Customer Ratings & Reviews
- Model:
- PFE28KMKES
- |
- SKU:
- 5074437
Customer reviews
Rating 4.1 out of 5 stars with 154 reviews
(154 customer reviews)Rating by feature
- Storage Capacity4.5
Rating 4.5 out of 5 stars
- Quality3.9
Rating 3.9 out of 5 stars
- Design4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers find value in the ample storage space, excellent interior lighting, and good overall performance, with the AutoFill feature also being appreciated. However, customers frequently mention issues with the ice maker's capacity and the refrigerator's noise level, and some also question its temperature control and fingerprint resistance.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Incorrect model
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator was ordered in error — I wanted a “black stainless” but the model, and this picture was shown on the same page as the model refrigerator (regular stainless) as the one I ordered — but it’s a completely different model. I didn’t realize that until after the service consultant had placed the order — I just called back and ordered the model I really wanted but had to get it in “regular stainless” — this was a “website” error.
This review is from GE Profile - 27.7 Cu. Ft. French Door Refrigerator with Hands-Free AutoFill - Black Stainless Steel
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We regret any confusion over the finish of the model. Model PFE28KBLTS does have a black stainless finish. If you need to reach out to Best Buy's Customer Service regarding your order, they are available at 1 (888) 237-8289. You're also welcome to reach out to us with a private message over our GE Appliances social media (such as Facebook or Instagram) with a copy of your review and any links where you noticed incorrect information; we'd be happy to look into this further.
Rated 1 out of 5 stars
Best buy is a scam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke within the first two weeks and they will not replace it because its past their 15 day return policy. Done with best buy
This review is from GE Profile - 27.7 Cu. Ft. French Door Refrigerator with Hands-Free AutoFill - Black Stainless Steel
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there - thanks for taking the time to write a review. To best address your concern, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. They can either address your concern or direct you to your local store for further assistance. Take care. Lauren@GEAppliances
- Pros mentioned:Storage space
Rated 4 out of 5 stars
nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.its a really nice fridge, roomy and really like the turbo cool option
This review is from GE - Profile Series 27.8 Cu. Ft. French Door Refrigerator
I would recommend this to a friend - Pros mentioned:Storage space
Rated 5 out of 5 stars
Everything I wanted (plus it's musical!)
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very cool fridge. Great space usage, great sections, great versatility. Water/ice feature is musical. There's fancy colored lights for the meat/cheese/deli drawer (also a cool gimmick). Overall, I'm in love.
I would recommend this to a friend - Pros mentioned:Storage space
Rated 5 out of 5 stars
Love my new refrigerator
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new Profile refrigerator. Has great space and the extra ice maker in the freezer is a great additional option! I would definitely recommend this to anyone!!!!
This review is from GE - Profile Series 27.8 Cu. Ft. French Door Refrigerator
I would recommend this to a friend Rated 1 out of 5 stars
Avoid appliance purchase at best buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Junk don't buy appliances from best buy. I bought this fridge having issues and getting the run around from Best Buy.
This review is from GE Profile - 27.7 Cu. Ft. French Door Refrigerator with Hands-Free AutoFill - Black Stainless Steel
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're sorry to hear you're having an issue with your refrigerator, and we'd like to help. If Best Buy is unable to assist you, for whatever reason, please reach out to our Bodewell service team by calling 833-426-3393 (Monday – Friday: 8 a.m. – 8 p.m. ET; Saturday – Sunday: Closed) to schedule a service appointment. We're confident one of our skilled technicians will be able to assist you further. - Julia@GEAppliances
- Cons mentioned:Noise level
Rated 3 out of 5 stars
Decent for the price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator is a bit noisy and not much room in the freezer. Ice maker works wells and constantly produces ice. Nothing fancy but does the job intended.
This review is from GE - Profile Series 27.8 Cu. Ft. French Door Refrigerator
No, I would not recommend this to a friend Rated 5 out of 5 stars
sleek, works great, well thought design
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had this fridge for about a month. Looks great works great love the auto fill feature.
This review is from GE - Profile Series 27.8 Cu. Ft. French Door Refrigerator
I would recommend this to a friendRated 5 out of 5 stars
My refrigerator
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My old refrigerator is only 3 years old but I needed a bigger one , so I bought this one and put the other one in the garage , great price
I would recommend this to a friend- Pros mentioned:Storage space
Rated 5 out of 5 stars
Very nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge fit perfectly into the cutout. It is a very good size to store an abundance of groceries
This review is from GE - Profile Series 27.8 Cu. Ft. French Door Refrigerator
I would recommend this to a friend Rated 5 out of 5 stars
All around greatness
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.GE really got this design right. Space is smart...the autofill is genius...all this at a competitive price and fits our needs perfect without any gimmicks
I would recommend this to a friendRated 5 out of 5 stars
Ge is the way to go
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.so far so good! No complaints here, actually holds me then what I thought.
This review is from GE - Profile Series 27.8 Cu. Ft. French Door Refrigerator
I would recommend this to a friend- Cons mentioned:Noise level
Rated 1 out of 5 stars
Loud noise
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is very loud and I am disappointed in the product. The fan noise is so loud that it will wake me in the night. The GE service man came out to check the equipment and told me this unit has lots of complaints for the same thing. I would not have purchased this unit if I knew it was this loud and I would not recommend this unit to anyone.
This review is from GE - Profile Series 27.8 Cu. Ft. French Door Refrigerator
No, I would not recommend this to a friend Rated 5 out of 5 stars
Lots and lots of room
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Be sure to add optional ice-maker, it makes lots of ice if needed
This review is from GE - Profile Series 27.8 Cu. Ft. French Door Refrigerator
I would recommend this to a friend- Pros mentioned:Storage space
Rated 5 out of 5 stars
Great Refrigerator and Freezer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my refrigerator and freezer. The design is perfect with the French door concept. It has plenty of storage.
I would recommend this to a friend - Pros mentioned:Storage space
Rated 5 out of 5 stars
Great refrigerator
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful refrigerator. Plenty of room in both refrigerator and freezer. Love the built in water filter.
This review is from GE - Profile Series 27.8 Cu. Ft. French Door Refrigerator
I would recommend this to a friend - Pros mentioned:Storage space
Rated 5 out of 5 stars
Great refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator large and bright doors open both sides always plenty of ice great drink area too with crushed ice
I would recommend this to a friend Rated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge so far, love the LED lighting and brushed finishes inside
This review is from GE - Profile Series 27.8 Cu. Ft. French Door Refrigerator
I would recommend this to a friend- Pros mentioned:Interior lighting
Rated 5 out of 5 stars
What we wanted the GE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The GE PROFILE SERIES REFRIGERATORS meet the beauty and efficiency that we wanted and Best Buy has them
This review is from GE - Profile Series 27.8 Cu. Ft. French Door Refrigerator
I would recommend this to a friend - Pros mentioned:Interior lighting
Rated 5 out of 5 stars
Nice Refgerator
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great refrigerator and roomy, the lighting is wonderful.
This review is from GE - Profile Series 27.8 Cu. Ft. French Door Refrigerator
I would recommend this to a friend

















