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Customer Ratings & Reviews

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Customer reviews

Rating 4 out of 5 stars with 636 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers are delighted by the product's size, appealing appearance, and relatively quiet operation. Many found the installation process straightforward and appreciate the quick heating and overall design. However, some customers have expressed concerns regarding the product's durability and issues with the door mechanism. Additionally, a few customers mentioned concerns about the button quality and trim kit compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 636 reviews
  • Rated 5 out of 5 stars

    Great microwave.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the built in sensor for reheating. Looks great on wall mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product. Lat one lasted 15 years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly. Wish stainless steel was fingerprint proof.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old microwave died we bought this and it’s great.

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    CRAP

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    dont buy it ....18 months old and broke twice.. and GE DONT HAVE PARTS FOR IT..

    No, I would not recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Terrible !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had 3 service calls in 4 weeks !! A piece of junk!!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Seems like it works good.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems good. Opening door button feels stronger than the previous one. Hopefully it will last longer. Haven't quite gotten used to the lock out where you have to unlock it each time you want to open after using.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy made my shopping Easy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a GE Profile 2,2 cu foot built in microwave from Best Buy and the entire experience was excellent from start to finish. 'Best Buy sent a professional to take precise measurements before ordering the replacement oven. I went back to the store and ordered the new oven and the grill it will be placed in. When I got out my credit card it had expired. I was offered a Best Buy card and and with-in 5 minutes I had a new Best Buy card and purchased my new oven.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Durability

    Rated 4 out of 5 stars

    Good microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great microwave, but we had to replace it after 6 years. Was hoping it would last longer. The inside is huge. I can fit a 13x9 pan inside.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is a replacement and I wish we had it first. The buttons are easy to push, it's quiet, the time for cooking is easy to set and the door opens easy. These features may sound simple but the first microwave required a firm push for every button. Opening the door required a firm push. This GE microwave is what microwaves should be.

    I would recommend this to a friend
  • Cons mentioned:
    Door, Durability

    Rated 1 out of 5 stars

    stay away!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    looks great. however i would stay away. i have had this for 3 years. for the price, this should not be having so many issues. issue 1 - door open and close button has lots of issues like other say issue 2 - the main issue.....it started sparking and looks like tis trying to catch on fire from the wall. not sure what to do since the warranty is over after 1 stinking year. should last much more than 3 years. the door is annoying but can be dealt with....the spark and the noises and the fire hazard....shoudl not be happening. stay away!!

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey there - We're sorry to hear about the trouble you're having with your microwave. This certainly is not the experience we wanted you to have, and we truly apologize for the inconvenience. Please reach out to us on one of our social media platforms, like Facebook, via direct message. In your message, provide your model and serial numbers, a copy of this review, and a description of the trouble you're having with this unit. We look forward to speaking with you further. Talk soon. Julia@GEAppliances GE_Appliances

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very Happy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super satisfied with this! Works so much better than the oven it replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Microwave Oven.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is outstanding cooks excellent easy to operate and fits perfectly into the space. I had it installed and they were great!

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 3 out of 5 stars

    GE Profile Microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of this microwave does not seem as good as the one we needed to replace, but it was my only choice as it needed to fit the cutout above our double ovens. The old unit also had green colored notification lighting to match the double oven & the new one has white. The new needed trim kit was expensive at $200, but all was simple to install.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We strive to provide a high-quality product and a great experience for our consumers, and your feedback regarding your new microwave will be shared with our team for consideration. We’re confident the microwave will serve your needs well for many years to come, and if any concerns do come up we’re always happy to offer assistance. GE_Appliances

  • Rated 5 out of 5 stars

    GE profile microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement for the microwave I had. I installed the product and It works and the delivery was on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MICROWAVE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy with the selection and installation. I would recommend the service in the store

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Replacing previous one after 5 years

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacing one that was installed in 2019. Worked well up until is simply quit.

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 1 out of 5 stars

    Day 5: Door latch stopped working - disappointing!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had many GE Profile appliances and ordered this one to replace built in, 20 yr old GE Microwave. Had to modify my cabinet some, then to have door latch not work 50% time - Very Frustrating. Worked to take back out of cabt & trim, took back to BestBuy, where they happily ordered a replacement for me. (Usual Great Cust Service!) In spite of door latch, micro works well, good power and good features. I hope the next microwave has better door latch and up to good quality GE stds.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect Fit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our microwave broke down beyond repair. Was concerned about finding it's replacement that would not only work well, but fit the same opening in our cabinetry. Fits perfectly, easy to install, and works better than I hoped!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We’re so glad to hear you were easily able to replace your former microwave, and your new unit is working well for you! We always want to provide a great experience, and we’re confident your new microwave will serve your needs well for years to come. Enjoy! GE_Appliances

  • Rated 3 out of 5 stars

    Design Flaws

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The timer button is a bad design. You have to hit the circular button three times in a row to start the timer: once to start the input, once after you turn and select the minutes, and again to select seconds. I usually want a round number like 5 or 8 minutes. I miss the quick select buttons for 1-6 minute cook times on my older GE model. We opted for the convection/microwave oven combo and we've used it a few times. Heat loss is a problem when opening the door after convection pre-heating. It makes sense because you open the front of the oven and most of the heat will obviously come out. Because of that I have to add cook time to my recipes. I had hoped this would be a nice alternative to heating the entire range oven. It's OK but not great. What I really don't like about the convection oven is how easy it is to put the metal shelf for convection baking in incorrectly. I nearly lost a pie when a corner slipped out and the rack dropped. Be careful to check every corner when you set that baking rack in. What I love: the removable circular, rubber-footed microwave rack that lets you cook two dishes at once. I have used that a lot and the microwave strength is excellent

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GE Profile 2.2 Built In Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace a previous GE Model and it looks great. Self installed with minimal difficulty.

    I would recommend this to a friend