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Customer Ratings & Reviews

Your price for this item is $485.99

Customer reviews

Rating 4.3 out of 5 stars with 42 reviews

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  • Performance

    Rating 4.5 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-42 of 42 reviews
  • Rated 1 out of 5 stars

    Never had a chance to use this microwave

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy installer did not wire correctly so the microwave oven shorted out when he tried to set the clock.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thanks for letting us know what happened. If the microwave is still in your possession, we encourage you to reach out to Best Buy directly for assistance by calling: 1-800-433-5887. If Best Buy is unable to assist, please PM/DM us on Facebook/Instagram/X with a copy of your review, any service confirmation/case numbers you may have, and the complete model/serial numbers of your unit so we can further investigate. -Don@GEAppliances GE_Appliances

  • Rated 2 out of 5 stars

    Stops working after 2years

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stop heating after 2years. Quality of the item drops as we have the 2013 model. Purchased a new one in 2022 and now it stop working. It’s not heating. Only if we dont have a trim for this id buy a different brand.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for being a loyal GE Appliance customer. We are sorry to hear that your microwave unit is not heating anymore, and we can understand your frustration. If you haven’t already, we would suggest reaching out to our service team for an appointment. They can be reached at the phone number here- (833-426-3393) Monday – Friday: 8 a.m. – 8 p.m. ET Saturday – Sunday: Closed. We are confident they will be able to help. Dianna@GE Profile GE_Appliances

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