Customer Ratings & Reviews
- Model:
- PEB7227ANDD
- SKU:
- 6337997
Rating by feature
- Performance
Rating 4.4 out of 5 stars
- Cook Settings
Rating 4.5 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
to a friend
Customers are saying
Customers are delighted by the product's size, appealing appearance, and relatively quiet operation. Many found the installation process straightforward and appreciate the quick heating and overall design. However, some customers have expressed concerns regarding the product's durability and issues with the door mechanism. Additionally, a few customers mentioned concerns about the button quality and trim kit compatibility.
This summary was generated by AI based on customer reviews.
Good job overall
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation job is good. But making appointment was a pain
I would recommend this to a friendGE Profile
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.can't choose power level with reheat feature. Previous model easier to use.
I would recommend this to a friendMicrowave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice unit works good and would buy again.. best
I would recommend this to a friendGE Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave, large capacity space for large dishes/cookware. Quiet.
I would recommend this to a friendGood
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Price point. Overal, I find it steams too much water during and after use when the inside is hot.
I would recommend this to a friendBrand response from GE Answers
Posted .We regret that you're not happy with how much steam the microwave creates. It is considered normal for some steam/vapor to escape from around the door, but your feedback will be shared with our team. If it might be helpful, we have an article on our GE Appliances website discussing moisture in the microwave, titled 'Microwave - Moisture or Condensation'. If you'd like to view that, you can do so on our website when you look up the title and click the 'Support' tab.
Excellent replacement
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a replacement for the house. Fit perfectly and at a very nice price point
I would recommend this to a friendNice Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great so far. Very large interior and lots of power. Good price point.
I would recommend this to a friendGE - Profile Series 2.2 Cu. Ft. Built-In Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.GE - Profile Series 2.2 Cu. Ft. Built-In Microwave works as expected
I would recommend this to a friendWORST microwave ever!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this microwave to replace a previous GE built in microwave that was 5 years old. In this time, the magnetron failed three times. On the third failure, we decided to replace the mircrowave with this one. From the beginning, we were leary about the door button failing. The microwave has been installed and in light use for approx 40 days and now on Christmas morning (with a meal to prepare), the door button broke completely. The microwave is completely unusable. I am DISGUSTED that I spend $400 on a brand new microwave, $200 for the trim kit, and now when most needed, I have a completely unuseable microwave again. Sick that I bought a GE. Matching my other appliances is not worth it. I cannot recommend any GE appliance at this point.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there,
We appreciate you taking the time to write your review and we’re glad you have reached out to us. We are sorry to hear of your situation. If you will email your details to our email address, [email protected], we’ll be happy to look into this for you. Please be sure to include a copy of your review, your name, address, phone number, and the model and serial numbers for your appliance. We will keep an eye out for your reply. Thanks very much. -Michael
Built in microwave
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave works great, the only thing is the button to open the door is cheaply made.
I would recommend this to a friendGood Microwave for the Price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased the microwave with a GE trim kit. The microwave looks great and cooks perfectly. No complaints ...
I would recommend this to a friendBeware "Open Box" Purchase!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This "Open Box" item said that there was nothing missing. It has been sitting waiting for help to put it in place. Opened it today and there is no User Manual. Disappointing to believe an item is complete and then finding out it's not after the return window is closed.
No, I would not recommend this to a friendGood quality product.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.New microwave perfectly matches our current appliances.
I would recommend this to a friendWas fine for a year and suddenly stopped working
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Umm purchased this just about 14 months ago and couple of days ago it completely stopped working. Wont even turn on. Now scrambling to see what my options are.
No, I would not recommend this to a friendmicro wave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have not opened the box of my micro wave yet, I am still waiting for the trim kit to come. I know I am going to like it, wanted the stainless steel, but hope this one is ok.
I would recommend this to a friendAt the Mercy of GE Profile for Built in Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brought the microwave home from Best Buy and opened the box to find that the glass front was shattered and there were other broken parts. No excuse for that in shipping. Had to return it and reorder a replacement. The second microwave was fine but requires a ridiculously expensive plastic front trim kit that is very hard to install because the measurements have to be precise for the screws to the 1/32 of an inch, and the screws are inserted blindly into slots. For those of us who had prior built in GE microwaves and are not ready to remodel an entire kitchen, we are at the mercy of the GE Profile for replacement if that is what we had before.
No, I would not recommend this to a friendGood Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Product. Liked the display. Works seamlessly.
I would recommend this to a friendbuilt in ?
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not able to tell because the surround piece did not fit. I have not used it.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We know any confusion over the trim kit not fitting would be concerning. The compatible trim kits for your model are JX7227DLBB or JX7230DLBB. If you need to reach out to Best Buy about this concern, their customer service can be reached at 1 (888) 237-8289. If they aren’t able to resolve this for you, our parts department can be reached at 1-877-959-8688 or you’re welcome to send us a private message over our GE Appliances social media (such as Facebook or Instagram) with a copy of this review and your contact information. We can certainly review further, if needed.
Mr.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave works fine but the operating keys pad is not very visible. The instruction letters are small and hard to see.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're glad the microwave is performing well! However, we're sorry it's hard for you to see the control panel. We appreciate your feedback as we always look for ways to improve.
Works great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this to replace a similar, but discontinued built-in GE microwave that died after 5+ years. Like the darker interior. Even though it is the same size as the one replaced we still had to buy a new trim kit that cost 60% as much as the microwave. Hope this one lasts longer.
I would recommend this to a friend