Customer Ratings & Reviews
- Model:
- PYE22KYNFS
- SKU:
- 6399139
Rating by feature
- Storage Capacity
Rating 4.4 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Design
Rating 4.3 out of 5 stars
Customers are saying
Customers regard the 22.1 Cu. Ft. French Door Counter-Depth Refrigerator favorably for its phenomenal storage capacity, overall performance, and appealing design. The auto-sensing water dispenser and perfect size are also well-received features. However, some customers have noted concerns about the refrigerator's noise level, the freezer door requiring a hard pull, and temperature regulation.
This summary was generated by AI based on customer reviews.
Ge refrigerator
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.after five months the compressor went out. GE new this model had a problem with it's compressor and had issue a service bulletin. They took 6 weeks to schedule a repair. I would not buy another GE product.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello. We appreciate you leaving a review, though we really hate to hear you had an issue with your compressor and had to wait on a repair. We always want to provide great products, and regret any inconvenience you’ve had. Your experience will be shared with our team for review. We’re confident the technician will be able to assist, and if you need to reach out to the service department again for any reason, they can be reached at 1-800-432-2737. You’re also always welcome to reach out to us with a private message over our GE Appliances social media – we’re glad to help with any concerns or questions you have. We’re confident the refrigerator will serve your needs well once this issue is resolved, and going forward we’ll do all we can to earn your trust in our brand. -Sarah@GEA
No use for a warm fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While we liked the design, we had to return the unit because it was not cooling. We upgraded to an LG instead.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thank you for sharing your honest feedback with us. We're sorry that your refrigerator was not cooling properly. We do hope we have the opportunity to earn your trust in our brand in the future.
GE #1
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The GE Profile line has always been my #1 choice for reliability.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello. We appreciate your review. We thank you for your continued support of GE Profile appliances. We appreciate you being part of our family. We are sure that you will enjoy the fingerprint resistant exterior so that you will see fewer finger prints. Enjoy the hands free auto fill feature. Geoff@GEA
Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was exactly what I was looking for. Had it quickly!
I would recommend this to a friend- Pros mentioned:Overall performance
GE Profile
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Meets our expectations We like it! Good choice for replacing our 10 year old GE water inside unit
I would recommend this to a friendBrand response from GE Answers
Posted .Hi - We appreciate you sharing your experience! We're happy to hear that you're enjoying your new GE Profile French door refrigerator, and it's a pleasure having you in the GE Profile family. All the best. - Don@GEA
Very Poor Quality for a Very High Price!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointing! Within an extremely short amount of time this appliance: 1. Seal came apart 2. Ice maker/water line froze up 3. Frost continually formed around the in door ice maker 3. Excessive amounts of frost on freezer food. No more GE appliances for me. Best Buy was great in helping me exchange this product.
No, I would not recommend this to a friend- Pros mentioned:Water dispenser
GE Profile - great value, great quality.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for the space we had to work with. Love the ice maker
I would recommend this to a friendBrand response from GE Answers
Posted .Hello - We're excited to hear that you love your GE Profile ice maker. Thanks for taking the time to provide your valuable insight. Kind regards! - Don@GEA
- Pros mentioned:Overall performance
Modern
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good, looks good. My wife loves it. We are very happy with this purchase.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello Buddy, thank you for your review. We're glad to hear that you and your wife have enjoyed your new refrigerator. We're always happy to help should you have any questions about your appliances. Welcome to the GE Appliances Family! -Chris@GEA
Defective Freezer Door
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came without a working freezer door handle (Screw holes we’re not correctly made. Original order date was 5/23/21, delivered with defective door on 7/8/21. Replacement order was 7/8/21. Estimated replacement fridge delivery 8/19/21. Not worth the wait.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Greetings,
We're terribly sorry to hear that you received a freezer without a working door handle and understand how much of a pain that is. We're glad to know that you were able to receive a replacement model. If you need anything, let us know. Mike@GEA
Poor quality
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working when under a year old. GE replaced compressor and still not working. I’m trying to get Best Buy to give me a new frig before it’s a year old.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there - We're so sorry to hear that you're having a problem with your fridge. This is not the experience that we would want you to have with our appliance. Please reach out to us using the information found on page 54 of the owner's manual. We look forward to hearing from you soon. Warm regards. -Don@GEA
I not recommend this model
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i receveid 2 broken refrigerations, the material inside is cheap
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Oh no! This is certainly not the experience we want you to have, especially with more than one unit. Should you still need assistance with your refrigerator, please contact us at 1-800-432-2737 so we can help you in the best way possible.
Broken within 30 days!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broken down within 30 days! Best Buy no help. 1 star.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Oh my, we're terribly sorry to hear your new refrigerator broke so soon into ownership. This would be an incredible disappointment and we'd never want that for you. To get this fixed, we recommend taking advantage of your warranty and scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737). We know our technician will get you taken care of and we're also on social media if you need anything else. All the best. - Guy@GEA
- Pros mentioned:Capacity
Nice fit
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, it has been great. Good visibility within it to reduce spoilage. Well lit. We'd like bigger vegetable crispers and wish that the water dispenser would work even if the opposite door is open. We had to fit it into a smaller space than newer kitchen, but feel it maximizes storage.
I would recommend this to a friend Decent unit but not worth the price.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not deserving of the price tag. Even at 40% off when I bought it, it has no outstanding features to warrant the expense, its a basic unit with a "Profile" tag. I would expect better construction of the shelving accessories and fit and finish. Shelves and drawers feel flimsy and cheap and the drawer deviders are useless. The water fill sensing is slow and inaccurate as well as the flow from the fill is slow. It will randomly fill the same cup to different levels. It throws ice shards all over the floor, even if you hold the cup up against the dispenser. The interior lighting is nice and even. The exterior looks good. Fairly quiet operation. Its not a bad unit, just not worthy of a 2600 dollar price tag. FYI platic wrap took days to remove, its under every panel overlap, door edge and accessory and leaves plastic exposed so that it takes tweezers to remove.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate your purchase and the time you took to share your review. We will be sharing your feedback with our engineering and design teams. This is not what we expect to hear and are sorry for the issues you are having. The water dispenser should fill a glass within approximately 8 seconds. The ice shouldn't be coming out so forcefully. Considering you are having this issue; we recommend taking advantage of your warranty and contacting GE Consumer Service at 1-800-432-2737.
- Cons mentioned:Noise level
Awful
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.1. Makes loud noises, buzzing noises constantly and intermittedly when the door is closed. Have to loosen the doors to stop sounds (temporarily). 2. Ice maker failed to produce any ice at all. 3. Replacing the filter is unbelievably complicated. Why are there two filters "RPWFE" and "XWFE"? I should be able to enter my model number and get the right filter. This adds so much unnecessary confusion. 4. Appears to be a warm spot in the top-left corner. Orange juice placed in the top-left of the fridge goes bad faster than other fridge areas. Completely unacceptable in 2024. This fridge is worse in every way than our old Samsung fridge.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate you sharing your concerns regarding your refrigerator and apologize for your frustration. A buzzing sound heard every 15 minutes or so could be the water valve trying to bring in water to make ice and there is no water available. Check to be sure the water supply for the refrigerator is connected properly and turned on. A buzzing sound heard every 60-90 minutes is the water valve energizing to bring water in to make ice. This is normal. When the refrigerator is initially installed, it may take several hours before the icemaker produces the first batch of ice. The temperature in and around the icemaker must get down to 13°F-15°F before ice is produced. You can identify the correct water filter for your refrigerator by reviewing the online parts breakdown we make available for your model. Searching with your complete model number will help you to locate the information you need. The filter for this model is an RPWFE. If you continue to have concerns, please call Bodewell Service at 833-4BODEWELL (833-426-3393) to schedule a service appointment to have your refrigerator evaluated and repaired as needed.
- Cons mentioned:Noise level
Great looks & layout, but the compressor is loud.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the looks and the layout, but the compressor runs a lot, and that would be fine with me if it didn't make such a loud hum that travels through the house. I guess someone "could" get used to it over time, but at the price and the technology we have today, GE can do much better! My 15 year old refrigerator was close to silent and this is noticeably louder. Otherwise I loved it, so I had GE come out and look at it and they can do nothing saying this is the way are today due to the low power consumption, lack of insulation to keep them lighter, and new refrigerants they need to use. What a lame excuse for the lack of innovation or simple sound insulation. I'd seriously consider another brand if you have an open house. It will likely be great if you have a small isolated kitchen that buffers the humming.
No, I would not recommend this to a friend WORST FRIDGE EVER!!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the fridge locally in Feb 2022, came with a dent in the door. Ice maker broke Jul 2022. GE sends a tech and tech determines a new fridge should be sent out. New fridge is delivered Aug 2022 (annoying wait, but whatever). It breaks in Jun 2023 and completely stops working. GE sends another tech in Jul 2023 and says it’s the compressor. Orders the parts and says I’ll be back in 3 weeks. Compressor replaced 8 hours ago and it’s already buzzing again. BUYER BEWARE!!!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello - Thanks for writing a review. We appreciate your patience throughout this process. At your earliest convenience, please reach out to us on social media with the complete model and serial numbers of your fridge, and a copy of this review so we can look into the situation further. We look forward to hearing from you soon. Best regards. -Don@GEA
- Pros mentioned:Overall performance
Refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Product, comply with all our requirements.
I would recommend this to a friend - Cons mentioned:Noise level
Loud!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We received this fridge on accident as Best Buy had the wrong model number next to the fridge we actually ordered. We purchased the one that has the kerig system and is now taking another month to receive. My husband was here for delivery and didn’t realize it was not the correct one. Now we are stuck with this one for awhile and it is so loud! You can hear it throughout the house and it’s driving me nuts. I am considering possibly cancelling my other order and going with something else. I hope that we just got a lemon but who knows. I like everything else about this fridge but I can’t handle the noise. It’s going to be an annoying Christmas!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello Cretherford - thank you for providing a review of your refrigerator. We're sorry to hear that you did not receive the correct model. The new refrigerators are more energy efficient and sound differently than older refrigerators. If your refrigerator is not three-fourths full, then we recommend adding gallon jugs of water to take up the empty space as this will cut back the run time. Also, please make certain the doors are closing and sealing properly. We feel certain you will love your new refrigerator! Thanks for providing your feedback. NANCYatGEA
- Pros mentioned:Design
Great looking fridge but pricey!
Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator looks great but inside is not big enough for me, I like having a couple of gallons of milk and other drinks but there’s not enough room for it so I had to buy a second fridge for my garage. I think the price is too high for what it is.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi - Thank you for taking the time to share your experience with your GE refrigerator. We are sorry to hear this model does not meet your storage needs and will be glad to share your comments with our product design team. We wish you all the best! Vikki@GEA