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Customer Ratings & Reviews

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Customer reviews

Rating 4 out of 5 stars with 636 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers regard the product's overall performance, size, and quiet operation as highly satisfactory, with many also appreciating its design, power, and convenient features like sensor cooking. However, significant concerns have been raised regarding its durability, with some experiencing a short lifespan. Other issues include problems with the door latch, the quality of the open button, and the control panel, along with its tendency to show fingerprints.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 636 reviews
  • Rated 5 out of 5 stars

    Good Microwave

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this daily and its perfect. Easy to use and definitely worth the price. Just a little hard to keep clean. But I think most if not all microwaves are.

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 4 out of 5 stars

    Good so far. No problems.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    newer model replacement for 3yr old microwave that died. Button to open door does seem a little stiff as mentioned in other reviews.

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 4 out of 5 stars

    We’ll see

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay. Don’t know how long door opener mechanism will hold up.

    I would recommend this to a friend
  • Pros mentioned:
    Power

    Rated 3 out of 5 stars

    Attractive appearance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an attractive built in microwave and delivers the expected power of an 1100 W unit. However, when I placed my order, I did not realize that it would not have a lighted panel on the front. My old microwave did, and you could see the individual selections, but this only has a light when you open the door. Have to turn on the overhead kitchen light to select the function that I want. Disappointed about that. My fault for not checking this function before buying. Other than that, nice microwave.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works perfectly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems whatsoever. We love the features. Well worth the $$. Go for it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Replace PES7227SLSS microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works fine and fit in my old microwave model PES7227SLSS place

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A Quality Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really enjoying my new microwave. Easy to operate and does a much better job cooking food than my old microwave. I also like that the interior is very easy to clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy rock's

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy is the best we have never had a bad experience, we have bought arcade games TV's appliances and security cameras and more, they are very knowledgeable and willing to help with whatever you need they are the best.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Very happy customer.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and superb job! Attention to detail. Very happy either installed oven and microwave. Looks fantastic.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi, Thanks for sharing! We're glad you're enjoying this model and we'd like to welcome you to the GE family. It's a pleasure having your business and if any questions come up let us know. Have a wonderful day! -Sylvia@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Great Replacement!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a GE built-in we had for 12 years. Shouldn’t have been worried that this model was 1100W vs the old one which was 1200W - this new one cooks even faster! It was also nice that all of the controls and features were in the same, familiar places. Installation was straightforward, (must use the new trim kit that is a little pricey), but is also much better quality than the last one. Overall, very glad we made the purchase, Looks great, works great & my wife loves it!!

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 3 out of 5 stars

    Just Okay.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this mainly because it fit the cabinet space we wanted to build it into. It works fine and looks good, but for the price the button and door feels cheap. Also it’s really annoying that cooking at a specific time is a two step process. Have to select the “cook time” button first. If you start to renter the time it will automatically start . My teenager hates this. I feel like the price is only justified by being a built in unit. It’s just okay.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is just like my old one and works great. It has a great appearance and features.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Broke after half year

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heated really well until it didn’t. Lasted about 6 months

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave was the newer version of the one we were replacing. The face is set up a little different from my old one and taking a little time to find the right setting buttons, but that will come with time. Nice size for casserole dishes and full size plates. Quick settings for reheating or cooking ready to eat items. We were without a microwave for about a month when ours died and until we found this one to fit a custom cabinet opening. Never appreciated a microwave more!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GE Profile

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent microwave oven. Sleek looking and very easy to use. My only problem is the key pad is not so easy to see. But otherwise terrific

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wrong Specs of trim kit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a microwave. Works well my complaint is with installation. The sales people at Pacific Sales misinformed us on the trim specs of this microwave and it made it difficult to install. We had to take back the trim kit purchased with this microwave and hire a completely different installer to customize microwave cabinet. Due to lack of proper information fromPS we spent more money.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey there, it's great to here that your microwave is working well. We're sorry to here you had some difficulty with the installation. Thanks for choosing GE Appliances and have a great day! -Don@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Microwave Install by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came out today and delivered my new GE microwave and he did an excellent job with the installation. I highly recommend the Geek Squad Protection Plan.

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 3 out of 5 stars

    GE Profile Micr Review

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 years in and this microwave oven is a bit loud and the push lever to open the door is not working properly. I am a single person so am not as hard on this appliance as a family of four would be. That said I can’t imagine this unit lasting very long for a regular family. It still cooks food properly but am worried the door is going to fully lock up soon and I’ll have to replace this item.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working very good. I love my microwave. Just what the doctor ordered. Give me more time to enjoy my meals!

    I would recommend this to a friend
  • Cons mentioned:
    Control panel, Door

    Rated 1 out of 5 stars

    DOOR IS NOT OPEN AFTER PURCHASE- BRAND NEW

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this new microwave on August 2021, and after installed, found immediately the door is not able to smooth open, and contacted with GE immediately on 8/12/2021, and GE sent their own authorized repair company on 8/16/2021, with 2 months wait on the parts of the control panel, yesterday 10/14/2021, the technician finally came back and replaced the control panel, and after that, the door is totally not able to open at all. I spent tremendous time of communicate the Premier appliance company ( GE assigned), normally I call 8-10 times a day, 5 days a week, they will return back to me with one message. Spent 1-2 hours on phone with GE customer service every time. Until now, this brand new GE microwave is still not useable and I can't either get it repaired or replaced .SOOOOOOOOOOOOOOOO SHAME ON GE

    No, I would not recommend this to a friend