalty to our brand. We are so happy to hear you love this microwave so much that you decided to buy another one. Thank you for your recommendation. If you have any questions in the future, please let us know. We are happy to help! Joyce@GEA
A great microwave unit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Reviewed many competitors and this microwave met or exceeded our interest in specifications and value. Having purchased it over a month ago it exceeds our expectations!
I would recommend this to a friendOwner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave makes a vibration sound, much louder than old unit
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hey there,
Thanks for reviewing your microwave. We can certainly understand your concern about your microwave making a vibration sound. This could be due to the fans operating inside your microwave to keep it cool. If you believe the noise is unusual, we recommend having a technician check out your unit. You can schedule an appointment by calling 1-800-432-2737. Let us know if you need any assistance. Mike@GEA
- Cons mentioned:Durability
Avoid. Failed after 13 months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was one of the few items that I bought without extended protection. Failed after 13 months of use costing 210 to repair as it is a built in that required pulling out to repair. Never GE again.
No, I would not recommend this to a friend Manual needed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No manual means you have no idea what and how it does anything.
No, I would not recommend this to a friendI had to go buy your parts to complete install cov
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely bad no follow up 4 screws missing that are on the list for what is supplied by you.
No, I would not recommend this to a friendPerfect for the kitchen
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave did not match my theme but I was able to use the out covering of the kit to make it blend in
I would recommend this to a friend- Cons mentioned:Door
GE products are the WORST
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is a piece of junk!!! Door has a hard time opening . GE has replaced it twice and still doesn’t open well at all!
No, I would not recommend this to a friend We love the microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced a brand new Kitchenaid that had clock issues, door closing error messages etc
I would recommend this to a friendGreat microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had GE profile for 12 yrs before it broke down so i bought another one Very reliable
I would recommend this to a friendVery nice!!!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is great for my remodeling kitchen. Very easy to use and clean.
I would recommend this to a friend- Cons mentioned:Door
Modified the Existing Trim Kit to Fit
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this model to replace a GE Profile 2.2 cu. ft microwave with the built-in Trim Kit. The original GE lasted 8 years. The original frame would not work with the new microwave because the holes were in different places on the base of the microwave as was the design of the microwave base didn't work with the built-in base of the Trim Kit. We were able to modify by putting two 2x4s under the microwave to lift it higher. The microwave and the trim frame have a cheaper, flimsy feel compared to the originals especially when closing the door and pushing the button. GE did a good job simplifying the control panel which makes the oven with more usable cooking features. The interior of this oven is dark gray, which makes the interior light appear to be not as bright -- we can't even watch the food cooking by looking through the window. But, overall we are glad GE still makes an oven and a frame so that this oven appears as a set to fit our cabinet space.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- We appreciate you taking the time to send us your feedback. We are glad you were able to get your trim kit to work, however there are specific trim kits to kit to fit your exact model properly and that information will be listed in the installation guide on page 1. If you don’t have the guide it can be found on the website.
We take your feedback and suggestions seriously as it helps our design teams and engineers improve on or make changes to future builds.
We do hope that your unit continues to work good for you for many years. We are here though if you need anything else moving forward. We are happy to help! Sincerely- Dianna@GEA
Great microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this microwave for one of my customer and she loved it.
I would recommend this to a friend