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Customer Ratings & Reviews

$2,799.99
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Comp. Value: $3,509.99

Customer reviews

Rating 4.1 out of 5 stars with 265 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers regard the 22.1 Cu. Ft. French Door Counter-Depth Refrigerator favorably for its phenomenal storage capacity, overall performance, and appealing design. The auto-sensing water dispenser and perfect size are also well-received features. However, some customers have noted concerns about the refrigerator's noise level, the freezer door requiring a hard pull, and temperature regulation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 265 reviews
  • Rated 3 out of 5 stars

    Not the best

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With this being a GE Profile refrigerator, I expect the best GE has to offer. Unfortunately, they fell short. The ice maker started making noise and had to be replaced already (less than 1 yr old). The doors and drawer also require more muscle to open than they should. They are going backwards in design. Disappointing!

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- We appreciate you taking the time to send us your review. We are sorry to hear that you were not satisfied with the quality of your refrigerator and the icemaker stopped working after less than a year. We can understand your disappointment. We always strive to providing solutions as well as quality products for our customers and know that we take your feedback seriously. We will let our engineers and design teams know so that they may look into changes or improvements needed for future builds. If there is anything else we can help with please let us know. SIncerely- Dianna@GEA GE_Appliances

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    GE Profile French Door

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having two homes, we now own two of this GE Profile French Door model. These units serve our needs very well.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    GE Profile counter depth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious, fits nicely besides counter. Roomy inside for large containers, milk, juice, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good storage for this size refrigerator. Adjustable shelves make it easy to store items

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there - thanks for sharing your great review. We’re glad that you’re loving the large storage capacity and adjustable shelves in this beautiful GE Profile Refrigerator! It certainly makes storing many different types of food much easier and we’re happy to hear your positive feedback. Thanks for choosing GE Appliances and please reach out anytime if you need anything. Have a wonderful day! Lauren@GEA GE_Appliances

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far love the refrigerator . people were very nice .

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    The perfect size refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new refrigerator. It's the perfect size, the shelving has many options and the in door water/ice is very convenient.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good frig so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the frig. Just a little disappointed that it didn't have the freezer ice maker as the sales person told me it would when I asked about it.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello - We're happy to hear that you love your fridge! We appreciate your feedback that will be shared with the appropriate team. Best regards. -Don@GEA GE_Appliances

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice Addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great alternative to the full size profile which would have been too big for our kitchen

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Worth the value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this refrigerator. Lots of space and things can be neatly organized. Love the two doors!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Not again!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is loud Also ice maker builds up frost on edge of door?

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello Notagain, thank you for your review. We are sincerely sorry that you have not been pleased with your refrigerator's ice maker and noise level. We understand how that would be frustrating and would love to look into this further as this is not the ownership experience we strive for. If you haven't done so already, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. -Chris@GEA GE_Appliances

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    NEW RFRIGERATOR

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE MY NEW REFRIGERATOR IT HAS WONDERFUL SPACE AND LOVE THE BOTTOM FREEZER

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Roomy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Very roomy for a counter space refrigerator.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for taking the time to leave your feedback. So happy to hear that you are loving your new refrigerator and it’s working great for you! We love passing this type of feedback along to our design team and engineers as it helps motivate and let us know we are on the right track to providing great products for our customers. If you need anything else in the future, please let us know. Take care! Dianna@GEA GE_Appliances

  • Cons mentioned:
    Temperature control

    Rated 1 out of 5 stars

    Junk Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should have stuck with Whirlpool. First one had a large dent in the door. Nothing works on the replacement. Interior lights, water and ice in door. It never shuts off so the temperature is well below normal. Freezer is running -30 f and the fridge is temp is running in the freezing range of 24 degrees. Best Buy only replaces appliances up to 15 days which stinks. GE cares number is a joke. Many calls for nothing. After one service call the repair guy said he is going to order a board but doesn't know if that will fix it. The board is backordered who knows when. Save your $3,000 bucks and buy a different brand!

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi - We are terribly sorry to hear about the difficulties you have had with your GE refrigerators. This is certainly not the type of review we expect to hear on our products. We can certainly appreciate your frustration and apologize for your inconvenience. While this would have no bearing on the temperature issues you have described, we do have a suggestion on something you can easily try that may remedy the issue with the control panel and interior lighting. Press and hold the Lock and Light pads at the same time for a full three seconds and see if the control panel and interior lights start working. Someone may have inadvertently set the unit in the Sabbath mode as discussed on Page 11 of your Owner's Manual. Our hope is that will resolve at least part of the issue. If you continue having difficulty and are unable to obtain any updates as to when the part will be available, please reach out to us on social media so we can check into your situation further. We wish you all the best! Vikki@GEA GE_Appliances

  • Rated 2 out of 5 stars

    Maybe just a single issue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, the refrigerator quit working on the 2nd day. However, my Best Buy representative has already initiated a return of the refrigerator and replacement. I am hoping it's just a odd unit and this is not the norm for the refrigerator. Thank you Best Buy for stepping up to take care of this. (Nathan & AJ).

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Profile

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new refrigerator and the auto fill function is amazing

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you so much for taking the time to provide your feedback. We are so happy to hear that you are loving your new refrigerator! Your feedback lets us know we are on the right track, and we thank you for being a valued GE Appliances customer. If you need anything else, please let us know. All the best! Dianna@GEA GE_Appliances

  • Rated 4 out of 5 stars

    Refrigerator During Pandemic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wanted a GE refrigerator and BestBuy had product in stock for the best price. They were very accommodating with our busy schedule and the delivery people were professional and curious,

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello,
      Thanks for choosing GE Appliances! It's a pleasure having you with us and we're glad to hear everything went well. If you ever have questions or concerns please let us know. We'd be more than happy to help. Take care!
      -Sylvia@GEA GE_Appliances

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    GE Profile Refrigerator

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of room; beautiful color. Hoping it lasts as long as my previous GE Profile refrigerator!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great rrefrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything you need in a refrigerator. So much space. a place for everything

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Really Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased this refrigerator and a so far it is working great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best refrigerator I have ever bought, everything it said it can do it does…

    I would recommend this to a friend