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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 1095 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers value the 27.9 Cu. Ft. 4-Door French Door Smart Refrigerator's door design, overall performance, and capacity, with many appreciating the elegant LED lighting and quiet operation. The size and water dispenser are also well-received, along with the separate temperature control. However, some customers have expressed concerns about the freezer performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-4 of 4 reviews
  • Rated 4 out of 5 stars

    Great service good product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience with the store employee however I purchased an open box fridge due to needing one same day. The fridge was more than likely returned due to a noise coming from the back. I’ll end up contacting GE and having them come look at it. Doesn’t take away from the employee or their service… just wish the store had done a better job checking the fridge once it was returned before reselling it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator lots of storage. A little noisy.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there,

      We're pleased to hear that you like your refrigerator! Our apologies for the noise made and we can understand how annoying that can be. We do hope you're able to try out all the incredible features available. Let us know if you need anything. Best! Mike@GEA GE_Appliances

  • Rated 3 out of 5 stars

    Disappointed but hoping to resolve with tech help

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Making weird noises- the door is creaking really loudly and we are still waiting for a tech to come out and inspect. I love the fridge itself- just need a good one that doesn’t do this. For 3k, it shouldn’t.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- We appreciate you sending your review. We are happy to hear you love your refrigerator and hope that the issue has since been resolved. We are confident our technicians will do a great job to ensure your unit is working properly as it should. If there is anything we can help with though please dont hesitate to reach out and let us know. All the best! Dianna@GEA GE_Appliances

  • Rated 1 out of 5 stars

    Don’t waste your money!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The loudest fridge I have ever encountered! We have had three now and are wanting this one exchanged. They are so loud or come damaged right out of the box.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We understand unexpected noise may be concerning, especially as you’ve had multiple units and have also had trouble with damage. If you need to reach out to Best Buy about this situation, their customer service can be reached 1 (888) 237-8289. We do expect that newer refrigerators may sound a bit different than older models, because of newer technology and additional features. More information about what sounds the refrigerator may make is available on page 38 of the manual, which can be viewed on our GE Appliances website when you look up the model number and go to the product page. If there’s an issue with the functioning, please send us a private message over our GE Appliances social media (such as Facebook or Instagram) with a copy of this review and your contact information. We’d be glad to review further, if necessary. GE_Appliances