Customer Ratings & Reviews

Had GE profile for 12 yrs before it broke down so i bought another one Very reliable

This is great for my remodeling kitchen. Very easy to use and clean.

A little loud,but easy to use and works great. Looks great in our new kitchen.

We bought this microwave for one of my customer and she loved it.

Love the built in sensor for reheating. Looks great on wall mount.

Works perfectly. Wish stainless steel was fingerprint proof.

This microwave has been a great addition to our kitchen.

Our old microwave died we bought this and it’s great.

dont buy it ....18 months old and broke twice.. and GE DONT HAVE PARTS FOR IT..

Had 3 service calls in 4 weeks !! A piece of junk!!

It's a great microwave, but we had to replace it after 6 years. Was hoping it would last longer. The inside is huge. I can fit a 13x9 pan inside.

looks great. however i would stay away. i have had this for 3 years. for the price, this should not be having so many issues. issue 1 - door open and close button has lots of issues like other say issue 2 - the main issue.....it started sparking and looks like tis trying to catch on fire from the wall. not sure what to do since the warranty is over after 1 stinking year. should last much more than 3 years. the door is annoying but can be dealt with....the spark and the noises and the fire hazard....shoudl not be happening. stay away!!

The quality of this microwave does not seem as good as the one we needed to replace, but it was my only choice as it needed to fit the cutout above our double ovens. The old unit also had green colored notification lighting to match the double oven & the new one has white. The new needed trim kit was expensive at $200, but all was simple to install.

Had to replace a previous GE Model and it looks great. Self installed with minimal difficulty.

Replacing one that was installed in 2019. Worked well up until is simply quit.

I've had many GE Profile appliances and ordered this one to replace built in, 20 yr old GE Microwave. Had to modify my cabinet some, then to have door latch not work 50% time - Very Frustrating. Worked to take back out of cabt & trim, took back to BestBuy, where they happily ordered a replacement for me. (Usual Great Cust Service!) In spite of door latch, micro works well, good power and good features. I hope the next microwave has better door latch and up to good quality GE stds.

The timer button is a bad design. You have to hit the circular button three times in a row to start the timer: once to start the input, once after you turn and select the minutes, and again to select seconds. I usually want a round number like 5 or 8 minutes. I miss the quick select buttons for 1-6 minute cook times on my older GE model. We opted for the convection/microwave oven combo and we've used it a few times. Heat loss is a problem when opening the door after convection pre-heating. It makes sense because you open the front of the oven and most of the heat will obviously come out. Because of that I have to add cook time to my recipes. I had hoped this would be a nice alternative to heating the entire range oven. It's OK but not great. What I really don't like about the convection oven is how easy it is to put the metal shelf for convection baking in incorrectly. I nearly lost a pie when a corner slipped out and the rack dropped. Be careful to check every corner when you set that baking rack in. What I love: the removable circular, rubber-footed microwave rack that lets you cook two dishes at once. I have used that a lot and the microwave strength is excellent

I am so disgusted with GE right now. I purchased an in wall over last December and then went back and bought the matching microwave and trim kit. We paid $379 for the microwave and over $200 for the trim kit. It is now February. The button is cheap and broke rendering my entire unit unusable. You can’t take the trim kit off without the door being open. When the button broke the turntable started spinning and the light came on. We had to turn off the power to that part of the kitchen. Called GE. They want $118 just to look at it. I’ve had it for 14 months. There is no excuse for this high end of a product to have such short coverage. The button is apparently an ongoing issue. I’m so sad I didn’t see the reviews in time. Now if I want to leave GE I need to also get a new trim kit. Avoid this time.

Has wonderful power and very quiet and lot's of different buttons like popcorn! Potato! Etc !!!!!!!!

Exceptional service.Attention to detail from start of purchase to delivery.