Customer Ratings & Reviews
- Model:
- PEB7227DLBB
- SKU:
- 5958622
Rating by feature
- Performance
Rating 4.4 out of 5 stars
- Cook Settings
Rating 4.5 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
Customers are saying
Customers have good things to say about the microwave's size, ease of use, quiet operation, and sleek appearance. Many appreciate its heating performance and powerful capabilities, along with the overall quality and relatively easy installation. However, some customers reported issues with the door latch mechanism and inconsistencies in the color or trim kit compatibility.
This summary was generated by AI based on customer reviews.
Nice looking Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave heats everything just right. The sensor feature really works well. It's a handsome looking Microwave oven and coordinates well with our GE Profile oven.
I would recommend this to a friend- Cons mentioned:Button quality
Get something else if you can
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The black button is made of plastic and breaks easily. Don't buy this!
No, I would not recommend this to a friend - Cons mentioned:Durability
Good Model if want to have built in Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good Microwave, only concerns is that extra kit is bit expensive, Also Quality of kit is more for look not for sterdiness
I would recommend this to a friend Great microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy buy and installation (with trim bought alongwith). Do check the trim compatibility if you plan to use existing trims. Even for the same sizes they dont fit
I would recommend this to a friendSo far I like it. The old GE lasted only 5yrs.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not happy with GE appliances. This model is the only one that fits the space. The installers thou were excellent!
No, I would not recommend this to a friend- Pros mentioned:Appearance
Great microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this to accompany the built in wall oven. The color match great when added with the trim kit. Very pleased with its function as well.
I would recommend this to a friend Unreliable and overpriced
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible and overpriced. Only bought it because I had to replace my prior one.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there, we're sorry you're unhappy with your new microwave. This is never the expectation we want for our customers so we apologize for any headaches. We're wishing you the best. - Guy@GEA
Door Button sticks and doesn't work
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second time we have purchased this exact same model. We have done it twice due to a custom kitchen being built around this unit or we wouldn't have done it again. The door open button either does not open the door or sticks. It happened on both of our units so far. If you can avoid getting this do so.
No, I would not recommend this to a friend- Pros mentioned:Appearance
Great microwave
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave - replacement matched the appearance and quality of the one we had before it.
I would recommend this to a friend NICE QUALITY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.looks very nice,, quality built,, expensive look, adds value to the kitchen
I would recommend this to a friend- Pros mentioned:Size
Inside is very big. Love the look
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this microwave to go with a trim that I had and I love it.it is very large inside and I love the look
I would recommend this to a friend Controls lock up, must turn off via breaker panel
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Within 5 days of installation, the microwave controls have locked up twice, each time badly enough that the microwave had to be unplugged. Since the microwave is built-in and the power cord is inaccessible, that means toggling a circuit breaker of the outdoor breaker panel. Symptom isn't covered in troubleshooting manual.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there, thanks for leaving a review. We're sorry to hear about your control panel not working as it should. We can understand how this would be frustrating. If you're currently having issues with your microwave, then we would recommend reaching out to our service department for further assistance with addressing this problem. We hope this is helpful and that you're staying safe. -Michael@GEA
Absolute Piece of Junk!!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this unit and immediately the door mechanism broke. I have had a repairman out 4 times, still the unit door sticks when pushing it in, resulting in it jamming and running continuously. NEVER BUY THIS MODEL!!!!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello jalarafi1, thank you for your review. We are sincerely sorry your microwave door is sticking despite your multiple service appointments. We truly understand how that would be frustrating. Please know that this is not the ownership experience we strive for. We hope we will have the opportunity to earn your trust back in the future. -Chris@GEA
Budget in-build microwave, but expensive trim kit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Functionality was all good, purchased it to replaced the previous generation microwave. Thought the existing trim will work (just one generation old), but didn’t worked, new trim kit cost more than 60% of the microwave. I will not recommend as a good in-build set
No, I would not recommend this to a friendDon’t shop at Best Buy!!!!!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst customer I’ve ever had in my life!!! I bought this microwave in June and it’s now Nov 20th and I still don’t have it.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello - Thanks for bringing this to our attention. We understand the frustration and disappointment this situation has caused. To best address your delivery concern, please reach out to the Besybuy.com customer service department or your local store. Thanks for your patience throughout this process. Warm regards. -Don@GEAppliances
Too big for our household
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a bit bigger than the one replaced which is taking up more space. Otherwise, it is indispensable
I would recommend this to a friend- Cons mentioned:Door
Piece of Junk!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.2nd time used opening button wouldnt work. Food in it and it took BB 2 mos to remove it. Horrible service! BB has in its notes that I broke it! WRONG! I just pushed to open and the button went all the way to back with no spring action to open door. I will never buy appliances from BB again!!!!
No, I would not recommend this to a friend - Pros mentioned:Size
Great looks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks and works great. Matched wall oven. Good fit into build in space
I would recommend this to a friend - Pros mentioned:Appearance
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent performance, reasonable price and good customer service.
I would recommend this to a friend Uninstalled Microwave.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave didn't fit in the cabinet and the microwave trim kit was too small. The installers never installed the microwave or the trim kit but reported the work done. I paid for installation that was never completed.
No, I would not recommend this to a friend