Customer Ratings & Reviews
- Model:
- PEB7227ANDD
- SKU:
- 6337997
Rating by feature
- Performance
Rating 4.4 out of 5 stars
- Cook Settings
Rating 4.5 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
Customers are saying
Customers regard the product positively for its overall performance, quiet operation, and ample power, often appreciating its design, looks, and convenient features like sensor cooking. However, significant concerns are frequently raised regarding its durability, with many experiencing issues such as door latch problems, cheaply made buttons, and control panel failures.
This summary was generated by AI based on customer reviews.
Ceramic coating started to peel off with bubbles
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this as replacement of GE microwave which came as combo with oven. That microwave survived 6 years. Within 10 months, this microwave ceramic coating formed bubbles and started to peel off from the roof. Reported the problem to GE and the advised to stop using it and will send technician to check and decide what can be done. Now a long loop of back and forth with consumer department will start. I do not recommend this microwave. Even if GE may decide to take an action, I will not get 100% of money back or replacement so wastage of time and money.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thank you for bringing this to our attention. We'd appreciate the opportunity to review your cases and address any concerns you have. Please reach out to us (GE Appliances) via private message on Facebook, X, or Instagram and make sure to include your full serial and model numbers, any service confirmation or case numbers you have, along with a copy of this review. Lauren@GEAppliances
So far so good! (Two month owner)
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was my second microwave the first came in dented on the top. The one con is the door closes hard and it sounds like you're slamming it close when you a not. Overall, my family and I enjoy the microwave. It works for our needs.
I would recommend this to a friendMy Replacement Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This GE microwave was a replacement for one I previously had. I was able to get it from Best Buy at an exceptional value. It has all the features of the previous one I owned with upgrades.
I would recommend this to a friendMicrowave purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy experience. Purchase was made online, and picked it up in store. Highly recommend
I would recommend this to a friendA bit disappointing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loud noise when closing door. Also, cannot see buttons…needs backlighting.
I would recommend this to a friendWorks great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fit perfect, would recommend buying the the trim that goes with this microwave.
I would recommend this to a friend- Cons mentioned:Door
Door Stops opening
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second one both have the same issue, the door stops opening.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Oh no, we're so sorry your microwave's door isn't opening. We know what a pain this would be and would love to help. In this case, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. Again, we apologize that this is happening again and hope this helps. -Chris@GEA
No title
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave oven is not used, end up installing double wall ovens.
I would recommend this to a friendBrand response from GE Answers
Posted .We're glad you were able to find an appliance that works best for you and your space. We recommend checking with your retailer regarding their return policy if you still have the unit. The Best Buy Team can be reached directly at 800-433-5887.
- Cons mentioned:Door
Latch Breaks Easily as warned by others
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY THIS MICROWAVE !!!!!! I only bought the GE since it fit my existing cutout to replace an old GE microwave. After only 6 months the door latch is broken JUST LIKE OTHER PEOPLE HAVE MENTIONED IN THEIR REVIEWS.. Consider yourself warned. I will never buy another GE appliance again.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello Milosh - We are very sorry to hear about the microwave experiencing unexpected issues after only 6 months. We hope you have taken advantage of the warranty by calling us at 1-800-432-2737. It is always a pleasure to help and don't want you to feel frustrated. Thanks so much. - John@GEAppliances
Nice one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice, sleek microwave. Good wattage and big volume.
I would recommend this to a friend- Cons mentioned:Door
Door broke
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The door will not open. Happened within weeks of purchase.
No, I would not recommend this to a friend Built-in Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice unit. Buttons are a little hard to read for older folks without their glasses but overall a nice unit.
I would recommend this to a friendBought & Returned
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is about the only brand and model that (with the optional trim kit) will fit in the built-in cabinet space that held my prior GE profile microwave. I'm returning it anyway! I don't want to modify the cabinet, but my wife and I loathe this model. The control panel buttons are cramped and seem to have no dead space between them, so it's hard to hit the button you want. On a lesser note, the gray interior isn't well lit and is very dim compared to most microwaves.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thanks for sharing your feedback, that we'll be sure to forward to the appropriate team. If you need further assistance with your purchase, please contact Best Buy Customer Service at: 1-800-433-5887. -Don@GEAppliances
GE Microwave Oven
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this microwave oven and I have been nothing but pleased with this purchase. The oven is very easy to operate. I removed my old microwave and installed the new one in about 15 minutes.
I would recommend this to a friend- Pros mentioned:Power
Powerful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very powerful and roomy microwave, the only issue is that reheat tends to overheat the foods. We have to watch it carefully.
I would recommend this to a friend Love this microwave!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the microwave, replaced a 17 yr old one, same GE Profile. Do wish however that it came with a instruction manual as it has a few different features that I don't have a clue how to operate!
I would recommend this to a friendSatisfied customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with the construction and appearance of our new microwave. Looked up reviews and they were right on the money concerning the value of this product.
I would recommend this to a friend- Cons mentioned:Button quality
Door broke less than 2 months of purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The push button on the door broke less than 2 month after purchase. The over all unit is very "tinie" sounding and cheap, even though it wasn't cheap. I have always had GE Profile appliances and have never been disappointed until now ---and I am extremely disappointed in the quality of this......especially being a profile! I would not recommend this product.
No, I would not recommend this to a friend Needed to fit - and it did
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The critical factor was that this microwave fit the previous opening for an LG microwave because this unit does not come with a trim package. It fit as advertised.
I would recommend this to a friend- Cons mentioned:Durability
Trips breakers
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had this microwave for 1.5 years. Intermittently, it trips the breakers after you close the door and turn it on, about every few weeks. This has been happening for approx 12 months. Since we bought the trim kit, we are deciding weather to buy a new one or have it repaired. Costly either way. We love Best Buy, just this appliance is not the best.
No, I would not recommend this to a friend