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Customer reviews

Rating 3.9 out of 5 stars with 575 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers are delighted by the product's size, appealing appearance, and relatively quiet operation. Many found the installation process straightforward and appreciate the quick heating and overall design. However, some customers have expressed concerns regarding the product's durability and issues with the door mechanism. Additionally, a few customers mentioned concerns about the button quality and trim kit compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 575 reviews
  • Pros mentioned:
    Heating speed

    Rated 5 out of 5 stars

    Very good microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for heating up food & hot beverages for a busy on the go person like me.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Price point. Overal, I find it steams too much water during and after use when the inside is hot.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We regret that you're not happy with how much steam the microwave creates. It is considered normal for some steam/vapor to escape from around the door, but your feedback will be shared with our team. If it might be helpful, we have an article on our GE Appliances website discussing moisture in the microwave, titled 'Microwave - Moisture or Condensation'. If you'd like to view that, you can do so on our website when you look up the title and click the 'Support' tab. GE_Appliances

  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this microwave! It looks amazing and sleek! Works like it said it would!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent replacement

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a replacement for the house. Fit perfectly and at a very nice price point

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All in all very nice would recommend.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not easy to find replacement for previous g.e. profile built in. Received mid June but wish they had kept it exact same dimensions since I had to have carpentry work done to have the trim kit fit and reinstalled Very happy with it, much improved door latch, previous Profile was not easy. Great appearance, like the dark interior and like that the keypad requires the slightest touch.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Too Loud

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave works well and has nice features but is too noisy when running.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good unit for the price.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for the unit. It looks great but the doors are not the best. I wish the design was better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good functioning unit. Easy to use. I recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Heating speed

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave, quick and not noisy Lots of fast settings to use

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great product with nice features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking microwave, this is very quiet and heats up excellent

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Replaced old microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit, right color. Works good so far, nice clean look.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ok

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this for awhile. Still haven’t put it into cabinet. Easy to use on counter.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, trim kit is backordered. Installation is getting delayed

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Nice microwave

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my microwave and highly recommend getting the trim kit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks nice and works great! Also love the ease of the panel. Best microwave we've owned.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    GE Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product - Fits well in our home and for our use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really nice microwave.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Last one unexpectedly went dead. Closest replacement we could find for our last one.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    built in ?

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not able to tell because the surround piece did not fit. I have not used it.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We know any confusion over the trim kit not fitting would be concerning. The compatible trim kits for your model are JX7227DLBB or JX7230DLBB. If you need to reach out to Best Buy about this concern, their customer service can be reached at 1 (888) 237-8289. If they aren’t able to resolve this for you, our parts department can be reached at 1-877-959-8688 or you’re welcome to send us a private message over our GE Appliances social media (such as Facebook or Instagram) with a copy of this review and your contact information. We can certainly review further, if needed. GE_Appliances

  • Pros mentioned:
    Heating speed

    Rated 5 out of 5 stars

    GE 2.2 Microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we got this its doing a grate job Its doesn't take too long to heat up

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    WORST microwave ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this microwave to replace a previous GE built in microwave that was 5 years old. In this time, the magnetron failed three times. On the third failure, we decided to replace the mircrowave with this one. From the beginning, we were leary about the door button failing. The microwave has been installed and in light use for approx 40 days and now on Christmas morning (with a meal to prepare), the door button broke completely. The microwave is completely unusable. I am DISGUSTED that I spend $400 on a brand new microwave, $200 for the trim kit, and now when most needed, I have a completely unuseable microwave again. Sick that I bought a GE. Matching my other appliances is not worth it. I cannot recommend any GE appliance at this point.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there,

      We appreciate you taking the time to write your review and we’re glad you have reached out to us. We are sorry to hear of your situation. If you will email your details to our email address, [email protected], we’ll be happy to look into this for you. Please be sure to include a copy of your review, your name, address, phone number, and the model and serial numbers for your appliance. We will keep an eye out for your reply. Thanks very much. -Michael GE_Appliances