Customer Ratings & Reviews
- Model:
- PEB7227DLBB
- SKU:
- 5958622
Rating by feature
- Performance
Rating 4.4 out of 5 stars
- Cook Settings
Rating 4.5 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
Customers are saying
Customers have good things to say about the microwave's size, ease of use, quiet operation, and sleek appearance. Many appreciate its heating performance and powerful capabilities, along with the overall quality and relatively easy installation. However, some customers reported issues with the door latch mechanism and inconsistencies in the color or trim kit compatibility.
This summary was generated by AI based on customer reviews.
Great value.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Prices were competitive, availability good. The installers were on time, neat and professional. Highly recommended.
I would recommend this to a friendReplacement of GE microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a replacement for the one exactly like it that was bought 1 year prior. I had total care when I bought it. The one that was originally bought caught fire when I was melting 2 tbl of butter at 6 seconds.. very scary hope this doesn’t happen with this one
I would recommend this to a friendworks great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great, sensors help alot. inside very deep and roomy
I would recommend this to a friendBrand response from GE Answers
Posted .Hi there - we appreciate your review and want to thank you for choosing GE Appliances. We’re glad to learn that you’re taking advantage of the wonderful Sensor Cooking this model features, as it makes getting delicious cooking results every time easy! We hope this become a favorite in your kitchen for years to come and feel free to reach out anytime if you need anything in the future. Have a great day! Lauren@GEA
GE Profile works well for us
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We replaced a "high end" brand with the GE Profile series. It is a little shorter but works very well.
I would recommend this to a friendGreat deal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great deal gor the price. Would buy again. Like the quick set cooking.
I would recommend this to a friendSolid Product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my mother in law's home renovation...great upgrade from what she previously had...easy install !
I would recommend this to a friendGreat purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this open box. It works great and fit in the existing wall trim. It came in perfect condition.
I would recommend this to a friendMicrowave
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave works great; a little small but still looks great !
I would recommend this to a friendGreat microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave, love the express time settings as a time saver.
I would recommend this to a friendItem not installed
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered thee items and an accessory for an item. Only one item can be installed on time. One item is sitting at my home and cannot be installed due to missing accessory, ordered together with the purchase. One item never arrived. It has been months, since I placed order. Also, for second appointment for installation in November. Best Buy made a appointment/installation time without consultation with me. The sales person who collected the order is non-responsive. Thank you for your service.
No, I would not recommend this to a friendGreat microwave
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Like the mute feature. Bought this one as my old one broke. It was the right decision.
I would recommend this to a friendMicrowave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great looks great saw the reviews and bought it little expensive busy seems to be good quality
I would recommend this to a friendGood replacement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Bought this one because my other microwave went out and was discontinued.
I would recommend this to a friend- Cons mentioned:Door
Do not buy
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Avoid this appliance like the plague. The push button door opener is designed to fail. If you must have this appliance, buy the protection plan.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello. We appreciate you reaching out, though we really hate to hear you’re not satisfied with the microwave. We always want to provide a quality product, and certainly would not expect there to be an issue with the push button. Your feedback will be shared with our team for review, as we want to ensure we’re aware of any possible areas of concern. If you need to take advantage of it, information on the limited manufacturer’s warranty is available on page 21 of the manual; you can view that on our GE Appliances website when you look up the model number and go to the product page. We hope this is resolved for you soon – if you have any other concerns or questions we’re always glad to help, here or over social media. -Sarah@GEA
Replacement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it’s working as it should. Have only had it for a short time.
I would recommend this to a friendGreat product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A perfect match, Thank you Best Buy for your help selecting this product
I would recommend this to a friendDo Not Buy this brand microwave.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do Not Buy! Ours arrived and would not work out of the box. It took an additional week to get a replacement. 4 weeks without a microwave. Not the end of the world but it is unacceptable in today's market to have to wait for an on the shelf product. Of course going into a store is a complete waste of time as the employees do not have any answers to simple questions.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We hate to hear that your microwave was not functioning properly out of the box. This is not a normal occurrence, and we're glad to hear you have a new unit that's functioning properly. We're confident you'll continue to enjoy this unit for many years.
Bill
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave is find but it is Jan 17 and no trim kit. As a matter of fact Best Buy canceled the trim kit yesterday. Why did you sell me one if you did not have stock?
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're sorry to hear you're having trouble receiving your trim kit. We encourage you to reach out to Best Buy directly, by calling your local store, for further assistance. They are best equipped in this case.
Modern sleek microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Okay short story long, we went to Best Buy to purchase a replacement in wall microwave that was less than 2 years old. It was mounted in the wall and the trim kit was still shiny and new looking so we didn't want to replace that-- just the microwave. After finding a similar microwave (because the original microwave was no longer made by GE), we found out we would need to purchase a brand new trim kit for installation --or-- do it ourselves... This would cost another $400 or so we weren't ready to spend. We ended up contacting GE and explained the situation over the phone. They told us that the replacement microwave that would work with the existing trim kit was available, and provided the serial number. I went to BestBuy online and ordered the microwave and had it delivered to our home. Once we got the old microwave out and the new microwave in, we realized it did not fit in the trim kit in the wall. Finally we went back to Best Buy, and paid for a brand new trim kit along with installation. This is probably why Best Buy will not install a new microwave with an old trim kit. After all was said and done, it looks great.
I would recommend this to a friend- Cons mentioned:Durability
Avoid, Avoid, Avoid
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Second one I purchased. Both have burned out. This one in less than 6 months.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello- We are very sorry to hear your previous model and this new microwave failed in less than 6 months. This is not what we expect to hear and truly apologize for the issues you've had. Please reach out to us via a private message on Social Media and include your case number if you have one. If not, please provide your model and serial number, address, email and phone number. Thank you! Joyce@GEA