Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$2,799.99
Save $710
Comp. Value: $3,509.99

Customer reviews

Rating 4.1 out of 5 stars with 265 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers regard the 22.1 Cu. Ft. French Door Counter-Depth Refrigerator favorably for its phenomenal storage capacity, overall performance, and appealing design. The auto-sensing water dispenser and perfect size are also well-received features. However, some customers have noted concerns about the refrigerator's noise level, the freezer door requiring a hard pull, and temperature regulation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 265 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cold Fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great. no complaints. Matches rest of kitchen appliances well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator but smaller than expected. The packaging is tough to get off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just perfect

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This GE Profile refrigerator was just what was needed to replace the 22 year old GE Profile that was getting very tired. The bottom drawer freezer will work perfect from the wheelchair. It’s also beautiful and really goes well with the other black appliances in the kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great features, freezer drawer needs some work, aaa

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- We appreciate you taking the time to leave your review. We do take feedback seriously and use it to send to our engineers and design teams for ideas or changes on future builds, so we appreciate you letting us know about the freezer drawer area. We hope you continue to enjoy using your refrigerator and if there is anything else we can help with in the future, please let us know. All the best! Dianna@GEA GE_Appliances

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love It!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new refrigerator. Compared to my previous refrigerator it has a lot of room.

    I would recommend this to a friend
  • Cons mentioned:
    Temperature control

    Rated 1 out of 5 stars

    Not in good condition

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not cooling not freezizng now working , waiting on technicain to come see whats wrong before deciding to return it

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We apologize that your refrigerator isn't working as expected. If you'd like to try to troubleshoot, we have tips available in an article on our GE Appliances website titled "Refrigerator - Not Cooling Enough"; you can view that when you look up the title and click the 'Support' tab. Among other tips, we recommend checking the gasket to ensure there's no issue with it. If you aren't able to solve this with troubleshooting, we're confident the technician will be able to assist with your refrigerator. But if you continue to have any issues after the appointment, please reach out to us with a private message over our GE Appliances social media (such as Instagram or Facebook) with any confirmation number you may have as well as a copy of this review and your contact information. We can certainly look into your situation further, if necessary. -Sarah@GEAppliances GE_Appliances

  • Rated 4 out of 5 stars

    Lam

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love water/ice dispensers. Fridge is a bit small. Still getting used to freezer on the bottom. It’s very pretty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Employee at the store and the installers were very knowledgeable and friendly!! Thank you!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    GE Refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First unit was delivered in June/ 2022. We have had 4 to 5 of these refrigerators delivered, honestly I've lost count, the packaging is very poor and they all seem to be getting dented some beyond repair and some can have replacement parts ordered which also come in dented. Not sure if its just very thin cheap stainless, packaging or handling. SOMEONE REALLY NEEDS TO FIGURE THIS OUT.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We’re sincerely sorry to hear of the trouble you’ve had with getting this refrigerator. We’d like to take a closer look into this and ask that you reach us via social media so that we may help. We hope to hear from you soon. -Gina@GEA GE_Appliances

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GE Refrigerator Profile

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! Sales representatives Yvonne Skelly and Gabbie are outstanding!

    I would recommend this to a friend
  • Pros mentioned:
    Water dispenser

    Rated 5 out of 5 stars

    great quality

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it. great water auto fill. inside lites are nice and bright

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    chief review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product; my only issue is to remove the mfg plastic wrap from the frame.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello - Thanks for letting us know that your fridge has been great! Removing packing tape, protective film and labels from the refrigerator door can leave behind a residue from the adhesive. De-Solv-it® Cleaner can be used to remove this residue on Stainless, CleanSteel and Slate refrigerator doors. We appreciate you being part of the Profile family. Have a wonderful day! -Don@GEA GE_Appliances

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Na

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Fits nice and easy to use. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    New fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of storage space, plus it is counter depth.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality. Sleek look. Very efficient. Durable and reliable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good when it works…

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are on our 2nd one in 4 years. I wouldn’t recommend this particular model.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    I would not buy it again

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience is this refrigerator is very loud. In an open concept living area , the noise is annoying. There are times I can hear the refrigerator running while standing at my front door (note it’s not a small area). I’ve had the refrigerator serviced twice since receiving the refrigerator on 11/2/22. Each time the nice service person tries to resolve the issue and for that moment it may not sound loud. But it doesn’t take long before the compressor is sounding like an industrial refrigerator made for a restaurant. I definitely would not buy this fridge again. I’m not sure if the problem is the GE refrigerator or Best Buy defective products, either way… I’m staying away from both.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi - Thank you so much for sharing your experience. Our apologies that your refrigerator is having an issue with the sound being very loud . We understand your concerns, and this is not the experience that we would want you to have with our appliances. Please contact us on social media or give us a call at: 1-800-432-2737. We look forward to hearing from you soon. - Don@GEA GE_Appliances

  • Rated 3 out of 5 stars

    Not the greatest

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always had good luck with GE appliances but not so much with this one. First refrigerator delivered stopped working after 2 days. Best Buy was awesome at getting us a replacement very quickly. We’ve had this one for a month now and so far so good but I am concerned about long term durability.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for taking the time to reach out to us. We are so sorry to hear that your first refrigerator did not work properly for you. We can understand your frustration. We do hope that your second unit though is still working great. We take all feedback from our customers seriously and will use this information for improvement moving forward.Please let us know if we can help with anything in the future. Sincerely- Dianna@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Too small for my spece

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was much smaller than I expected. Other than that Its great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good refrigerator, only issue we had was the freezer needed to be adjusted multiple times to get a correct seal.

    I would recommend this to a friend