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Customer reviews

Rating 3.9 out of 5 stars with 575 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers are delighted by the product's size, appealing appearance, and relatively quiet operation. Many found the installation process straightforward and appreciate the quick heating and overall design. However, some customers have expressed concerns regarding the product's durability and issues with the door mechanism. Additionally, a few customers mentioned concerns about the button quality and trim kit compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 575 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Best microwave I’ve ever owned.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heats extremely quickly, quietly and efficiently! Fit perfectly into the old space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave very sleek and stylish easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great volume

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave. Plenty of room to put a lot in here

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good microwave with pretty decent features and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean look, easy install

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just as well as my old $1200 monogram. Worth the price

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Beware "Open Box" Purchase!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This "Open Box" item said that there was nothing missing. It has been sitting waiting for help to put it in place. Opened it today and there is no User Manual. Disappointing to believe an item is complete and then finding out it's not after the return window is closed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ceramic coating started to peel off with bubbles

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this as replacement of GE microwave which came as combo with oven. That microwave survived 6 years. Within 10 months, this microwave ceramic coating formed bubbles and started to peel off from the roof. Reported the problem to GE and the advised to stop using it and will send technician to check and decide what can be done. Now a long loop of back and forth with consumer department will start. I do not recommend this microwave. Even if GE may decide to take an action, I will not get 100% of money back or replacement so wastage of time and money.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for bringing this to our attention. We'd appreciate the opportunity to review your cases and address any concerns you have. Please reach out to us (GE Appliances) via private message on Facebook, X, or Instagram and make sure to include your full serial and model numbers, any service confirmation or case numbers you have, along with a copy of this review. Lauren@GEAppliances GE_Appliances

  • Rated 4 out of 5 stars

    GE Profile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    can't choose power level with reheat feature. Previous model easier to use.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good job overall

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation job is good. But making appointment was a pain

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mr.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave works fine but the operating keys pad is not very visible. The instruction letters are small and hard to see.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're glad the microwave is performing well! However, we're sorry it's hard for you to see the control panel. We appreciate your feedback as we always look for ways to improve. GE_Appliances

  • Rated 5 out of 5 stars

    Microwave.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great !! Great !! Great !! Great !! Great !! Great !! Great !! Great !!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far. Very large interior and lots of power. Good price point.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    GE Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave, large capacity space for large dishes/cookware. Quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE - Profile Series 2.2 Cu. Ft. Built-In Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GE - Profile Series 2.2 Cu. Ft. Built-In Microwave works as expected

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    GET THE WARRANTY. Only lasts about 2 years.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works for about 2 years, and then the panel next to the light starts sparking and starts fire. It’s not just a fluke. This is my second one. If you buy it, GET THE WARRANTY

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We'd like to assist with the operation of your microwave. Please send us a private message via Facebook, Instagram, X, or TikTok with your contact information, complete model/serial numbers, and a copy of this review. GE_Appliances

  • Rated 2 out of 5 stars

    At the Mercy of GE Profile for Built in Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought the microwave home from Best Buy and opened the box to find that the glass front was shattered and there were other broken parts. No excuse for that in shipping. Had to return it and reorder a replacement. The second microwave was fine but requires a ridiculously expensive plastic front trim kit that is very hard to install because the measurements have to be precise for the screws to the 1/32 of an inch, and the screws are inserted blindly into slots. For those of us who had prior built in GE microwaves and are not ready to remodel an entire kitchen, we are at the mercy of the GE Profile for replacement if that is what we had before.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Built in microwave

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave works great, the only thing is the button to open the door is cheaply made.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Microwave for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the microwave with a GE trim kit. The microwave looks great and cooks perfectly. No complaints ...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product but the trim I ordered with this took more than a month to receive

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Good quality product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New microwave perfectly matches our current appliances.

    I would recommend this to a friend