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Customer Ratings & Reviews

Your price for this item is $3,599.99

Customer reviews

Rating 4.2 out of 5 stars with 422 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are positive about the spaciousness, counter depth, storage, design, size, fingerprint resistance, auto fill, and capacity of the refrigerator. They appreciate the stylish design, ample storage space, and counter-depth fit. The auto fill feature and fingerprint-resistant finish are also well-received. However, customers are negative about the ice maker, noise, temperature control, water filter, and defective units. Common complaints include the ice maker malfunctioning, excessive noise, inconsistent temperature control, and issues with the water filter and dispenser. Some customers have also experienced receiving defective units.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 422 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love It!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new refrigerator. Compared to my previous refrigerator it has a lot of room.

    I would recommend this to a friend
  • Pros mentioned:
    Water dispenser

    Rated 5 out of 5 stars

    great quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it. great water auto fill. inside lites are nice and bright

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GE Refrigerator Profile

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! Sales representatives Yvonne Skelly and Gabbie are outstanding!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Maybe just a single issue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, the refrigerator quit working on the 2nd day. However, my Best Buy representative has already initiated a return of the refrigerator and replacement. I am hoping it's just a odd unit and this is not the norm for the refrigerator. Thank you Best Buy for stepping up to take care of this. (Nathan & AJ).

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Too small for my spece

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was much smaller than I expected. Other than that Its great

    I would recommend this to a friend
  • Cons mentioned:
    Temperature control

    Rated 1 out of 5 stars

    Junk Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should have stuck with Whirlpool. First one had a large dent in the door. Nothing works on the replacement. Interior lights, water and ice in door. It never shuts off so the temperature is well below normal. Freezer is running -30 f and the fridge is temp is running in the freezing range of 24 degrees. Best Buy only replaces appliances up to 15 days which stinks. GE cares number is a joke. Many calls for nothing. After one service call the repair guy said he is going to order a board but doesn't know if that will fix it. The board is backordered who knows when. Save your $3,000 bucks and buy a different brand!

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi - We are terribly sorry to hear about the difficulties you have had with your GE refrigerators. This is certainly not the type of review we expect to hear on our products. We can certainly appreciate your frustration and apologize for your inconvenience. While this would have no bearing on the temperature issues you have described, we do have a suggestion on something you can easily try that may remedy the issue with the control panel and interior lighting. Press and hold the Lock and Light pads at the same time for a full three seconds and see if the control panel and interior lights start working. Someone may have inadvertently set the unit in the Sabbath mode as discussed on Page 11 of your Owner's Manual. Our hope is that will resolve at least part of the issue. If you continue having difficulty and are unable to obtain any updates as to when the part will be available, please reach out to us on social media so we can check into your situation further. We wish you all the best! Vikki@GEA GE_Appliances

  • Rated 4 out of 5 stars

    Refrigerator During Pandemic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wanted a GE refrigerator and BestBuy had product in stock for the best price. They were very accommodating with our busy schedule and the delivery people were professional and curious,

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello,
      Thanks for choosing GE Appliances! It's a pleasure having you with us and we're glad to hear everything went well. If you ever have questions or concerns please let us know. We'd be more than happy to help. Take care!
      -Sylvia@GEA GE_Appliances

  • Pros mentioned:
    Water dispenser
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Sleek Look

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator has plenty of room. It also has the sliding shelf for extra tall products. It has the autofill on the outside water dispenser. I have only used this a few times but this seems like something I will be using a lot more of. I do notice a buzzing noise once in a while which I am getting used to.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    New fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of storage space, plus it is counter depth.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Na

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Fits nice and easy to use. Highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needs a Bigger Ice Maker

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator but if you have athletes in the family who require lots of ice in their water bottles, you may want something else. If I fill one water bottle with ice, it empties the entire hopper. We now either have a 10lb bag of ice in the freezer in the garage or we're considering buying the second ice maker for the drawer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to wait at least a month before I provide my review. For the most part, this is a great fridge. Despite what some say, it is pretty quiet! I love the auto-fill feature! One thing I would like to comment about has nothing to do with the features itself, but counter depth is not ideal for a big family (at least for my family of 5). Other than that, I really have no complaints!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator but smaller than expected. The packaging is tough to get off.

    I would recommend this to a friend
  • Pros mentioned:
    Water dispenser
    Cons mentioned:
    Freezer door

    Rated 4 out of 5 stars

    Really nice fridge. Lots of storage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fridge , has lots of storage space. MAKES LOTS OF ICE. Only concern is the top doors aren't level . Needs a service call

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    GE Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First unit was delivered in June/ 2022. We have had 4 to 5 of these refrigerators delivered, honestly I've lost count, the packaging is very poor and they all seem to be getting dented some beyond repair and some can have replacement parts ordered which also come in dented. Not sure if its just very thin cheap stainless, packaging or handling. SOMEONE REALLY NEEDS TO FIGURE THIS OUT.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We’re sincerely sorry to hear of the trouble you’ve had with getting this refrigerator. We’d like to take a closer look into this and ask that you reach us via social media so that we may help. We hope to hear from you soon. -Gina@GEA GE_Appliances

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality. Sleek look. Very efficient. Durable and reliable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    chief review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product; my only issue is to remove the mfg plastic wrap from the frame.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello - Thanks for letting us know that your fridge has been great! Removing packing tape, protective film and labels from the refrigerator door can leave behind a residue from the adhesive. De-Solv-it® Cleaner can be used to remove this residue on Stainless, CleanSteel and Slate refrigerator doors. We appreciate you being part of the Profile family. Have a wonderful day! -Don@GEA GE_Appliances

  • Rated 4 out of 5 stars

    Lam

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love water/ice dispensers. Fridge is a bit small. Still getting used to freezer on the bottom. It’s very pretty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice addition to appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is spacious for our needs and the finger prints wipe off quickly. It measures water oz. too as you're filling up your glass; the freezer on bottom has different sections as opposed to throwing everything in one cubed area.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Counter depth is awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for extra kitchen space and a lot of fridge space this fridge is the one to get. Also does not leave fingerprints everywhere. A great fridge for my family

    I would recommend this to a friend