Customer Ratings & Reviews
- Model:
- PEB7227DLBB
- SKU:
- 5958622
Rating by feature
- Performance
Rating 4.4 out of 5 stars
- Cook Settings
Rating 4.5 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
Customers are saying
Customers have good things to say about the microwave's size, ease of use, quiet operation, and sleek appearance. Many appreciate its heating performance and powerful capabilities, along with the overall quality and relatively easy installation. However, some customers reported issues with the door latch mechanism and inconsistencies in the color or trim kit compatibility.
This summary was generated by AI based on customer reviews.
Beautiful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was an opened box item. Loving it! There were a scratch on one side that was not visible. Not sure, but I think I may have caused it.
I would recommend this to a friend- Pros mentioned:Appearance
Excellent Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it...it looks so rich at a great price! I would highly recommend this microwave to anyone!
I would recommend this to a friend GOOD UNIT UNDER 30" WIDE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THIS UNIT WAS INSTALLED ABOVE A BUILT-IN OVEN, IN A 27" CABINET. IT WAS THE LARGEST UNIT WE COULD FIND UNDER 30" WIDE FOR THIS APPLICATION. HOWEVER, THE "BUILT-IN KIT" WHICH IS A SEPARATE PURCHASE ITEM, COST ABOUT THE SAME AS THE MICROWAVE, BUT MAKES THE MICROWAVE HAVE THE BUILT-IN APPEARANCE THAT WE WANTED.
I would recommend this to a friendI
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I honestly never used the microwave. I thought the trim kit I had would fit it but it didn’t. I tried to go on your website to find a trim kit for this microwave but you didn’t have one. I also tried calling and was on hold for 45 minutes. I decided just to return the microwave and find a place that has a microwave and trim kit that I could buy at the same time.
No, I would not recommend this to a friend- Pros mentioned:Size
GE Profile
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is deeper and wider than the one that we replaced. But still fit in the original cabinet.
I would recommend this to a friend - Pros mentioned:Appearance
Great microwave
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great overall microwave. We're using it in our rental, and we are pleased.
I would recommend this to a friend - Pros mentioned:Appearance
Nice!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice microwave. It blends well with my other appliances. One issue is that glass plate is lopsided.
I would recommend this to a friend GE - Profile Series 2.2 Cu. Ft. Built-In Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this unit. Nice features and works very well. Time will tell about longevity.
I would recommend this to a friendOpen/Close Latch Broken in month 12!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave open/close latch broken after 12 months in service.
No, I would not recommend this to a friend- Cons mentioned:Door
Awful quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.From day one, the door would take several tries pushing the cheap plastic button until it opened. One day, it kept running after taking food out. When I tried to reopen the door, a plastic part inside snapped. Had to unplug it to stop it. Luckily, Best Buy was awesome about returning it. 5 stars for their customer service.
No, I would not recommend this to a friend - Pros mentioned:Heating speed
Very fast
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave works great and heats up food very fast!
I would recommend this to a friend Ceramic coating started to peel off with bubbles
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this as replacement of GE microwave which came as combo with oven. That microwave survived 6 years. Within 10 months, this microwave ceramic coating formed bubbles and started to peel off from the roof. Reported the problem to GE and the advised to stop using it and will send technician to check and decide what can be done. Now a long loop of back and forth with consumer department will start. I do not recommend this microwave. Even if GE may decide to take an action, I will not get 100% of money back or replacement so wastage of time and money.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thank you for bringing this to our attention. We'd appreciate the opportunity to review your cases and address any concerns you have. Please reach out to us (GE Appliances) via private message on Facebook, X, or Instagram and make sure to include your full serial and model numbers, any service confirmation or case numbers you have, along with a copy of this review. Lauren@GEAppliances
Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Price point. Overal, I find it steams too much water during and after use when the inside is hot.
I would recommend this to a friendBrand response from GE Answers
Posted .We regret that you're not happy with how much steam the microwave creates. It is considered normal for some steam/vapor to escape from around the door, but your feedback will be shared with our team. If it might be helpful, we have an article on our GE Appliances website discussing moisture in the microwave, titled 'Microwave - Moisture or Condensation'. If you'd like to view that, you can do so on our website when you look up the title and click the 'Support' tab.
Deputy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great products and easy payment schedule. Great customer service.
I would recommend this to a friend- Pros mentioned:Size
Nice Large Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The 2.2 cuf really makes a difference. Love the one button features for various cooking cycles.
I would recommend this to a friend - Pros mentioned:Size
GE Microwave
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love my new microwave - fits nicely in cabinet using trim kit improves look as well
I would recommend this to a friend GE Profile 2.2 CU ft Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was easy to self install and works great! Trim kit matches my existing GE Monogram double ovens.
I would recommend this to a friendbuilt in ?
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not able to tell because the surround piece did not fit. I have not used it.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We know any confusion over the trim kit not fitting would be concerning. The compatible trim kits for your model are JX7227DLBB or JX7230DLBB. If you need to reach out to Best Buy about this concern, their customer service can be reached at 1 (888) 237-8289. If they aren’t able to resolve this for you, our parts department can be reached at 1-877-959-8688 or you’re welcome to send us a private message over our GE Appliances social media (such as Facebook or Instagram) with a copy of this review and your contact information. We can certainly review further, if needed.
- Pros mentioned:Appearance
GE Profile microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This built-in microwave is very nice looking and works great. Happy with my purchase.
I would recommend this to a friend Great service from installers Oscar and Victor!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Many thanks to Oscar and Victor, installers of our microwave and accompanying trim kit. These guys were great . . . competent, friendly, and knowledgeable. They were extremely careful so as not to disturb anything else in the kitchen area and to make certain there was no packing debris left in the area when they finished. These guys are fantastic representatives of the the very best of Best Buy.
I would recommend this to a friend