Customer Ratings & Reviews

This microwave is excellent until it isn't. I purchased as a replacement 2 years ago with bezel. Last month, it died,. out of warranty with mfg and BB, its not cheap. All players were sympathetic but wouldn't provide any relief until a BB mgr was moved to give me a 10 percent consideration on the purchase of a replacement in kind. I took the offer because I didn't want to incur total cost of replacing everything to keep a matching oven and microwave set.

Coming from the previous model I wanted a easy swap. While the swap was easy the new updated microwave have different buttons. They're so odd I don't know how to describe them. I have to press the buttons multiple times. Sometimes when I'm trying to select a certain button it picks the button above a below it. The new button system is a complete travesty.

We have a 12 year old version of this microwave and it finally died. This replacement and kit fit the same opening in our kitchen (surprisingly hard to find oven/trim kit combos for a specific size. Looks great in our kitchen. I short it one star as I just don't like the place they put the most-used buttons. It did not seem they put much thought into button location based on use frequency (like the cooking time button, most used of all) should be in a easy place to always find/see and it is not.

I had an earlier version of this oven which was provided to us by our builder. The same had issues with the plate within 2 years and the only option we had was to buy this one due to the size of the cabinet built in cabinet. No other options available.

The size is perfect, I hope this one will last longer than 4 years

Has been great for 8 mos, just stopped heating. Still under warranty.

Thanks to BestBuy sales person. They recommended me great replacement for my old Built-In Microwave. New Microwave fits well to my place and color matched. Easy to install.

I like the size. The color is what I wanted. The trim package didn't fit my cabinet.

Expensive but very good size for a built in microwave, I am waiting for the trim kit to arrive. The only issue for now is that the product manual is a two page quick setup, as delivered on the package. You need to go online at GE web-site to obtain the 22 page manual guide in PDF format. So far so good.

Very pleased with my purchase. Works well and looks nice. What more can I say!

This isn't my first GE Profile microwave. Over the last 28 years, this will be my 3rd. When I ordered this microwave, it came with a HUGE dent on the top rear right corner, for no extra charge :( A dent that size had to come from a drop from a substantial height. The replacement came in pristine shape. I've been using this microwave for several weeks now and I love it. The location of the individual controls are very similar to the previous microwaves. My favorite feature of this microwave is the glass touch panel. The power on this microwave is about the same as my others, but it seems to heat up things much faster and the turntable helps to heat the food evenly without having to pause the cooking and turn the food. All in all, I am very happy with this purchase, however I am still waiting for the trim kit to come in. There is a month backlog on getting it.

Arrived in perfect condition and works as advertised. I miss the "mute" button, replace with a "wifi" button. Who needs wifi connection on a microwave which typically cooks for 5 minutes or less?

This Was the replacement microwave for the one I had originally bought 28 years ago. This one obviously is not made as well Nor will it last as long as the older models and modifications had to be made to the cabinet that it went into ..... but it works! Also the frame that we had to purchase extra is definitely needed when replacing an older model. Nothing is the same.

good stuff. installed and works well. installed the frame was okay. overall, looks great!

Good replacement for white GE microwave from 2002 especially since the color white is hard to find any more. Not many changes to the fundamentals compared to the oven back then but reliability of the button needed to open the oven is questionable.

This is a great product with useful features. Although I got the black one with stainless steel trim, I would have preferred a black matching trim.

Replaced our old microwave perfectly. Measurements were the same and nothing needed to be adjusted to make it fit. Microwave is pretty simple to use. Im told by previous repair people not to open the microwave door while its running. Always hit cancel or wait until it is done. Apparently that is what ruined our last microwave (which was this same microwave)

after 1 month unit is working well as expected . no concerns . easy to operate . this built in unit is a replacement to a unit we had for 16 years and we hope to get 16 years out of this one also . The replacement installation was seamless and in fact looks a little bit better than the original unit we had from the same manufacture.

Really like this microwave. Love the auto settings such as defrost, popcorn, etc.

Very nice efficient microwave with a few drawbacks. The door opening button should be a different color so that it is visible in low light conditions. The dark gray interior makes it hard to see inside it even with the interior light on.