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Customer Ratings & Reviews

Your price for this item is $409.99

Customer reviews

Rating 3.9 out of 5 stars with 575 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers have good things to say about the microwave's size, ease of use, quiet operation, and sleek appearance. Many appreciate its heating performance and powerful capabilities, along with the overall quality and relatively easy installation. However, some customers reported issues with the door latch mechanism and inconsistencies in the color or trim kit compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 575 reviews
  • Rated 4 out of 5 stars

    Microwave meets out needs for built-in unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave meets our requirements. The unit is basically the same unit we purchased years ago so ease of use was optimal.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Microwave & Trim Kit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased Microwave & Trim kit both fit perfectly and looks amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to operate ! Fits right into the cabinet area. Happy that we purchased it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ceramic coating started to peel off with bubbles

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this as replacement of GE microwave which came as combo with oven. That microwave survived 6 years. Within 10 months, this microwave ceramic coating formed bubbles and started to peel off from the roof. Reported the problem to GE and the advised to stop using it and will send technician to check and decide what can be done. Now a long loop of back and forth with consumer department will start. I do not recommend this microwave. Even if GE may decide to take an action, I will not get 100% of money back or replacement so wastage of time and money.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for bringing this to our attention. We'd appreciate the opportunity to review your cases and address any concerns you have. Please reach out to us (GE Appliances) via private message on Facebook, X, or Instagram and make sure to include your full serial and model numbers, any service confirmation or case numbers you have, along with a copy of this review. Lauren@GEAppliances GE_Appliances

  • Pros mentioned:
    Heating speed

    Rated 5 out of 5 stars

    Very good microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for heating up food & hot beverages for a busy on the go person like me.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this microwave! It looks amazing and sleek! Works like it said it would!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All in all very nice would recommend.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not easy to find replacement for previous g.e. profile built in. Received mid June but wish they had kept it exact same dimensions since I had to have carpentry work done to have the trim kit fit and reinstalled Very happy with it, much improved door latch, previous Profile was not easy. Great appearance, like the dark interior and like that the keypad requires the slightest touch.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    built in ?

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not able to tell because the surround piece did not fit. I have not used it.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We know any confusion over the trim kit not fitting would be concerning. The compatible trim kits for your model are JX7227DLBB or JX7230DLBB. If you need to reach out to Best Buy about this concern, their customer service can be reached at 1 (888) 237-8289. If they aren’t able to resolve this for you, our parts department can be reached at 1-877-959-8688 or you’re welcome to send us a private message over our GE Appliances social media (such as Facebook or Instagram) with a copy of this review and your contact information. We can certainly review further, if needed. GE_Appliances

  • Rated 4 out of 5 stars

    Too Loud

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave works well and has nice features but is too noisy when running.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good unit for the price.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for the unit. It looks great but the doors are not the best. I wish the design was better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good functioning unit. Easy to use. I recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Heating speed

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave, quick and not noisy Lots of fast settings to use

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great product with nice features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking microwave, this is very quiet and heats up excellent

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Replaced old microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit, right color. Works good so far, nice clean look.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, trim kit is backordered. Installation is getting delayed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great !! Great !! Great !! Great !! Great !! Great !! Great !! Great !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ok

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this for awhile. Still haven’t put it into cabinet. Easy to use on counter.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    GE Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product - Fits well in our home and for our use.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Nice microwave

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my microwave and highly recommend getting the trim kit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks nice and works great! Also love the ease of the panel. Best microwave we've owned.

    I would recommend this to a friend