Customer Ratings & Reviews
- Model:
- PVD28BYNFS
- SKU:
- 6368988
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers value the 27.9 Cu. Ft. 4-Door French Door Smart Refrigerator's door design, overall performance, and capacity, with many appreciating the elegant LED lighting and quiet operation. The size and water dispenser are also well-received, along with the separate temperature control. However, some customers have expressed concerns about the freezer performance.
This summary was generated by AI based on customer reviews.
Nice fridge!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Fast install. Small dent on the door that I can't reach anyone to repair. Same door also has trouble closing. Waiting for bestbuy to resolve issues.
I would recommend this to a friend2 deliveries and still not a working fridge!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'd give this zero if I could! We had one delivered four days ago and when I got home (my husband was there to receive it), there was a small dent by the logo in the top right. However the largest problems are that when they peeled off that plastic protective coating, there was a grainy texture on the right door that would not come off no matter what we cleaned it with! The auto water dispenser constantly overfilles, and the easy-close door on the right (the ones that hold the veggies/fruits) does not close like it's supposed to. Soooo, we didn't even get a chance to look at the problems the other one had (other than the bumpy texture of the door), because the right door in door did not close properly. We have to lift it up and slam it shut to make it work. We're two weeks with having no food of any substance in the house because we don't have a working refrigerator. 20 years ago I said I'd never buy another GE appliance because of how unreliable they were, but at least 20 years ago we got a few years out of them! I knew we shouldn't have bought another, against my better judgement! GE and Best Buy get one more shot, but I can guarantee that I'm going to be asking for a discount. This will be the third day we're having to take off of work!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .This is not the ownership experience we want for you and truly apologize that you've had this experience. We will work hard to earn your trust in the future.
Horrible fridge
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have gone 2 weeks without a fridge now. The first fridge delivered DID NOT COOL DOWN AT ALL. Waited 3 days got the second one delivered that one had a HUGE dent right on the front. Third one got delivered and installed and the insulation for the ice maker door was all messed up. Fourth one had the most problems. It took over 15 phone calls and messaging someone on bestbuys facebook to get things sorted out. DO NOT BUY THIS FRIDGE!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there - We're disappointed to hear about your experience. We would like to gather some additional information from you. Please reach out to us on one of our social media platforms, like Facebook, via direct message. In your message, please include your model and serial numbers, a copy of this review, and any service confirmation numbers you may have. We apologize for all the inconvenience caused. We look forward to speaking with you soon. Julia@GEAppliances
Ok
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is ok but it had a new dent good size at the bottom which was not there when I paid in store and the water filter was missing too
I would recommend this to a friendBrand response from GE Answers
Posted .Hello there,
Thank you so much for taking some time to review your refrigerator. Our deepest apologies to hear that it arrived dented and you were missing a water filter. We can absolutely understand how upsetting this must be. Please be sure to contact Best Buy about the refrigerator dent and missing water filter. If there's anything else you need, be sure to let us know. Take care. Mike@GEA
Refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator has a dent on the 3rd draw. Can’t get anyone on the phone
No, I would not recommend this to a friend