Customer Ratings & Reviews

GE Profile microwave does great in heating food quickly and evenly. Touch controls are intuitive and easy to use. Will buy the stainless trim to match other GE appliances. Looks great. Based on numerous reviews, I recommend getting the extended warranty from GE. This will cover costs in case a component has issues, DN

Lots of room for what I need. Looks great in my new kitchen

I like the size. The color is what I wanted. The trim package didn't fit my cabinet.

Sleek and great microwave. Perfectly fit to existing frame

Replaced older microwave and the new one fit perfectly and is exactly what we wanted.

I was impressed with how deep the microwave was. It seems to be easy to use.

Its Okay. Had to replace our other GE microwave that was not even 2 years old. So will see how long this one will last. Its the same as the one that we replaced.

This is very stylish and deep microwave. The controls are easy to use.

So far so good with this product! The built in cabinetry was limiting to my choices for replacement, but this fit and and is a complementary line within the GE Kitchen appliance family - important since it is directly above the existing built in GE oven and needed to match.

This a large microwave. With many features that are pretty easy to use. It cooks much quicker than my old microwave. Very happy with it.

The unit meets expectations. The only reason I'm giving it a 3 star rating is due to the fact I have had to repurchase the same model to replace one that failed, originally provided by the builder. It was likely the magnetron, after only 3 years of use. It worked well up to that point. I did not want to have to purchase a different model which would have required a a different trim kit for an additional $200+ instead of a repurchase of the same unit for $400+

Expensive, limited features, made to require replacement.

This microwave is so big on the inside! Really good cooking options too!

Bought it to replace our old 2005 model. The cut out for the new one was the exact same size, but we needed a new trim kit. I insralled it in about a hour. A drill really helps the process. Bought the 5 year warranty because I keep reading how fast the door opener button breaks. So far no problem. Hope it last as long as our last one did.

When we picked it up it was bent on the bottom ....

I Love my Microwave working good so far. Fit and trim for Spot.

While this review is not entirely about the unit, I still wanted to post about my buying experience as it might help someone buying an open item. I have never bought an open item, but we needed to replace a built in microwave ASAP and the delivery for a new one was over a month. We did not want to be without a microwave so we drove 40 min. to buy this open item. Since it was packed well and again, my first open item purchase, I thought I would just return if something was wrong. Well the item was not in excellent condition (I don't know who inspects the returned items and deem their condition, but there was a scratch on the upper left side of the door. Since it's made of glass, it can't be fixed. In addition, just like another reviewer (from 4 months ago titled "Poor product condition"), there is a crack/damage pretty much in the same section as the scratch on the glass. Since it's built in, you really can't see it once installed, but nonetheless, a crack, which seem to be common. I can't really correct/resolve the issue without spending over an hour. I can't even call the store since there is no way to get a hold of them via phone. I would need to drive 30- 40 minutes one way to return and then figure out viable a replacement. Decided not to deal with a return and then buy another. Lesson, if buying an open item, check out the actual item before leaving the store or be ready to go back to the store. Luckily, I like the microwave and the functions are similar to our previous GE Monogram. It's also much quieter. Also hoping the damage is just cosmetic long term, which appears to be.

Purchased 1 1/2 years ago. Immediately had a door issue, which after speaking to the repair tech and reading several reviews is common. Then, last week it went completely dead....called GE. Called Best Buy. apparently no one does drop off microwave repair locally. cost to come out is $99. Cost to drop off at Best Buy, who then sends it out is $85. Spoke to GE customer service. He thinks it is likely the Magnetron Tube, which he says will cost about as much as a new microwave..... So, my delimna, Do I but the same unit because I paid $200 for the trim kit and modified the cabinet for it? Or do I find a differnt one and spend an extra @200 for their trim kit? Bottom line.....it looks cheap. It feels cheap and apparently it perfroms cheap.......STAY AWAY!!!! Read the on line reviews....door problems and the Magnetron tube are a common issue.....UGH!!!!!

I have replaced with my 23 old GE microwave,easy to install.

Works perfectly and looks great in our kitchen! Love how easy it is to use.