Black Friday in JulyEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Clearance
$109.99
Save $340
The comparable value is $449.99

Customer reviews

Rating 3.9 out of 5 stars with 638 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers regard the product positively for its overall performance, quiet operation, and ample power, often appreciating its design, looks, and convenient features like sensor cooking. However, significant concerns are frequently raised regarding its durability, with many experiencing issues such as door latch problems, cheaply made buttons, and control panel failures.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 638 reviews
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Microwave replacement

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good microwave with nice design and good quality. Great price.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for reaching out with your review. We are glad you are happy with the design and quality on your new unit! We are confident this microwave unit will be a great feature to your kitchen. GE_Appliances

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microwave oven review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are quite please with our new GE microwave oven.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good one to have for in cabinet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing. Very easy to install just needed the cabinet guys to correct the space before installing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    In cabinet microwave

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice streamlined microwave for a in-cabinet installation. Looks sleek! Works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Replaced Old One - Perfect Fit!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a GE Profile Microwave for seven years and never had an issue. This one had the same external measurements but we still had to get the updated trim kit because the venting was a bit different. The only issue my wife has is the numbers and text are smaller and in a more subdued grey instead of white. It is mounted above our regular oven and she, like most women, is shorter. She says she is still going to keep it!

    I would recommend this to a friend
  • Cons mentioned:
    Door, Durability

    Rated 2 out of 5 stars

    Door stopped functioning

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this microwave 2 years ago and the door will no longer open. In researching the problem, this appears to be a common issue with this make and model. For the price, I would have expected this unit to function longer than 2 years.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate you bringing this to our attention and understand the frustration of not have a working door on your unit. If you have not already, we would suggest calling our service line to have one of our technicians come to look at your unit to make sure it’s working as it should. You can reach them by calling (833-426-3393) Monday – Friday: 8 a.m. – 8 p.m. ET Saturday – Sunday: Closed to schedule an appointment. GE_Appliances

  • Cons mentioned:
    Door, Durability

    Rated 1 out of 5 stars

    Door Broke - Very Disappointed

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this built in microwave as part of our kitchen upgrade. The purchase was made in July 2019. A few days ago, when I tried to heat up our dinner, the door broke. The button to open the microwave door is completely non responsive. We paid almost $400 for this microwave and the door broke just after six months of use!! GE appliances is one of the biggest appliances manufacturer in the US. It is known for its quality and reliability. However, the microwave we purchased is an inferior product and the quality of this microwave is below standard. As of today. our dinner is still in the microwave and we cannot open the door to get the food out. We are very disappointed with the purchase.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi Kris,

      We appreciate you taking the time to write your review and we’re glad you have reached out to us. We are sorry to hear of your situation. If you will email your details to our email address, eResponse@geappliances.com, we’ll be happy to look into this for you. Please be sure to include a copy of your review, your name, address, phone number, and the model and serial numbers for your appliance. We will keep an eye out for your reply. Thanks very much. -Michael GE_Appliances

  • Pros mentioned:
    Power

    Rated 4 out of 5 stars

    High end microwave at decent price

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High power. Works great. Had to get it to replace old GE and this is the only one that nearly matched my existing one dimensions and brand. A bit disappointed on the cost of the trim kit, since the old one was not compatible, by less than half and inch.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good microwave, decent features

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the microwave and works pretty well. Only thing I don’t like is it is the style where you have to press time cook before pressing the time or else it assumes the first number you push is for the number of minutes you want and it starts automatically.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect replacement

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a perfect replacement for 6 year old microwave that failed. The bezel from the previous model worked perfectly. The auto door locking feature was annoying but easy to disable.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect replacement!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our microwave oven had quit working and were having trouble finding a replacement that would fit the customized space where the other oven had been. We were delighted to discover that Best Buy carried an updated but identical size microwave oven, and even had an "open box" option that saved us money! Our salesperson was incredible helpful in determining what would meet our needs!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A microwave

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave works. No issues. The color is off white, not white as pictured. I sent the first one back because of the color and the second one is still not a bright white. The trim kit however is white so don't know why the microwave doesn't match the trim kit?

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thanks for taking the time to share your feedback about the microwave and trim kit color. We'll be sure to forward this information to our product design team. We appreciate you choosing GE Profile for your home. GE_Appliances

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GE Profile is the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    beautiful product, was not available at home depot or Lowe's so thank you Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Microwave

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an open box and everything worked and looked new. A few dings but those are hidden behind the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect popcorn

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this microwave. Great size and the auto popcorn sensor works perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    Quiet and large

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet and large, fit my previous built in area well with the face plate (sold separately).

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good microwave to replace broken built-in

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to use this to replace our broken wolf microwave with minimal modifications to the existing wolf builtin hardware (had to make some new holes in the framing for rear feet to fit in) so that went well. Touch controls are nicely sensitive and working great as well as the cooking of the microwave has been consistent and good. So far a very good microwave and good purchase for the price. Did have one issue - when we originally ordered there was no availability so we selected pick up in store and were going to have to wait a month. A few days later was checking and it had availability for deliver weeks before but had to cancel my order to get that - ridiculous.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    GE Profile 2.2 COUNTERTOP Microwave

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice COUNTERTOP microwave - perfect size replacement for 20+/- similar GE microwave that died

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Install - Separate Screws Before Starting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased GE microwave PEB7227AN4DD with the stainless steel trim kit JX7230SLSS. A few observations ... * the trim kit does fit this microwave * the trim kit was easy to install with the exception of the screws ... the kit comes with a single bag of screws so on first glance you think there is only one type of screw. There is in fact two kind of screws that look nearly identical so do yourself a favor and separate these before installing. * some reviews mentioned screws were missing and had to go to the hardware store to get more screws ... I found all the required screws to be included. Overall, I'm very happy with the purchase. We were replacing a built-in GE microwave that was about 9 years old, and of course wasn't made any longer. This model looks great installed!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    White GE microwave

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was exactly what I wanted Works like a charm and is WHITE!

    I would recommend this to a friend