Customer Ratings & Reviews
- Model:
- PEB7227DLWW
- SKU:
- 5958617
Rating by feature
- Performance
Rating 4.4 out of 5 stars
- Cook Settings
Rating 4.5 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
Customers are saying
Customers regard the product's overall performance, size, and quiet operation as highly satisfactory, with many also appreciating its design, power, and convenient features like sensor cooking. However, significant concerns have been raised regarding its durability, with some experiencing a short lifespan. Other issues include problems with the door latch, the quality of the open button, and the control panel, along with its tendency to show fingerprints.
This summary was generated by AI based on customer reviews.
Microwave and stove installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Many cancellations and rescheduling have done due to bringing faulty items or missing some items.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello. We appreciate you leaving a review, though we really hate to hear you’ve had issues with cancellations and rescheduling. That certainly isn’t the experience we want to provide for you, and we regret any inconvenience you’ve had; notice of your experience will be shared with our team for review. If you wish, you’re more than welcome to contact us with a private message over our GE Appliances social media with any case or confirmation number you have; if you’re not sure of those numbers, we can also take your email address and telephone number. With this information, we can certainly look into your concerns further. We hope to hear from you so we can assist further, and we’re also glad to help with any other concerns or questions you may have. -Sarah@GEA
Food comes out hot or warm!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can confirm this microwave works as advertised. I put food in and take it out hot or warm. It even looks good while it sits on the counter!
I would recommend this to a friendFit perfectly and works great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a microwave to replace an old built-in. I researched this microwave on the Bestbuy website and measurements where an exact match. It was easy to install and works just as expected.
I would recommend this to a friendExcellent Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service and prompt delivery from both Bryan and the installer!
I would recommend this to a friendLittle small
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Little small looking but does the job. When placed and installed in cabinet area it seems small even with the separately sold frame added. But it works well.
I would recommend this to a friend- Cons mentioned:Durability
Buyer beware!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After less than 2 years of light use, microwave started sparking. Tech said it’s unfixable. GE offered me a substantial discount for a new microwave but I am forced to also buy a new trim kit which is back ordered. No install will be done without it. So here I am waiting and unknown when I will be able to get microwave installed.
No, I would not recommend this to a friend - Cons mentioned:Durability
I hope the 3rd one is the charm
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In the last 3 years I have replaced this microwave twice. According to the salesperson this is the latest model. I have had no choice but to purchase this model because it matches all the rest of the appliances in my kitchen. Overall GE should stand for "Good Enough" . I hope this one will last at least 2-3 years
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello BigK, thank you for your review. We are sincerely sorry your microwave has stopped operating properly so soon into its lifespan and multiple times over the course of your ownership. We truly understand how that would be frustrating. Please know that this is not the ownership experience we strive for. We hope we will have the opportunity to earn your trust back in the future. -Chris@GEA
Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice microwave. Works well ...no issues so far Happy with the product
I would recommend this to a friendGreat installation of Microwave in wall.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installation technition was great. The Microwave installation was perfect. The technician kept the work area clean and respected our home.
I would recommend this to a friendGreat microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had previous model from builders of townhouse. Microwave works great just hoping this model lasts more than 2 years as my previous one stopped cooking all of a sudden.
I would recommend this to a friend- Cons mentioned:Door
Looks great but...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave fits into kitchen cabinet. You have to buy the trim separately (I found ebay to be $100 cheaper than GE on the trim). And the button to open the door is incredibly hard to use. It often takes me two fingers to open because my thumb is simply not strong enough. My 77 year old mother can't open it. Come on GE!
No, I would not recommend this to a friend Value for money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a good product. Value for money and works as intended.
I would recommend this to a friendGE Microwave Builtin
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks sleek and sturdy especially door opening button
I would recommend this to a friend- Cons mentioned:Door
Door opening button doesn't open door.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought to replace another 23 yr old GE built-in microwave. Good price, easy curbside pickup. But door opening button doesn't reliably open the door. Almost like the mechanism doesn't push door latches far enough so door pops open. Otherwise oven runs fine. Returned.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there, 94579 - Thanks so much for taking the time to write a review. We hate to hear of the difficulty you had with your microwave and are surprised this would happen. We apologize for any inconvenience this may have caused as this isn't the experience we would have wanted for you. Thanks again for the feedback, we truly appreciate it! -Mikayla@GEA
Excellent microwave but not compatible with the tr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice microwave but it was not compatible with the trim
I would recommend this to a friend- Cons mentioned:Button quality
Overpriced
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is smaller than dimensions given and buttons were not working
No, I would not recommend this to a friend Easy to use and very quiet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice microwave. Fits my opening perfect. It’s so quiet that I have to turn the sound on to know when it’s done warming. Glass table turns in the inside.
I would recommend this to a friendNice Microwave .
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice Microwave and has many functionality I was looking for. There is a lot of short-cut buttons for typical use (reheat, popcorn, defrost, etc).
I would recommend this to a friendBrand response from GE Answers
Posted .Hello Dean, thank you for your review. We’re happy to hear that you have been enjoying the functionality and design of your new microwave. If you have any questions regarding your microwave, please feel free to reach out. We're always happy to help. -Chris@GEA
Loving it so far
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it this is one of the best microwave if not the best I have ever got.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for contacting us with your feedback. We are so glad to hear that you love your new microwave! Your review means a lot to us, and we appreciate you being a valued GE Appliances customer. Let us know if you need anything else. Take care! Dianna@GEA
Not as powerful as expected.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Expecting water to boil quicker, but seems to take longer than previous micro.
No, I would not recommend this to a friend