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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 42 reviews

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Rating by feature

  • Performance

    Rating 4.5 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 42 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is surprisingly huge on the inside. I've only had a chance to use it a couple times, but it heats food very quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works perfectly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems whatsoever. We love the features. Well worth the $$. Go for it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Built in microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the wrong microwave and the exchange was a bad experience. Then they didn’t tell me I needed an install kit to make the microwave fit the built-in space. Had to order it separately it took 2 weeks to get the part. I installed it myself and it was easy to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Profile is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect replacement for my 2014 GE profile built-in!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Profile - 2.2 Cu. Ft. Built-In Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks to BestBuy sales person. They recommended me great replacement for my old Built-In Microwave. New Microwave fits well to my place and color matched. Easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Profile Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good. The only thing I don’t like is the inside is black versus white.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working very good. I love my microwave. Just what the doctor ordered. Give me more time to enjoy my meals!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Goodfellow

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better than the old unit. We like the design better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave delivery and installation was top notch!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Trim kit blues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not made clear that this microwave requires a different trim kit than the microwave it "replaces".

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Yes, it is very important to only use the trim kit designed to be used with your specific microwave model. When replacing a built-in countertop microwave with a newer model, you can only use the existing trim kit for the new model if the product details for both models have the same built-in kit number listed. Please review the article titled “Built-In Countertop Microwave - Microwave Oven Replacement” on the GE Appliances website. GE_Appliances

  • Rated 2 out of 5 stars

    If locked into a set, Buy extended warranty.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is excellent until it isn't. I purchased as a replacement 2 years ago with bezel. Last month, it died,. out of warranty with mfg and BB, its not cheap. All players were sympathetic but wouldn't provide any relief until a BB mgr was moved to give me a 10 percent consideration on the purchase of a replacement in kind. I took the offer because I didn't want to incur total cost of replacing everything to keep a matching oven and microwave set.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We are sorry to hear your experience with your unit. For future reference, if you experience issues with your unit and its not working, we recommend sending us a private message via Facebook, Instagram, X, or TikTok with your contact information, complete model/serial numbers, and a copy of this review. GE_Appliances

  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and how sleek it looks. This is a replacement for one that came with the house we purchased. The other one worked great for 2 years then stopped. Hopefully this one will work better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ge profile microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything as advertised. Easy to read front panel and the use is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrible shipping

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave, took too long to get here, almost a month for delivery

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty much the same microwave I previously had that die after 3.5 years. This one has a stupid lock feature

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're sorry to hear about your previous microwave needing to be replaced. We're confident that this model is going to serve you for many years to come. Thanks again for sharing this. GE_Appliances

  • Rated 5 out of 5 stars

    This is a newer model replacement

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An older model of the same size died after ten years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Returned item

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return it, was supposed to be a countertop model, your return experience was great. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good microwave!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been a solid purchase, I would recommend it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No title

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave oven is not used, end up installing double wall ovens.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're glad you were able to find an appliance that works best for you and your space. We recommend checking with your retailer regarding their return policy if you still have the unit. The Best Buy Team can be reached directly at 800-433-5887. GE_Appliances

  • Rated 1 out of 5 stars

    Bought & Returned

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is about the only brand and model that (with the optional trim kit) will fit in the built-in cabinet space that held my prior GE profile microwave. I'm returning it anyway! I don't want to modify the cabinet, but my wife and I loathe this model. The control panel buttons are cramped and seem to have no dead space between them, so it's hard to hit the button you want. On a lesser note, the gray interior isn't well lit and is very dim compared to most microwaves.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thanks for sharing your feedback, that we'll be sure to forward to the appropriate team. If you need further assistance with your purchase, please contact Best Buy Customer Service at: 1-800-433-5887. -Don@GEAppliances GE_Appliances

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