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Customer Ratings & Reviews

Your price for this item is $3,599.99

Customer reviews

Rating 4.2 out of 5 stars with 422 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are positive about the spaciousness, counter depth, storage, design, size, fingerprint resistance, auto fill, and capacity of the refrigerator. They appreciate the stylish design, ample storage space, and counter-depth fit. The auto fill feature and fingerprint-resistant finish are also well-received. However, customers are negative about the ice maker, noise, temperature control, water filter, and defective units. Common complaints include the ice maker malfunctioning, excessive noise, inconsistent temperature control, and issues with the water filter and dispenser. Some customers have also experienced receiving defective units.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 422 reviews
  • Cons mentioned:
    Temperature control

    Rated 1 out of 5 stars

    Buyer Beware! Returned 2 of them under 60 days

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Failed...2 times in a row with defective GE counter-depth French door. BB Delivered a bad Unit the first time (which could not keep the temperature below 40° on a regular basis), And then said they would deliver a new replacement unit.... Which was missing bottom of doors casing and started melting water from the refrigerator into the freezer. Returning this model for a second time and going to drop GE refrigerators for good. What a cluster what a joke Hope others don't have to go through a nightmare like this, And why is BB selling these lemons?

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- We appreciate you taking the time to send us yor review. We are sorry to hear that you had a bad experiece with you retailer and GEA appliance. We understand how frustrating that is. We do hope that it was all sorted out and that you did receive your new refrigerator and its working out good for you now. Please know that this is not the standard we hold on our products and will use this information to look into it further. If there is anything else we can help with in the future please let us know. Sincerely- Dianna@GEA GE_Appliances

  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Looks great and works great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator not only looks and fits perfectly in my kitchen, it also works great It has plenty of room and the bottom freezer has ample space. It seems to be very well made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job very happy very happy very happy very happy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Three week failure

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compressor failure after 3weeks. Took GE 6 days to get a technician out - today. Now it will be 2 more weeks to get parts and get installed.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for taking the time to leave your review. We are sorry that your unit’s compressor failed after just 3 weeks! We understand how disappointing and frustrating that is. We are confident though that our GEA technicians will be able to help and get your unit back working properly the way it should. We will list the number below for the service line in case you need to get in touch with them.
      GE Appliance Service
      1-800-GECares (1-800-432-2737)
      Monday – Friday: 8 a.m. – 8 p.m. ET
      Saturday – Sunday: Closed
      Please let us know if you need anything else. Sincerely- Dianna@GEA GE_Appliances

  • Rated 5 out of 5 stars

    John Hinman

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works fine. icemaker is powerful and often spews ice on the floor from the door

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than Last One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a pro at this as this is my 6th in 2 years. It is a nice heavy product not tinny like my Samsung. Great space in the upper area for every size item except the tiny top shelf on the ice make section only can fit Jell-O containers. Also, the inside wording is poorly done and looks like is was never finished and several dings not caused by delivery but GE. But the basic product is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had my GE Profile delivered yet, but I have been waiting since August so it better be great. I have friends wih the refrigerator and they love it. I have all GE Cafe appliances so I expect it ot be great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good appearance easy to use and set . I recommend this refrigerator

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GE Profile best refrigerator. Best Buy was excellent came right in set up and off they went.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like it very much. Thought the shelves would be too high because I am very short, but they have been easy to access. I much prefer this one as opposed to my former side by side.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last GE lasted 17 years, like the French doors and bottom freezer

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Needs improvement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fridge but ice makers does not always work. ice falls outside of cup. Only 3 weeks old

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello - Thank you for taking the time to share your experience with your Profile fridge. We recommend that you try a different container because not all of them work with Auto Fill. Please reach out to us on social media if you need further assistance in the future. Warm regards. -Don@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator. It is a perfect fit. It is also very silent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE REFRIGERATOR

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer portion is very convient. Layout makes seeing what is in the freezer andrefrigerator very easy. Only regret is the the small ice cube storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional delivery, the store was so great to work with. I am sticking with Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Not eligible for GE Profile Rebate!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is a rebate for purchasing GE Profile Appliances. Alas, purchases from Best Buy are not eligible for the rebate. GE does not advertise this on the main rebate page or the "click here to find where to buy, which takes you to Best Buy. You have to read the fine print on the actual rebate form from GE. Best Buy, you should make the buyer and the sales associates aware of this! A bit ticked that I bought 5 appliances from Best Buy only to be told by GE rebate team "It states in the rebate form, Best Buy purchases are not eligible for rebate". Now who reads the actual rebate form before purchase. On a side note, I do like the refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase for my new home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product… it’s heavy, but installing and getting it in was great

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    Perfect if counter depth is what you want!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the clean lines of the counter depth with rest of kitchen. Perfect for just the two of us. There would have been no way if all the kids were home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow very impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator and the GE brand. I purchase all my appliances from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Profile refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt and efficient delivery. Delivery guy friendly. Doors on refrigerator hard to close.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for taking the time to send us your review. We are happy that you received great service from your retailer and choosing us for your purchase! We hope your refrigerator unit has become a great piece in your kitchen space. If you do have anything else you need in the future, please let us know. All the best- Dianna@GEA GE_Appliances