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Customer Ratings & Reviews

$1,259.99

Customer reviews

Rating 4.4 out of 5 stars with 126 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.7 out of 5 stars

  • Dry Quality

    Rating 4.6 out of 5 stars

  • Cycle Options

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers appreciate the 24" Top Control Smart Built-In Tub Dishwasher for its quiet operation and excellent cleaning performance. Many find that the dishwasher can handle a significant amount of dishes and has a sleek design. However, some customers have expressed dissatisfaction with the third rack feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-126 of 126 reviews
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Love this washer!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is great. Quiet, and effective. I haven't been able to find a machine that actually dries my dishes until now

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    AndreaC

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super silence and leave dishes sparkling clean. I will recommend this dishwasher.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Leaking after less than 30 days

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water started to leak from bottom right corner. Had to schedule a service appointment with GE after fifth use; less than 30 days from purchase and installation. Don't expect any support from Best Buy if you bought Geek Squad plan. You are forced to go through GE for the first year. Plumber stated that the leak is likely a bad seal or damaged hinge on the bottom right corner where the door closes.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're glad you were able to get service scheduled for your washer unit and are confident our Bodewell Team will be able to help with the issue. If you need to get in touch with them regarding your service appointment they can be reached at the phone number here- 1-833-426-3393. GE_Appliances

  • Rated 5 out of 5 stars

    Rico Amaya is the best!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rico Amaya is the absolute best! He is a class act. He answered all my questions and assisted me with my purchase of a new Profile GE. If anyone is at a Best Buy in Jersey City, you need to to find him. I will only buy from him from now on!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    What a waste of money!!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t clean all that well - even after food is rinsed off. Further, 3.5 hours and not everything is dried.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We’d like to help with the issues you’re having with the cleaning and drying performance. We recommend ensuring the water temperature is at least 120°F and the filter is clean. We also suggest using a rinse agent. Additional information about what to try for issues with cleaning and drying is available on pages 22 and 23 of the manual; the manual can be viewed on Best Buy’s product page for the model when you go to the ‘Features’ section and scroll to the bottom. We can advise dishwashers may run for up to 2 hours or more under some conditions, especially if options such as Dry Boost are selected. If you aren’t able to solve the issues you’re having with troubleshooting and think the dishwasher isn’t working as designed, an appointment can be scheduled with one of our Bodewell service technicians when you call 1-833-4BODEWELL. A technician would be glad to examine the dishwasher for any issues. GE_Appliances

  • Pros mentioned:
    Noise level

    Rated 1 out of 5 stars

    Cafe. Dishwasher

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GE Cafe CDT828P2VS1 dishwasher. Purchased 6/2025. This replaced my old Cafe dishwasher. Its noticeably more flimsy than the last one. The only positive is that it is quiet. My biggest complaint is the drying function. GE, for some reason, has removed the drying, circulating fan on all their dishwashers. If you check on the specifications, under drying, it states that they use a fan assist. Totally misleading, Best Buy needs to fix this false information

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thanks for making us aware. We'll let our dealer partner know about this. -Vikki@GEAppliances GE_Appliances