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Customer Ratings & Reviews

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Customer reviews

Rating 4 out of 5 stars with 636 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers regard the product's overall performance, size, and quiet operation as highly satisfactory, with many also appreciating its design, power, and convenient features like sensor cooking. However, significant concerns have been raised regarding its durability, with some experiencing a short lifespan. Other issues include problems with the door latch, the quality of the open button, and the control panel, along with its tendency to show fingerprints.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 636 reviews
  • Rated 5 out of 5 stars

    So far so good! (Two month owner)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my second microwave the first came in dented on the top. The one con is the door closes hard and it sounds like you're slamming it close when you a not. Overall, my family and I enjoy the microwave. It works for our needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy experience. Purchase was made online, and picked it up in store. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Replacement Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This GE microwave was a replacement for one I previously had. I was able to get it from Best Buy at an exceptional value. It has all the features of the previous one I owned with upgrades.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A bit disappointing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loud noise when closing door. Also, cannot see buttons…needs backlighting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit perfect, would recommend buying the the trim that goes with this microwave.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bought & Returned

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is about the only brand and model that (with the optional trim kit) will fit in the built-in cabinet space that held my prior GE profile microwave. I'm returning it anyway! I don't want to modify the cabinet, but my wife and I loathe this model. The control panel buttons are cramped and seem to have no dead space between them, so it's hard to hit the button you want. On a lesser note, the gray interior isn't well lit and is very dim compared to most microwaves.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thanks for sharing your feedback, that we'll be sure to forward to the appropriate team. If you need further assistance with your purchase, please contact Best Buy Customer Service at: 1-800-433-5887. -Don@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Nice one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, sleek microwave. Good wattage and big volume.

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 2 out of 5 stars

    Door Stops opening

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second one both have the same issue, the door stops opening.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Oh no, we're so sorry your microwave's door isn't opening. We know what a pain this would be and would love to help. In this case, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. Again, we apologize that this is happening again and hope this helps. -Chris@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Built-in Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice unit. Buttons are a little hard to read for older folks without their glasses but overall a nice unit.

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 1 out of 5 stars

    Latch Breaks Easily as warned by others

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY THIS MICROWAVE !!!!!! I only bought the GE since it fit my existing cutout to replace an old GE microwave. After only 6 months the door latch is broken JUST LIKE OTHER PEOPLE HAVE MENTIONED IN THEIR REVIEWS.. Consider yourself warned. I will never buy another GE appliance again.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello Milosh - We are very sorry to hear about the microwave experiencing unexpected issues after only 6 months. We hope you have taken advantage of the warranty by calling us at 1-800-432-2737. It is always a pleasure to help and don't want you to feel frustrated. Thanks so much. - John@GEAppliances GE_Appliances

  • Cons mentioned:
    Door

    Rated 2 out of 5 stars

    Door broke

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The door will not open. Happened within weeks of purchase.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    GE Microwave Oven

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this microwave oven and I have been nothing but pleased with this purchase. The oven is very easy to operate. I removed my old microwave and installed the new one in about 15 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Power

    Rated 4 out of 5 stars

    Powerful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very powerful and roomy microwave, the only issue is that reheat tends to overheat the foods. We have to watch it carefully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the construction and appearance of our new microwave. Looked up reviews and they were right on the money concerning the value of this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this microwave!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the microwave, replaced a 17 yr old one, same GE Profile. Do wish however that it came with a instruction manual as it has a few different features that I don't have a clue how to operate!

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    Door broke less than 2 months of purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The push button on the door broke less than 2 month after purchase. The over all unit is very "tinie" sounding and cheap, even though it wasn't cheap. I have always had GE Profile appliances and have never been disappointed until now ---and I am extremely disappointed in the quality of this......especially being a profile! I would not recommend this product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Needed to fit - and it did

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The critical factor was that this microwave fit the previous opening for an LG microwave because this unit does not come with a trim package. It fit as advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement in cabinet microwave and trim

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The in cabinet microwave and frame installed easily and have been working great.

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Trips breakers

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this microwave for 1.5 years. Intermittently, it trips the breakers after you close the door and turn it on, about every few weeks. This has been happening for approx 12 months. Since we bought the trim kit, we are deciding weather to buy a new one or have it repaired. Costly either way. We love Best Buy, just this appliance is not the best.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance, Power

    Rated 5 out of 5 stars

    Ge built in microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent appliance, powerful, fast, love it, high-quality

    I would recommend this to a friend