Customer Ratings & Reviews
- Model:
- PCWK22U1WWW
- SKU:
- 6618320
Rating by feature
- Performance
Rating 4.4 out of 5 stars
- Cook Settings
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Microwave purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very bad sales experience in the store in Fresno California.
I would recommend this to a friendBought & Returned
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is about the only brand and model that (with the optional trim kit) will fit in the built-in cabinet space that held my prior GE profile microwave. I'm returning it anyway! I don't want to modify the cabinet, but my wife and I loathe this model. The control panel buttons are cramped and seem to have no dead space between them, so it's hard to hit the button you want. On a lesser note, the gray interior isn't well lit and is very dim compared to most microwaves.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thanks for sharing your feedback, that we'll be sure to forward to the appropriate team. If you need further assistance with your purchase, please contact Best Buy Customer Service at: 1-800-433-5887. -Don@GEAppliances
Never had a chance to use this microwave
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy installer did not wire correctly so the microwave oven shorted out when he tried to set the clock.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thanks for letting us know what happened. If the microwave is still in your possession, we encourage you to reach out to Best Buy directly for assistance by calling: 1-800-433-5887. If Best Buy is unable to assist, please PM/DM us on Facebook/Instagram/X with a copy of your review, any service confirmation/case numbers you may have, and the complete model/serial numbers of your unit so we can further investigate. -Don@GEAppliances
Stops working after 2years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stop heating after 2years. Quality of the item drops as we have the 2013 model. Purchased a new one in 2022 and now it stop working. It’s not heating. Only if we dont have a trim for this id buy a different brand.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thank you for being a loyal GE Appliance customer. We are sorry to hear that your microwave unit is not heating anymore, and we can understand your frustration. If you haven’t already, we would suggest reaching out to our service team for an appointment. They can be reached at the phone number here- (833-426-3393) Monday – Friday: 8 a.m. – 8 p.m. ET Saturday – Sunday: Closed. We are confident they will be able to help. Dianna@GE Profile