Customer Ratings & Reviews
- Model:
- PEB7227DLWW
- SKU:
- 5958617
Rating by feature
- Performance
Rating 4.4 out of 5 stars
- Cook Settings
Rating 4.5 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
Customers are saying
Customers regard the product's overall performance, size, and quiet operation as highly satisfactory, with many also appreciating its design, power, and convenient features like sensor cooking. However, significant concerns have been raised regarding its durability, with some experiencing a short lifespan. Other issues include problems with the door latch, the quality of the open button, and the control panel, along with its tendency to show fingerprints.
This summary was generated by AI based on customer reviews.
Great purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this open box. It works great and fit in the existing wall trim. It came in perfect condition.
I would recommend this to a friendMicrowave purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very bad sales experience in the store in Fresno California.
I would recommend this to a friendBrand response from GE Answers
Posted .We are sorry to hear of your experience with purchasing this microwave. We advise you to contact your retailer directly to notify them of your experience.
Great deal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great deal gor the price. Would buy again. Like the quick set cooking.
I would recommend this to a friend- Cons mentioned:Durability
Didn't last 6 months before needing repair
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really poor quality. It lasted less than 6 months before it stopped working. GE didn't replace it but sent a local company to fix it, and it took months of multiple visits before it was working again.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello - we're very sorry to hear that you had to experience this situation with your microwave. We know this isn't ideal, especially after a few months of owning the unit, and we completely understand your frustration. -- We're confident that our technician was able to provide the best assistance and resolution possible for this concern. We expect your microwave to heat your food for many years to come, and please know you can always reach out to us on social media if any other questions or concerns come up. Take care. - Pablo@GEA
Great microwave
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Like the mute feature. Bought this one as my old one broke. It was the right decision.
I would recommend this to a friendMicrowave
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave works great; a little small but still looks great !
I would recommend this to a friendGreat microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave, love the express time settings as a time saver.
I would recommend this to a friendReplacement of GE microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a replacement for the one exactly like it that was bought 1 year prior. I had total care when I bought it. The one that was originally bought caught fire when I was melting 2 tbl of butter at 6 seconds.. very scary hope this doesn’t happen with this one
I would recommend this to a friendModern sleek microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Okay short story long, we went to Best Buy to purchase a replacement in wall microwave that was less than 2 years old. It was mounted in the wall and the trim kit was still shiny and new looking so we didn't want to replace that-- just the microwave. After finding a similar microwave (because the original microwave was no longer made by GE), we found out we would need to purchase a brand new trim kit for installation --or-- do it ourselves... This would cost another $400 or so we weren't ready to spend. We ended up contacting GE and explained the situation over the phone. They told us that the replacement microwave that would work with the existing trim kit was available, and provided the serial number. I went to BestBuy online and ordered the microwave and had it delivered to our home. Once we got the old microwave out and the new microwave in, we realized it did not fit in the trim kit in the wall. Finally we went back to Best Buy, and paid for a brand new trim kit along with installation. This is probably why Best Buy will not install a new microwave with an old trim kit. After all was said and done, it looks great.
I would recommend this to a friendIt is beautiful and works great, light is dim
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is beautiful and well designed. The interior light is dim compared to my previous model. It was easy to install with kit.
I would recommend this to a friendGreat product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A perfect match, Thank you Best Buy for your help selecting this product
I would recommend this to a friendReplacement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it’s working as it should. Have only had it for a short time.
I would recommend this to a friendItem not installed
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered thee items and an accessory for an item. Only one item can be installed on time. One item is sitting at my home and cannot be installed due to missing accessory, ordered together with the purchase. One item never arrived. It has been months, since I placed order. Also, for second appointment for installation in November. Best Buy made a appointment/installation time without consultation with me. The sales person who collected the order is non-responsive. Thank you for your service.
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Great Experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought to install with wall oven using trim kit. looks and works great.
I would recommend this to a friend Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All went perfectly well. Delivery on time and courteous drivers
I would recommend this to a friendCan mute sounds
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced the old model and think this is great. I like the mute button.
I would recommend this to a friendPoor design.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The device to open and close the door is poorly designed.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello Suds, thank you for your review. We are sincerely sorry you have not been pleased with the craftsmanship of your microwave's door system. We truly understand how that would be frustrating. Please know that this is not the ownership experience we strive for. We have passed your comments along to our microwave design and development team for future improvements. -Chris@GEA
Functionally Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this microwave with the trim kit. The trim kit quality is poor. Also the finishing on the microwave door on the top side is very unprofessional which by design appears to be broken.
I would recommend this to a friend- Cons mentioned:Door
Do not buy
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Avoid this appliance like the plague. The push button door opener is designed to fail. If you must have this appliance, buy the protection plan.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello. We appreciate you reaching out, though we really hate to hear you’re not satisfied with the microwave. We always want to provide a quality product, and certainly would not expect there to be an issue with the push button. Your feedback will be shared with our team for review, as we want to ensure we’re aware of any possible areas of concern. If you need to take advantage of it, information on the limited manufacturer’s warranty is available on page 21 of the manual; you can view that on our GE Appliances website when you look up the model number and go to the product page. We hope this is resolved for you soon – if you have any other concerns or questions we’re always glad to help, here or over social media. -Sarah@GEA
Open/Close Latch Broken in month 12!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave open/close latch broken after 12 months in service.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We'd like to help you with your microwave's latch not working. We recommend calling our warranty team at 833-426-3393.