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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 423 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers regard the 22.1 Cu. Ft. French Door Counter-Depth Refrigerator favorably for its phenomenal storage capacity, overall performance, and appealing design. The auto-sensing water dispenser and perfect size are also well-received features. However, some customers have noted concerns about the refrigerator's noise level, the freezer door requiring a hard pull, and temperature regulation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 424 reviews
  • Rated 1 out of 5 stars

    Failed compressor and noise after repair

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this 18 months ago. After the compressor failed at 14 months, it was replaced under warranty but it now has a very annoying gurgling noise when it turns on. Four repair technicians have not been able to fix it, and now GE has given up and GE Consumer Relations tells us it's our problem. They only will replace the refrigerator if it doesn't cool, even though the repairmen said this is a very common problem after replacing a compressor. Think long and hard about buying a GE refrigerator. There is a class action lawsuit underway concerning failed compressors and getting a compressor fixed may leave you with an intolerable noise.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- We are very sorry to hear you've had this experience. This is definitely not what we expect to hear and truly apologize for your inconvenience. When you have a moment, please send us a private message on social media with your model and serial number, address, email and phone number with your details and your case number if you have one. Thank you! Joyce@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Cool fridge!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too bad it came with a extra dent. Had 4 dents when I bought it at the store and when I received it, it came with 5 dents. =( but overall fridge works great!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    great refrigerator

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE this refrigerator. heavy duty, easy to clean. Nice looking. Getting used to counter depth. Holds a large amount of food. Easy to organize, very well lit. Bought it during a bundle sale, a good price.

    I would recommend this to a friend
  • Cons mentioned:
    Temperature control

    Rated 1 out of 5 stars

    BUYER BEWARE

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 20 days fridge stops cooling. No ice, no cooling, no freezer. Best Buy standard return policy only 15 days! Spent $3500 for a fancy box. Lost most all our food. Very Disappointing!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great counterdepth fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced an older GE, with this new counter depth one and the fridge is great very spacious and great for keeping food organized. There is an option for a second ice maker on the bottom that we purchased as well and we never run out of ice now when we have friends over.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good counter depth fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge! Geek squad deliver was smooth and hassle free!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received it today and it came in earlier than expected. Great job Best Buy!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally have it! After delays and the 1st one that was delivered not working...Was not cooling in the fridge part. I am more then happy for this unit. Best buy was great. I love the color and it matches my kitchen perfect. I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Profile Refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had delivery yet but hope I will love my new GE Profile refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE French Door Good Decision

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two years and no issues. Happy with this purchase. Looks great, roomy, efficient and in door water is simple. I wish the water filters were less expensive and triggered by the gallons filtered vs. time installed.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love our new GE Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy with the size and arrangement of the shelves. We have experienced no problems. We have only had this refrigerator for a short time but I did a lot of research before purchasing and this is exactly what I wanted.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it, very quite. Only problem is fingerprints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best products, price and coustomer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice refrigerator , and exceptionaly good price best coustomer service

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer door is sometimes touchy when closing. It also seems that the inside smaller door inside the freezer comes off the track easily. A better design for the refrigerator section would be for the meat drawer to be divided in half like the produce doors are. With the design the way it is right now you have to open both refrigerator doors to get into the meat door

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello Shelly614 - thanks for providing your review regarding your Profile Counter-Depth Refrigerator. If the door is coming off the track easily, we recommend contacting GE Factory Service at 1-800-432-2737 for assistance. Your comments are important to us. Our product design division takes these suggestions into account when planning future products. Thanks for choosing GE Appliances! NANCYatGEA GE_Appliances

  • Rated 5 out of 5 stars

    GE #1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GE Profile line has always been my #1 choice for reliability.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello. We appreciate your review. We thank you for your continued support of GE Profile appliances. We appreciate you being part of our family. We are sure that you will enjoy the fingerprint resistant exterior so that you will see fewer finger prints. Enjoy the hands free auto fill feature. Geoff@GEA GE_Appliances

  • Cons mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Nice refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well put together. Well built. Runs a little cold so I had to adjust the temp up to keepnthing n the back of the fridge from freezing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has more room than I thought it would have, with the ice maker in the door it frees up a lot of space. The freezer has plenty of room also. We are please as we were with the 18 year GE we retired.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Noisy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s making so much noise! Tech is coming to check it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was exactly what I was looking for. Had it quickly!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love counter depth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love true counter depth! It makes my kitchen seem bigger. Ice maker works great and water and ice through the door is awesome.

    I would recommend this to a friend