Customer Ratings & Reviews
- Model:
- PEB7227DLBB
- |
- SKU:
- 5958622
Customer reviews
Rating 3.9 out of 5 stars with 573 reviews
(573 customer reviews)Rating by feature
- Performance4.4
Rating 4.4 out of 5 stars
- Cook Settings4.5
Rating 4.5 out of 5 stars
- Quality4.0
Rating 4.0 out of 5 stars
Customers are saying
Customers have good things to say about the microwave's size, ease of use, quiet operation, and sleek appearance. Many appreciate its heating performance and powerful capabilities, along with the overall quality and relatively easy installation. However, some customers reported issues with the door latch mechanism and inconsistencies in the color or trim kit compatibility.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
GE Microwave Builtin
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks sleek and sturdy especially door opening button
I would recommend this to a friendRated 5 out of 5 stars
Value for money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a good product. Value for money and works as intended.
This review is from GE Profile - 2.2 Cu. Ft. Built-In Microwave with Sensor Cooking and Glass Touch Controls - Gray
I would recommend this to a friendRated 5 out of 5 stars
Love this microwave!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the microwave, replaced a 17 yr old one, same GE Profile. Do wish however that it came with a instruction manual as it has a few different features that I don't have a clue how to operate!
I would recommend this to a friendRated 5 out of 5 stars
Fast service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are happy with Best Buy service. Microwave is working well we like it.
This review is from GE Profile - 2.2 Cu. Ft. Built-In Microwave with Sensor Cooking and Glass Touch Controls - Gray
I would recommend this to a friendRated 4 out of 5 stars
Powerful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very powerful and roomy microwave, the only issue is that reheat tends to overheat the foods. We have to watch it carefully.
This review is from GE - Profile 2.2 Cu. Ft. Built-In Microwave - Gray
I would recommend this to a friendRated 5 out of 5 stars
Food comes out hot or warm!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can confirm this microwave works as advertised. I put food in and take it out hot or warm. It even looks good while it sits on the counter!
This review is from GE Profile - 2.2 Cu. Ft. Built-In Microwave with Sensor Cooking and Glass Touch Controls - Gray
I would recommend this to a friendRated 5 out of 5 stars
Excellent microwave but not compatible with the tr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice microwave but it was not compatible with the trim
I would recommend this to a friend- Cons mentioned:Durability
Rated 1 out of 5 stars
I hope the 3rd one is the charm
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In the last 3 years I have replaced this microwave twice. According to the salesperson this is the latest model. I have had no choice but to purchase this model because it matches all the rest of the appliances in my kitchen. Overall GE should stand for "Good Enough" . I hope this one will last at least 2-3 years
This review is from GE Profile - 2.2 Cu. Ft. Built-In Microwave with Sensor Cooking and Glass Touch Controls - Gray
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello BigK, thank you for your review. We are sincerely sorry your microwave has stopped operating properly so soon into its lifespan and multiple times over the course of your ownership. We truly understand how that would be frustrating. Please know that this is not the ownership experience we strive for. We hope we will have the opportunity to earn your trust back in the future. -Chris@GEA
Rated 5 out of 5 stars
Fit perfectly and works great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a microwave to replace an old built-in. I researched this microwave on the Bestbuy website and measurements where an exact match. It was easy to install and works just as expected.
I would recommend this to a friendRated 5 out of 5 stars
Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a built in microwave. It works great. It fit in the space in my kitchen perfectly……………………………………..
I would recommend this to a friendBrand response from GE Answers
Posted .Hello there - we appreciate you taking the time to share your review. It’s good to hear that your beautiful GE Profile Microwave is fitting perfectly in your kitchen space and that its working great! We’re confident you’ll continue to be impressed with this model for years to come. Feel free to reach out anytime if there is anything we can assist with and have a great day! Lauren@GEA
- Cons mentioned:Button quality
Rated 2 out of 5 stars
Overpriced
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is smaller than dimensions given and buttons were not working
No, I would not recommend this to a friend - Cons mentioned:Door
Rated 3 out of 5 stars
Looks great but...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave fits into kitchen cabinet. You have to buy the trim separately (I found ebay to be $100 cheaper than GE on the trim). And the button to open the door is incredibly hard to use. It often takes me two fingers to open because my thumb is simply not strong enough. My 77 year old mother can't open it. Come on GE!
This review is from GE - Profile 2.2 Cu. Ft. Built-In Microwave - Gray
No, I would not recommend this to a friend - Cons mentioned:Door
Rated 1 out of 5 stars
Door opening button doesn't open door.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought to replace another 23 yr old GE built-in microwave. Good price, easy curbside pickup. But door opening button doesn't reliably open the door. Almost like the mechanism doesn't push door latches far enough so door pops open. Otherwise oven runs fine. Returned.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there, 94579 - Thanks so much for taking the time to write a review. We hate to hear of the difficulty you had with your microwave and are surprised this would happen. We apologize for any inconvenience this may have caused as this isn't the experience we would have wanted for you. Thanks again for the feedback, we truly appreciate it! -Mikayla@GEA
Rated 5 out of 5 stars
Great installation of Microwave in wall.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installation technition was great. The Microwave installation was perfect. The technician kept the work area clean and respected our home.
This review is from GE Profile - 2.2 Cu. Ft. Built-In Microwave with Sensor Cooking and Glass Touch Controls - White
I would recommend this to a friendRated 5 out of 5 stars
Oven
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exceptional product, efficient and reliable to use.
I would recommend this to a friendRated 5 out of 5 stars
Loving it so far
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it this is one of the best microwave if not the best I have ever got.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for contacting us with your feedback. We are so glad to hear that you love your new microwave! Your review means a lot to us, and we appreciate you being a valued GE Appliances customer. Let us know if you need anything else. Take care! Dianna@GEA
Rated 5 out of 5 stars
Black fits with other appliances
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent black with stainless steel trim. Fits my kitchen with thermador black appliances
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- We are happy that you choose us for your purchase and are glad to hear that its matching your other appliances well! We hope it continues to impress you for many years. We are here if there is anything else you need in the future. All the best! Dianna@GEA
Rated 5 out of 5 stars
Great microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had previous model from builders of townhouse. Microwave works great just hoping this model lasts more than 2 years as my previous one stopped cooking all of a sudden.
This review is from GE Profile - 2.2 Cu. Ft. Built-In Microwave with Sensor Cooking and Glass Touch Controls - Gray
I would recommend this to a friendRated 5 out of 5 stars
Great Job
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installers did an excellent job of installing our new built-in microwave.
I would recommend this to a friendBrand response from GE Answers
Posted .Thanks for sharing! Take care! - Don@GEA
- Cons mentioned:Door
Rated 2 out of 5 stars
Defective door latch
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Door latch does not consistently work. Sometimes takes 8-10 tries to open.
This review is from GE Profile - 2.2 Cu. Ft. Built-In Microwave with Sensor Cooking and Glass Touch Controls - Gray
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello, thank you for your review. We are sincerely sorry that your microwave's door latch is not allowing the door to open properly. We understand how that would be frustrating and would love to look into this further as this is not the ownership experience we strive for. If you haven't done so already, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. -Chris@GEA





