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Customer Ratings & Reviews

Your price for this item is $3,599.99

Customer reviews

Rating 4.2 out of 5 stars with 422 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are positive about the spaciousness, counter depth, storage, design, size, fingerprint resistance, auto fill, and capacity of the refrigerator. They appreciate the stylish design, ample storage space, and counter-depth fit. The auto fill feature and fingerprint-resistant finish are also well-received. However, customers are negative about the ice maker, noise, temperature control, water filter, and defective units. Common complaints include the ice maker malfunctioning, excessive noise, inconsistent temperature control, and issues with the water filter and dispenser. Some customers have also experienced receiving defective units.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 422 reviews
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    I would not buy it again

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience is this refrigerator is very loud. In an open concept living area , the noise is annoying. There are times I can hear the refrigerator running while standing at my front door (note it’s not a small area). I’ve had the refrigerator serviced twice since receiving the refrigerator on 11/2/22. Each time the nice service person tries to resolve the issue and for that moment it may not sound loud. But it doesn’t take long before the compressor is sounding like an industrial refrigerator made for a restaurant. I definitely would not buy this fridge again. I’m not sure if the problem is the GE refrigerator or Best Buy defective products, either way… I’m staying away from both.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi - Thank you so much for sharing your experience. Our apologies that your refrigerator is having an issue with the sound being very loud . We understand your concerns, and this is not the experience that we would want you to have with our appliances. Please contact us on social media or give us a call at: 1-800-432-2737. We look forward to hearing from you soon. - Don@GEA GE_Appliances

  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Love the space, but louder than expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We reviewed many fridges before decided on GE Profile. We wanted a counter depth so we thought it would have less room than our old one but with the French Doors it actually seems bigger. It's louder than our old fridge which was unexpected and the stainless will take some getting used to (fingerprints) but we really like it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good when it works…

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are on our 2nd one in 4 years. I wouldn’t recommend this particular model.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    GE Profile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is very good. It keeps the food cold without freezing any of it. The air circulation is better than the previous model I had. The compartments are just the right size. Water and ice cube maker on door works well. The crushed ice is ok. The one complaint is it is very noisy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the greatest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always had good luck with GE appliances but not so much with this one. First refrigerator delivered stopped working after 2 days. Best Buy was awesome at getting us a replacement very quickly. We’ve had this one for a month now and so far so good but I am concerned about long term durability.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for taking the time to reach out to us. We are so sorry to hear that your first refrigerator did not work properly for you. We can understand your frustration. We do hope that your second unit though is still working great. We take all feedback from our customers seriously and will use this information for improvement moving forward.Please let us know if we can help with anything in the future. Sincerely- Dianna@GEA GE_Appliances

  • Rated 4 out of 5 stars

    Fits cabinet space perfect and adds fuctionality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We picked the Ge Profile for its ratings and needed the shallow dimensions. Freezer fits more than expected. The ice dispenser tends to drop ice beyond the rim of the glass so we need to pick up ice. Also, auto fill feature doesn't sense clear water bottles well.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Strike One!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was refused/returned upon delivery due to a foam substance seeping through one of the hinges. This was not a delivery damage; the issue was there when the product was unboxed in front of us (and pointed out by the delivery person). Unfortunately, we didn't get a chance to use this refrigerator as we decided to purchase a different brand. So with that said, I would still recommend this refrigerator just based on all the other nice features.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We hate to hear that you returned your item due to an issue upon delivery. This is not a normal occurrence, and we hope you allow us to work hard to earn your trust again in this future. GE_Appliances

  • Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this fridge- a lot of great features. Would recommend it to a friend.

    I would recommend this to a friend
  • Cons mentioned:
    Temperature control

    Rated 1 out of 5 stars

    It just doesn’t cool properly

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this refrigerator in a few month. I have had two replacement and NONE of the three refrigerators will maintain the correct temperatures. It is beyond amazing that I have now had three different refrigerators and none have worked properly. As I write this, I am trying to schedule a repair on it. I hate this refrigerator.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello - Thanks for bringing this to our attention. We understand how this situation has caused disappointment and frustration after multiple replacements. Thanks for your patience during this time, and we're confident our certified GE Appliances technician will do everything possible to help resolve this problem. Kind regards. -Don@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Good upgrade

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We upgraded to this when we did a remodel. We decided on the counter depth for looks. Definitely smaller than our old one, but all of these are. Runs good, cold water and ice. Quiet. So far very happy after a year.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good refrigerator, only issue we had was the freezer needed to be adjusted multiple times to get a correct seal.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the stainless steel finger prints do not show but it is very small.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Water dispenser

    Rated 5 out of 5 stars

    Wonderful refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced a very old side by side fridge and love the French Door counter depth. Easy access and great zisibilty . I am able to get more food in the regridgerator part as well as the freezer. The water sensing for filling water works well too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kitchen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our refrigerator we purchased from Best Buy. Their were very helpful in showing us different models and features that interest us. It looks great in our remodeled kitchen and works great too! We will refer Best Buy to our family and friends. Thanks so much, Mary

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Nice looking fridge and functional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a 29 cu ft GE French door fridge that I sold with my house. Moved into a new place that had a counter depth GE side by side. Hated it but it's just personal preference. Couldn't go deeper or more cu ft but switching it out for the 22 cu ft French door model did seem to give us more room. Wider layout works better for us. This fridge is sleek looking. Adjustable shelves help a lot. We also moved all of our canned and bottled beverages to a small beverage fridge. If I could have the deeper one I would but for counter depth it's perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an amazing fridge with a ton of space and a great display.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer door

    Rated 4 out of 5 stars

    Nice look,but a few minor issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator looks and works great, but there are a few minor issues. The freezer drawer requires a harder than expected tug to get open. Other refrigerators such as a comparable LG have a latched drawer handle that is much easier to open. The stainless is not fingerprint proof.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Profile refrigerator successfully installed.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only appliance Best Buy successfully delivered and installed of the four GE appliances we ordered. The Best Buy delivery team also installed and tested the water supply line to the new refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love those Geeks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was difficult to find. Best Buy had it in stock and delivered it on time. Installation and haul away was flawless. Geeks were knowledgable and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love our new fridge.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We looked a long time before deciding on the GE Profile Series, but the deciding factor was the store clerk, "Sergio" in the Wichita, KS east Best Buy store, he was the BEST! Sergio went out of the way to order and deliver or new GE refrigerator.

    I would recommend this to a friend