Customer Ratings & Reviews

We bought this built in microwave as part of our kitchen upgrade. The purchase was made in July 2019. A few days ago, when I tried to heat up our dinner, the door broke. The button to open the microwave door is completely non responsive. We paid almost $400 for this microwave and the door broke just after six months of use!! GE appliances is one of the biggest appliances manufacturer in the US. It is known for its quality and reliability. However, the microwave we purchased is an inferior product and the quality of this microwave is below standard. As of today. our dinner is still in the microwave and we cannot open the door to get the food out. We are very disappointed with the purchase.

Our microwave oven had quit working and were having trouble finding a replacement that would fit the customized space where the other oven had been. We were delighted to discover that Best Buy carried an updated but identical size microwave oven, and even had an "open box" option that saved us money! Our salesperson was incredible helpful in determining what would meet our needs!

High power. Works great. Had to get it to replace old GE and this is the only one that nearly matched my existing one dimensions and brand. A bit disappointed on the cost of the trim kit, since the old one was not compatible, by less than half and inch.

Great Microwave, heats really fast, looks beautiful in my kitchen. I haven't cooked anything in it, but I feel pretty sure it cooks well.

Microwave works. No issues. The color is off white, not white as pictured. I sent the first one back because of the color and the second one is still not a bright white. The trim kit however is white so don't know why the microwave doesn't match the trim kit?

Like the microwave and works pretty well. Only thing I don’t like is it is the style where you have to press time cook before pressing the time or else it assumes the first number you push is for the number of minutes you want and it starts automatically.

nice COUNTERTOP microwave - perfect size replacement for 20+/- similar GE microwave that died

This microwave is surprisingly huge on the inside. I've only had a chance to use it a couple times, but it heats food very quickly.

I purchased GE microwave PEB7227AN4DD with the stainless steel trim kit JX7230SLSS. A few observations ... * the trim kit does fit this microwave * the trim kit was easy to install with the exception of the screws ... the kit comes with a single bag of screws so on first glance you think there is only one type of screw. There is in fact two kind of screws that look nearly identical so do yourself a favor and separate these before installing. * some reviews mentioned screws were missing and had to go to the hardware store to get more screws ... I found all the required screws to be included. Overall, I'm very happy with the purchase. We were replacing a built-in GE microwave that was about 9 years old, and of course wasn't made any longer. This model looks great installed!

Quiet and large, fit my previous built in area well with the face plate (sold separately).

Was able to use this to replace our broken wolf microwave with minimal modifications to the existing wolf builtin hardware (had to make some new holes in the framing for rear feet to fit in) so that went well. Touch controls are nicely sensitive and working great as well as the cooking of the microwave has been consistent and good. So far a very good microwave and good purchase for the price. Did have one issue - when we originally ordered there was no availability so we selected pick up in store and were going to have to wait a month. A few days later was checking and it had availability for deliver weeks before but had to cancel my order to get that - ridiculous.

Love the color and how sleek it looks. This is a replacement for one that came with the house we purchased. The other one worked great for 2 years then stopped. Hopefully this one will work better.

I've had this microwave for a little over a month now and I absolutely love it! It's extremely spacious to accommodate those large dishes. Super easy to use and the buttons react to the slightest bit of pressure, which I guess could be a good or bad thing but I like it. The only thing I that's slightly irritating is it's very hard to keep clean. Fingerprints show up easily on the glossy black finish. I still love it and do not regret my purchase at all.

This new model is not the same color as the one it replaced (I.e., it’s black stainless instead of regular stainless). So, there is an issue with kitchen compatibility. However, it heats the food okay but sometimes doesn’t turn off in time when you use the reheat function. So, the food is extra hot. Also, we needed a totally new trim kit for it since the predecessor model’s trim kit didn’t work. The result is a three month wait for the trim kit and a very overall expensive experience just to get a new microwave.

Very happy with this purchase. Replaced a high end microwave in a precise built-in kitchen. Attentive, capable service from purchase through installation. Excellent, good quality merchandise and great value. Easiest transaction we have experienced in years.

Best buy is the best we have never had a bad experience, we have bought arcade games TV's appliances and security cameras and more, they are very knowledgeable and willing to help with whatever you need they are the best.

No problems whatsoever. We love the features. Well worth the $$. Go for it!

large, powerful, looks good would have gone with stainless if it fit with our other appliances better because you can see the fingerprints on the glass

Heated really well until it didn’t. Lasted about 6 months

easy to use ; settings are intuitive. nice size interior