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Customer Ratings & Reviews

Customer reviews

Rating 3.9 out of 5 stars with 573 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers have good things to say about the microwave's size, ease of use, quiet operation, and sleek appearance. Many appreciate its heating performance and powerful capabilities, along with the overall quality and relatively easy installation. However, some customers reported issues with the door latch mechanism and inconsistencies in the color or trim kit compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 573 reviews
  • Cons mentioned:
    Color

    Rated 4 out of 5 stars

    Great built in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I really like the microwave. My only complaint (and reason for 4 stars instead of 5) is that it doesn't come in Slate like the other GE appliances I purchased. So it's a slightly different color, which is annoying. I also think the "recommended for you" feature was incorrect about the trim kit that should go with the microwave (so I bought the wrong one of those and had to return it and get the correct one). Just be careful if you are buying the trim kit to go with this.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Replacement microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying the larger interior and large carousel. Replaces 11 year old GE Profile that finally died. Easy to use and quieter than old unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful microwave. I replaced my old microwave with the same model. Great unit!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect Fit

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit is a built in Microwave and the dimensions were spot on for installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lookin" good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time, installed easily and fits like a glove. Looking forward to cooking many meals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave is very powerful and sleek looking, and I recommend it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not the same as my prior GE Profile Microwave!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed with this GE Profile Microwave Oven. The interior is grey which makes the interior dark. The light within does not provide adequate light to overcome the dark interior. The electronic touch-pad controls do not display in low light as my former microwave oven did. The touch-pad control has a tab for Healthy Menu. What does this mean? Also the potato tab has ended in an err each time I used it.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for taking the time to share your review. We can understand how upsetting it is when a new appliance doesn't meet your expectations. We will share your feedback regarding the interior of the microwave with our engineering and design teams. The Healthy Menu feature is listed on page 16 in the manual. Simple place your food in the oven and press the Healthy Menu pad and enter the code and press the start pad. Note: If you open the door while the food code of Healthy Menu or Potato cycle is displayed, you will see the ERR code appear, and you'll want to cancel it to remove the error. We recommend reviewing page 16 in your manual. If you have any questions, please let us know. We are here to help! Joyce@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EAsy to install..............................................................................................

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello AppleTV - Thanks for your feedback. We're glad you are happy with your new microwave purchase and we’re glad it was easy to install. We’re sure you’ll enjoy the many nice features it has to offer. Thanks for making GE Appliances a part of your home! Olga@GEA GE_Appliances

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Excellent Microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We placed this microwave above our double oven and it is perfect. Highly recommend the GE Profile brand, works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I wanted something slick and I am looking in the kitchen, and this is exactly what we got

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    good GE microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Oven! The installation people are very nice and they did excellent job. Product and Service is great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for built-in cabinet, good quality. Easy to use and clean

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced another Ge microwave that was only 1 year old. Seems to be working as expected. Time will tell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent replacement

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a replacement for the house. Fit perfectly and at a very nice price point

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Built in Microwave

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This with the installation kit, fit perfectly into my kitchen. I am so happy to have a built-in microwave again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very fine microwave.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product. Large cooking space, easy to use control panel, very consistent, predictable cooking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Quiet

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last GE Profile lasted 19 years, and was still working. Seems well made and I hope it lasts. I upgraded to this model with the trim kit (JX7230SLSS). Works great and is super quiet compared to my original.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Microwave

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working fine after two years of use. Easy to use controls.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This oven has a large interior, cooks very evenly, and has many convenient features. I highlt recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! Works and looks great and every house should have at least one or maybe two for the family!

    I would recommend this to a friend