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Customer Ratings & Reviews

$2,799.99
Save $710
Comp. Value: $3,509.99

Customer reviews

Rating 4.1 out of 5 stars with 265 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers regard the 22.1 Cu. Ft. French Door Counter-Depth Refrigerator favorably for its phenomenal storage capacity, overall performance, and appealing design. The auto-sensing water dispenser and perfect size are also well-received features. However, some customers have noted concerns about the refrigerator's noise level, the freezer door requiring a hard pull, and temperature regulation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 265 reviews
  • Rated 5 out of 5 stars

    Very pleased customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional delivery, the store was so great to work with. I am sticking with Best Buy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Plastic protector

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item is fine but I can not get all the plastic protection off the refrigerator which looks really bad

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for taking the time to send us your review. Removing packing tape, protective film, and labels from the refrigerator door can sometimes; leave behind a residue from the adhesive. De-Solv-it® Cleaner can be used to remove this residue on Stainless, CleanSteel, and Slate refrigerator doors. De-Solv-it® Cleaner can be purchased locally at various locations (ACE, Home Depot, Lowe's, Publix, CVS, etcetera). Use the Citrus Solution version of the cleaner. Use for the doors ONLY. Do not use on the liner or other plastic material. Clean the door with soap and water after use. This can be used on Top Freezer, Side-by-Side, Bottom Freezer, and French-Door refrigerators and has only been tested on Stainless, CleanSteel, and Slate finishes.
      We hope this helps! Please let us know if there is anything else we can help you with in the future. Sincerely- Dianna@GEA GE_Appliances

  • Rated 1 out of 5 stars

    Be Careful.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator was delivered with an inoperable freezer. I wasted money on food that was thawed out before I realized that the freezer didn't work. It is taking Best Buy two weeks to replace it and I am not happy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wow very impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator and the GE brand. I purchase all my appliances from Best Buy.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Very Loud Indeed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should have paid more heed to other reviewers. This model is definitely loud. I have other GE refrigerators, this one measures almost 10 db louder. I can hear it running from my bedroom upstairs. Very disappointed.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Water from filter very salty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is ok. But water from filter is very salty. Changed filters, with same results. Flushed the filter several gallons of water. Didn’t help. My previous Samsung refrigerator filter didn’t have this issue

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello, thank you for your review. We are sincerely sorry that the water from your refrigerator is saltier than what you would expect. We understand how that would be frustrating and would love to look into this further as this is not the ownership experience we strive for. If you haven't done so already, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. -Chris@GEA GE_Appliances

  • Rated 5 out of 5 stars

    GE Profile refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt and efficient delivery. Delivery guy friendly. Doors on refrigerator hard to close.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for taking the time to send us your review. We are happy that you received great service from your retailer and choosing us for your purchase! We hope your refrigerator unit has become a great piece in your kitchen space. If you do have anything else you need in the future, please let us know. All the best- Dianna@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Best purchase for my new home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product… it’s heavy, but installing and getting it in was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good...

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this purchase; however, water line not yet installed so I cannot review ice or water dispensor.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Failed compressor and noise after repair

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this 18 months ago. After the compressor failed at 14 months, it was replaced under warranty but it now has a very annoying gurgling noise when it turns on. Four repair technicians have not been able to fix it, and now GE has given up and GE Consumer Relations tells us it's our problem. They only will replace the refrigerator if it doesn't cool, even though the repairmen said this is a very common problem after replacing a compressor. Think long and hard about buying a GE refrigerator. There is a class action lawsuit underway concerning failed compressors and getting a compressor fixed may leave you with an intolerable noise.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- We are very sorry to hear you've had this experience. This is definitely not what we expect to hear and truly apologize for your inconvenience. When you have a moment, please send us a private message on social media with your model and serial number, address, email and phone number with your details and your case number if you have one. Thank you! Joyce@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice refrigerator.. Ice maker is well designed into the door.. Very quiet..

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello - We appreciate your purchase and so glad you are pleased with your new GE Profile French door refrigerator. This is a great unit and we hope that you have many years of service from it. If you have any questions in the future, please let us know. We are here to help! Don@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New model but little bit smaller. Overall good one.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    BUYER BEWARE

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 20 days fridge stops cooling. No ice, no cooling, no freezer. Best Buy standard return policy only 15 days! Spent $3500 for a fancy box. Lost most all our food. Very Disappointing!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    GE Profile - 22.1 Cu. Ft. French Door Counter-Dept

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent pt=roduct and the Delivery and istallation service was top-notch

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey there,

      We appreciate you reviewing this refrigerator. It's great to hear that installation and delivery went smoothly. Hope you've had enough time to really get to know what this unit can do and enjoy the auto fill feature. We're here if you have any questions. Wishing you well! Mike@GEA GE_Appliances

  • Rated 5 out of 5 stars

    nice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Up date a dated refrigerator, so far so good , only have it 2 months!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good counter depth fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge! Geek squad deliver was smooth and hassle free!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received it today and it came in earlier than expected. Great job Best Buy!!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Noisy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s making so much noise! Tech is coming to check it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    GE Profile Refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had delivery yet but hope I will love my new GE Profile refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best products, price and coustomer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice refrigerator , and exceptionaly good price best coustomer service

    I would recommend this to a friend