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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 423 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers regard the 22.1 Cu. Ft. French Door Counter-Depth Refrigerator favorably for its phenomenal storage capacity, overall performance, and appealing design. The auto-sensing water dispenser and perfect size are also well-received features. However, some customers have noted concerns about the refrigerator's noise level, the freezer door requiring a hard pull, and temperature regulation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 424 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an amazing fridge with a ton of space and a great display.

    I would recommend this to a friend
  • Cons mentioned:
    Temperature control

    Rated 1 out of 5 stars

    It just doesn’t cool properly

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this refrigerator in a few month. I have had two replacement and NONE of the three refrigerators will maintain the correct temperatures. It is beyond amazing that I have now had three different refrigerators and none have worked properly. As I write this, I am trying to schedule a repair on it. I hate this refrigerator.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello - Thanks for bringing this to our attention. We understand how this situation has caused disappointment and frustration after multiple replacements. Thanks for your patience during this time, and we're confident our certified GE Appliances technician will do everything possible to help resolve this problem. Kind regards. -Don@GEA GE_Appliances

  • Rated 1 out of 5 stars

    Strike One!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was refused/returned upon delivery due to a foam substance seeping through one of the hinges. This was not a delivery damage; the issue was there when the product was unboxed in front of us (and pointed out by the delivery person). Unfortunately, we didn't get a chance to use this refrigerator as we decided to purchase a different brand. So with that said, I would still recommend this refrigerator just based on all the other nice features.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We hate to hear that you returned your item due to an issue upon delivery. This is not a normal occurrence, and we hope you allow us to work hard to earn your trust again in this future. GE_Appliances

  • Rated 4 out of 5 stars

    Nice look,but a few minor issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator looks and works great, but there are a few minor issues. The freezer drawer requires a harder than expected tug to get open. Other refrigerators such as a comparable LG have a latched drawer handle that is much easier to open. The stainless is not fingerprint proof.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love those Geeks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was difficult to find. Best Buy had it in stock and delivered it on time. Installation and haul away was flawless. Geeks were knowledgable and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Profile refrigerator successfully installed.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only appliance Best Buy successfully delivered and installed of the four GE appliances we ordered. The Best Buy delivery team also installed and tested the water supply line to the new refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Looks great and works great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator not only looks and fits perfectly in my kitchen, it also works great It has plenty of room and the bottom freezer has ample space. It seems to be very well made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love our new fridge.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We looked a long time before deciding on the GE Profile Series, but the deciding factor was the store clerk, "Sergio" in the Wichita, KS east Best Buy store, he was the BEST! Sergio went out of the way to order and deliver or new GE refrigerator.

    I would recommend this to a friend
  • Cons mentioned:
    Temperature control

    Rated 1 out of 5 stars

    Buyer Beware! Returned 2 of them under 60 days

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Failed...2 times in a row with defective GE counter-depth French door. BB Delivered a bad Unit the first time (which could not keep the temperature below 40° on a regular basis), And then said they would deliver a new replacement unit.... Which was missing bottom of doors casing and started melting water from the refrigerator into the freezer. Returning this model for a second time and going to drop GE refrigerators for good. What a cluster what a joke Hope others don't have to go through a nightmare like this, And why is BB selling these lemons?

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- We appreciate you taking the time to send us yor review. We are sorry to hear that you had a bad experiece with you retailer and GEA appliance. We understand how frustrating that is. We do hope that it was all sorted out and that you did receive your new refrigerator and its working out good for you now. Please know that this is not the standard we hold on our products and will use this information to look into it further. If there is anything else we can help with in the future please let us know. Sincerely- Dianna@GEA GE_Appliances

  • Rated 1 out of 5 stars

    Three week failure

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compressor failure after 3weeks. Took GE 6 days to get a technician out - today. Now it will be 2 more weeks to get parts and get installed.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for taking the time to leave your review. We are sorry that your unit’s compressor failed after just 3 weeks! We understand how disappointing and frustrating that is. We are confident though that our GEA technicians will be able to help and get your unit back working properly the way it should. We will list the number below for the service line in case you need to get in touch with them.
      GE Appliance Service
      1-800-GECares (1-800-432-2737)
      Monday – Friday: 8 a.m. – 8 p.m. ET
      Saturday – Sunday: Closed
      Please let us know if you need anything else. Sincerely- Dianna@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Better than Last One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a pro at this as this is my 6th in 2 years. It is a nice heavy product not tinny like my Samsung. Great space in the upper area for every size item except the tiny top shelf on the ice make section only can fit Jell-O containers. Also, the inside wording is poorly done and looks like is was never finished and several dings not caused by delivery but GE. But the basic product is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had my GE Profile delivered yet, but I have been waiting since August so it better be great. I have friends wih the refrigerator and they love it. I have all GE Cafe appliances so I expect it ot be great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like it very much. Thought the shelves would be too high because I am very short, but they have been easy to access. I much prefer this one as opposed to my former side by side.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    John Hinman

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works fine. icemaker is powerful and often spews ice on the floor from the door

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GE Profile best refrigerator. Best Buy was excellent came right in set up and off they went.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 1 out of 5 stars

    Very Poor Quality for a Very High Price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointing! Within an extremely short amount of time this appliance: 1. Seal came apart 2. Ice maker/water line froze up 3. Frost continually formed around the in door ice maker 3. Excessive amounts of frost on freezer food. No more GE appliances for me. Best Buy was great in helping me exchange this product.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 2 out of 5 stars

    Needs improvement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fridge but ice makers does not always work. ice falls outside of cup. Only 3 weeks old

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello - Thank you for taking the time to share your experience with your Profile fridge. We recommend that you try a different container because not all of them work with Auto Fill. Please reach out to us on social media if you need further assistance in the future. Warm regards. -Don@GEA GE_Appliances

  • Rated 5 out of 5 stars

    owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good appearance easy to use and set . I recommend this refrigerator

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last GE lasted 17 years, like the French doors and bottom freezer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator. It is a perfect fit. It is also very silent.

    I would recommend this to a friend