Customer Ratings & Reviews
- Model:
- PFE28KBLTS
- SKU:
- 6078502
Rating by feature
- Storage Capacity
Rating 4.5 out of 5 stars
- Quality
Rating 3.9 out of 5 stars
- Design
Rating 4.3 out of 5 stars
Customers are saying
Customers recognize the 27.7 Cu. Ft. French Door Refrigerator with Hands-Free AutoFill for its ample storage space and amazing interior lighting. Many customers have expressed concerns with the ice maker's size and the refrigerator's noise level. Some customers have also noted that the refrigerator is not fingerprint resistant and have questions about its temperature control.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Storage spaceCons mentioned:Ice maker
Nice and Functional Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased the GE Profile PFE28KSKSS model and it really looks good, high marks for style and appearance. The water auto fill function and drop down tray are excellent new features. Lots of functional space. The model is quieter than lead to believe. The not good is the ice dispenser as it tends to spray crushed ice. The French Doors are not flush but no loss of refrigeration. Overall, we would recommend this product.
I would recommend this to a friend - Pros mentioned:Interior lighting, Overall performance
Great large fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great french door refrigerator for the family. We have a family of 5 and this fridge serves us well. The led lighting is a plus and who knew the auto fill water feature was a needed item. Very happy with our purchase and the black stainless steel looks great.
I would recommend this to a friend - Cons mentioned:Fingerprint resistance
Well-designed and great features
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the refrigerator - well-designed, holds lots of stuff, great configuration flexibility. My two watch-outs are: 1) the finish isn't super-resistent to fingerprints, which I was expecting bsaed on the description (it's better than traditional stainless stell but still shows them too easily IMO); and 2) when I open the freezer door, if I don't hold the fridge in place (i.e. push on the fridge handles), the entire refrigerator rolls out from the wall, which is I guess because it has a very strong seal. :-)
I would recommend this to a friend GE Profile
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's just a Refridgerator; nothing special here. Seems to be built well. Was recommended by my Best Buy Home Specialist and was a good choice for us. Other than having an outside door to access milk it is nice. Did think that the sliding freezer bin was a bit cheap and plastic. Almost an afterthought. So far, so good.
I would recommend this to a friend- Cons mentioned:Ice maker
Optional second I’ve asked not installed correctly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love the refrigerator but we bought the optional second ice maker from Best Buy with installation and 1st team didn’t know hot to install it, second team installed it but it’s not working, third team looked at it and said “we don’t know how to do this”, 4th team was again “ have no idea “. I have another appt with an agent now to diagnose it, so far it has been really frustrating. Each team claimed they would input what was going on so next time I would get the right people sent, but the appts just appear as complete like everything went all right with the appt. Not happy with Best Buy’s service as a total tech member.
I would recommend this to a friendBrand response from GE Answers
Posted .Oh no! This is never something we like to hear, and we can definitely understand how frustrating it would be to deal with issues with the icemaker installation. We would advise reaching out to Best Buy for any question on their installation services. Please know that we are also available via direct message on social media to answer any questions on installation or offer any additional assistance that you may need. We hope to help get this issue solved for you in any ways that we can! -Elliot@GEA
- Cons mentioned:Ice maker, Noise level
Refrigerator is working OK so far
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had it for about four months and so far so good. It is a little noisier than our old fridge just the humb of the system. Also the auto fill water dispenser does not work very well. It requires a specific size does cup or container so the sensors fill it to the top otherwise the sensors fill them halfway or less. I would suggest getting a fridge with one that allows you to choose how many ounces to pour
I would recommend this to a friend Ok
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok. The Black stainless steel shows no fingerprints at all that part is awesome. Delivery from Best Buy was not so great the delivery man wouldn’t put the shelves in or do anything to the refrigerator. Which is kind of crappy because you have to pay for it.
I would recommend this to a friendVery Disappointed - stopped after 5 months!!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this in the counter depth model for our former home and loved it. Purchased this full size 27.7 cf model and condenser died in 5 months. Not at all happy! Now waiting on a service technician that was a no show first time. Hoping he comes for 2nd appointment scheduled. Question is whether he will have the correct part or will have to wait for correct part. Can't believe this broke down already!!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello - we're incredibly sorry to hear that you had to experience this situation with your refrigerator not working as expected. We know this is not ideal, and we completely understand your frustration. -- We're confident that your service technician will be able to provide the best assistance and resolution possible for this concern. Please know we truly appreciate your patience during this process. -- You can always find us on social media if we can assist you with anything else. Take care. - Pablo@GEA
- Pros mentioned:Interior lighting
HHHarvey
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this refrigerator. Quiet, efficient, great capacity, well organized and wonderful interior lighting.
I would recommend this to a friend Refrigerator
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good, easy to use. Has good amount of room inside
I would recommend this to a friendSo far so good...
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our previous set of appliances we GE, so we decided to stick with the brand when getting our upgrades. At least 2 other brands offer products with the same features at a lower price point, but the reviews on GE are superior. So far I can't disagree with the good reviews. I think this fridge is full of slick features and a fresh take on how to store your items. It's so futuristic, that even 10 years from now it's not going to feel like ancient technology. Once I run into some servicing issues, I'll update this review to reflect the longevity of this fridge. Hopefully it will be a great investment.
I would recommend this to a friendRefrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this refrigerator because it’s a “Profile” model and matches our other Profile appliances.
I would recommend this to a friend- Cons mentioned:Noise level
hmmmm
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only have had for a couple days, but it has a fairly loud hummin noise...hoping that its just trying to get to proper temp.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello, thank you for your review. We are sincerely sorry that your refrigerator has made a loud humming noise. If this noise persists and seems irregular, then we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. -Chris@GEA
- Pros mentioned:Storage space
Anonymous
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the refrigerator. It’’s spacious and easy enough to keep clean. The ice maker is quieter than the one in my previous refrigerator. Fairly new to me but so far all is good.
I would recommend this to a friendBrand response from GE Answers
Posted .Greetings,
Thank you for taking the time to write about your refrigerator. We love hearing that it's incredibly spacious and it's easy to keep clean. You'll definitely continue to love using it as time passes. Thanks for allowing GE to be part of your home! Mike@GEA
- Pros mentioned:Interior lighting, Storage space
GE Profile
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spacious, good looking, well designed and works excellent.
I would recommend this to a friend - Pros mentioned:Interior lighting, Storage space
GE Profile
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks nice and has a lot of storage. The second ice maker is a plus
I would recommend this to a friendBrand response from GE Answers
Posted .Hey there - we appreciate you taking the time to write a review. We’re glad that you’re loving the second ice maker option in this model - always having extra ice on hand is such a great feature! Thanks again for becoming a part of our GE Family and we hope you continue to enjoy this great refrigerator for years to come. Have a wonderful day! Lauren@GEA
- Pros mentioned:Overall performance
Good experience so far.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator has worked well for the few weeks we have had it. So far so good.
I would recommend this to a friend GE Profile Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had to replace an older version of this refrigerator. We haven't been disappointed!
I would recommend this to a friend- Pros mentioned:Overall performance
Different fridge than ordered
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We looked at the stainless one in store and we liked it. Salesman asked if we wanted the stainless or black stainless, and we said the black stainless. He didn’t tell us it was a totally different fridge. We noticed as they were installing it. But so far it works good
I would recommend this to a friendBrand response from GE Answers
Posted .Hello-Thank you for your review. We are sorry to hear that your retailer didn't deliver the correct finish that you originally wanted for your refrigerator unit but glad that you are liking it so far. We hope you continue to enjoy it in your space and if we can assist with anything in the future, please let us know. Sincerely-Dianna@GEA
- Cons mentioned:Noise level
Noisy noisy noisy Fridge!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed. When the compressor comes in it is SUPER noisy. Sounds like something is loose and vibrates loud! I will be trying to get resolution via warranty coverage. I have had it 5 weeks!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We hate to hear that you're disappointed in the experience with your new fridge. The new high efficiency compressor on this unit may run faster and longer than your old refrigerator and you may hear a high-pitched hum or pulsating sound while it is operating. This is normal. Also, keep in mind that hard surfaces such as ceramic tile, vinyl or hardwood floors, walls and kitchen cabinets may make these operating sounds more noticeable. If you still believe the noises are abnormal, we recommend scheduling a service appointment for one of our qualified technicians to assess your unit. You can schedule an appointment by calling us at: 1-800-432-2737.