Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Clearance
$109.99
Save $340
The comparable value is $449.99

Customer reviews

Rating 4 out of 5 stars with 636 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

76%
would recommend
to a friend

Customers are saying

Customers are delighted by the product's size, appealing appearance, and relatively quiet operation. Many found the installation process straightforward and appreciate the quick heating and overall design. However, some customers have expressed concerns regarding the product's durability and issues with the door mechanism. Additionally, a few customers mentioned concerns about the button quality and trim kit compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 636 reviews
  • Rated 5 out of 5 stars

    A Much Improved Model

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a similar GE microwave oven that was 6 years old and on its last leg. It took a few weeks to get this one but it is a much better unit. It warms food quicker and its touch controls are more sensitive. You barely touch them and they activate. This was definitely a very good acquisition.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi - We're so glad that you're enjoying your beautiful new GE Profile microwave.! We strive to make sure our products are user friendly to assure that our consumers have the best experience possible. We appreciate your trust, and loyalty to the GE Appliances brand. Please don't hesitate to reach us if you have additional questions. Best wishes! - Don@GEA GE_Appliances

  • Rated 3 out of 5 stars

    Trim kit blues

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not made clear that this microwave requires a different trim kit than the microwave it "replaces".

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Yes, it is very important to only use the trim kit designed to be used with your specific microwave model. When replacing a built-in countertop microwave with a newer model, you can only use the existing trim kit for the new model if the product details for both models have the same built-in kit number listed. Please review the article titled “Built-In Countertop Microwave - Microwave Oven Replacement” on the GE Appliances website. GE_Appliances

  • Rated 3 out of 5 stars

    Very Disappointed, GE

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave itself is fine, but it seems a bit more clunky than its predecessor. Why does it seem that GE products get worse with each new generation? Also, this microwave does not fit into the previous trim kits (don't believe what GE says or what they recommend). We were forced to shell out an addition load of cash to have the right look (and I will review the poor quality trim kit in another post). I am so disappointed. I wish GE would care about its repeat customers.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    So far, so good.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of mixed reviews on the GE Profile Series so not sure what to think yet. Nice had the unit for almost a month. The unit itself is super sharp in terms of how it looks and cooking ability. One nice thing is the end of cooking time notification stops beeping after the initial notification. The number colors are a soft beige/tan which is nice change from the blue other manufacturers use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service from installers Oscar and Victor!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many thanks to Oscar and Victor, installers of our microwave and accompanying trim kit. These guys were great . . . competent, friendly, and knowledgeable. They were extremely careful so as not to disturb anything else in the kitchen area and to make certain there was no packing debris left in the area when they finished. These guys are fantastic representatives of the the very best of Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New built in microwave

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first used the microwave I thought it was extremely loud compared to my old one. I adjusted the revolving plate and some rattle has gone away. At a cook speed of 1100 it is so much faster that my previous microwave. The inside when opened is huge and thus the small light makes it seem dimly lit but that is an adjustment I am willing to make. Time cooking is harder to do but way more presets than my 25 year old one. I am getting used to the sound and it appears to dim as it is used more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Microwave

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. We have only had this for a week, but I really like it. The inside is very spacious and I love the grey color on the inside. Microwaves that are white on the inside start looking bad very quickly, but the dark color inside this seems like it will not age as easily. Easy to operate. Just waiting on the trim kit to be delivered to see if it fits and gives us the look we want.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet and efficient. Easy to use and clean. Sleek appearance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2.2 cu Microwave

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks really nice, but the product took a lot longer to come and was faced multiple resheduled due to Microwave that we purchased along with the trim wasn't available and no one knew why it wasn't available but the rep took care of the issue having contacted him mutiple times.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- We appreciate your purchase and apologize for the delay in receiving it. We are glad that it looks great in your space. We are sorry for any inconvenience and are so glad to see you are happy with your new microwave. If you have any questions in the future, please let us know. We are here to help! Joyce@GEA GE_Appliances

  • Rated 2 out of 5 stars

    Hard To Open

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The appliance was a perfect fit however the door is very difficult to open. You need to push hard on the release button, something several times. Had I known this I wouldn't have ordered this model. The feature are good.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    GE Profile - 2.2 Cu. Ft. Built-In Microwave

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks to BestBuy sales person. They recommended me great replacement for my old Built-In Microwave. New Microwave fits well to my place and color matched. Easy to install.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microwave Review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previous microwave same brand but got spoiled within 3 years hopefully this one works good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave GE

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality of microwave is great. Super sleek and easy to use. Makes my kitchen look stunning

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    microwave

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good stuff. installed and works well. installed the frame was okay. overall, looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sleek, works great and looks beautiful in my new kitchen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced the previous version of this model after 6 years. We liked it so much, decided to stick with the same. So far so good. Was easy to install as well.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Works but hate the button and interior color

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace a GE Profile microwave that we had installed when we built our house nearly 16 years ago. If there were another microwave that would fit in the opening, I would send this back and get it, but unfortunately, this was our only choice. Like others have mentioned, the push button to open is cheaply made. My 2003 model was much nicer. I also strongly dislike the dark grey interior. It's hard to see your food with the dim lightbulb included. It's quieter than our older unit, but that never bothered me. I hope that I will get used to it, but after 3 weeks, I still dislike this new model. Why can't they make appliances like they used to?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love my GE

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and easy to use. Heats evenly. Can be used as a counter top. We have our looking like a built in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for what it is.

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and fit perfect in the counter. Its not top of the line but it does what we need it to do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Large space for big dish.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have problem with keeping fingers print. Hard for me to understand different heat or cooking sections.

    I would recommend this to a friend