Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4 out of 5 stars with 636 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers regard the product's overall performance, size, and quiet operation as highly satisfactory, with many also appreciating its design, power, and convenient features like sensor cooking. However, significant concerns have been raised regarding its durability, with some experiencing a short lifespan. Other issues include problems with the door latch, the quality of the open button, and the control panel, along with its tendency to show fingerprints.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 636 reviews
  • Rated 5 out of 5 stars

    Great microwave

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave very sleek and stylish easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great volume

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave. Plenty of room to put a lot in here

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good microwave with pretty decent features and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Clean look, easy install

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just as well as my old $1200 monogram. Worth the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job overall

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation job is good. But making appointment was a pain

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GE Profile

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    can't choose power level with reheat feature. Previous model easier to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microwave

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice unit works good and would buy again.. best

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    GE Microwave

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave, large capacity space for large dishes/cookware. Quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 3 out of 5 stars

    Overall product is performing as expected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this GE microwave oven because my 6 year old GE microwave stopped working and this one fits perfectly in the cabinet space. Pros: heats food faster than older model A lot quiter than older model Cons: not enough inside light but i am getting used to it A lot of the time I have to wear my prescription glasses to see words written on the buttons even though my kitchen well lit. I did not have this issue with previous model

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Microwave

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far. Very large interior and lots of power. Good price point.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GE - Profile Series 2.2 Cu. Ft. Built-In Microwave

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GE - Profile Series 2.2 Cu. Ft. Built-In Microwave works as expected

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Price point. Overal, I find it steams too much water during and after use when the inside is hot.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We regret that you're not happy with how much steam the microwave creates. It is considered normal for some steam/vapor to escape from around the door, but your feedback will be shared with our team. If it might be helpful, we have an article on our GE Appliances website discussing moisture in the microwave, titled 'Microwave - Moisture or Condensation'. If you'd like to view that, you can do so on our website when you look up the title and click the 'Support' tab. GE_Appliances

  • Rated 1 out of 5 stars

    WORST microwave ever!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this microwave to replace a previous GE built in microwave that was 5 years old. In this time, the magnetron failed three times. On the third failure, we decided to replace the mircrowave with this one. From the beginning, we were leary about the door button failing. The microwave has been installed and in light use for approx 40 days and now on Christmas morning (with a meal to prepare), the door button broke completely. The microwave is completely unusable. I am DISGUSTED that I spend $400 on a brand new microwave, $200 for the trim kit, and now when most needed, I have a completely unuseable microwave again. Sick that I bought a GE. Matching my other appliances is not worth it. I cannot recommend any GE appliance at this point.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there,

      We appreciate you taking the time to write your review and we’re glad you have reached out to us. We are sorry to hear of your situation. If you will email your details to our email address, eResponse@geappliances.com, we’ll be happy to look into this for you. Please be sure to include a copy of your review, your name, address, phone number, and the model and serial numbers for your appliance. We will keep an eye out for your reply. Thanks very much. -Michael GE_Appliances

  • Rated 4 out of 5 stars

    Built in microwave

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave works great, the only thing is the button to open the door is cheaply made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent replacement

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a replacement for the house. Fit perfectly and at a very nice price point

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Microwave for the Price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the microwave with a GE trim kit. The microwave looks great and cooks perfectly. No complaints ...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Beware "Open Box" Purchase!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This "Open Box" item said that there was nothing missing. It has been sitting waiting for help to put it in place. Opened it today and there is no User Manual. Disappointing to believe an item is complete and then finding out it's not after the return window is closed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good quality product.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New microwave perfectly matches our current appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    micro wave

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not opened the box of my micro wave yet, I am still waiting for the trim kit to come. I know I am going to like it, wanted the stainless steel, but hope this one is ok.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    At the Mercy of GE Profile for Built in Microwave

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought the microwave home from Best Buy and opened the box to find that the glass front was shattered and there were other broken parts. No excuse for that in shipping. Had to return it and reorder a replacement. The second microwave was fine but requires a ridiculously expensive plastic front trim kit that is very hard to install because the measurements have to be precise for the screws to the 1/32 of an inch, and the screws are inserted blindly into slots. For those of us who had prior built in GE microwaves and are not ready to remodel an entire kitchen, we are at the mercy of the GE Profile for replacement if that is what we had before.

    No, I would not recommend this to a friend