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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 1095 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers value the 27.9 Cu. Ft. 4-Door French Door Smart Refrigerator's door design, overall performance, and capacity, with many appreciating the elegant LED lighting and quiet operation. The size and water dispenser are also well-received, along with the separate temperature control. However, some customers have expressed concerns about the freezer performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,095 reviews
  • Rated 4 out of 5 stars

    Love the back lighting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a nice, spacious refrigerator, we can actually find things now, particularly with the great lighting. I have two gripes though… 1. I can’t fit tall bottles in the door, 2. Unless you hold your glass right under the ice maker, ice chips spray everywhere. All in all I would recommend, as its shortcomings are minor.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great quality refrigerator for price.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an LG before, which broke down 3 times within 5 years. The GE Profile is much better in quality and has very convenient features. The refrigerator is very quiet and seems to be made out of quality materials.

    I would recommend this to a friend
  • Pros mentioned:
    Lighting

    Rated 5 out of 5 stars

    Great so far

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge was purchased on "super sale" so it made for an extremely great value. The stainless steel looks great and does have "some" finger print resistance. However, the stainless steel is VERY thin. When the delivery guys ever so slightly bump the corner of the counter top put a slight ding on the door. It was in a very innocuous spot so we didn't have them replace it. Lighting inside is awesome. The door in a door feature is ok, not really sure if it really helps keep the cool air inside. Ice cubes are on the smaller side and the housing for the ice cubes is not that large. I feel its necessary for my son to bring extra ice from his house should we want to serve up margaritas. But its more than enough for day to day usage.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Lighting

    Rated 5 out of 5 stars

    We love this refrigerator!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this refrigerator for about a month and a half. So far, we love it. It has a lot of refrigerator space as well as the refrigerator drawer. The freezer is also quite roomy. We use a lot of ice, and it has seemed to make it quite rapidly. We haven't run out at all. I also love that the interior is so well lit. It makes it easy to see everything we have in it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Freezer performance

    Rated 4 out of 5 stars

    Jordan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fridge and customer service has been great. However, I've had the fridge for 45 days and there has been some damage to the freezer. They are fixing it, and everyone has been very friendly, but still annoying to deal with. Love how much space there is inside the fridge, and the middle drawer has been great for parties.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    GE Profile Refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love this refrigerator! The quality, the style, the storage capacity and the back lights are all highlights- just a great overall product.

    I would recommend this to a friend
  • Pros mentioned:
    Door design, Lighting

    Rated 5 out of 5 stars

    Beautifully Classy Frig!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator! The back is lit up inside which makes its very nice. LOVE the quick door feature to maybe just grab coffee creamer or juice without opening the whole half door. GE was important to me rather than samsung or LG since i hear that when those brands break, a lot of repair place will not even work on those brands. I also love the 2nd refrigerator drawer for drinks, wine, platters, etc!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Lighting

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An ideal fridge! Great lighting, spacious, convenient drawer, loving the autofill feature! Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Door design, Noise level

    Rated 5 out of 5 stars

    Ge refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are incredible happy with the performance of this refrigerator. It works beautifully, silence, air flow is throughout every angle, and for the most it looks gorgeous in my kitchen. I will highly recommend this general electric fridge

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Like the performance and Good Installation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Capabilities and the storage capacity. Like the Hands-Free Auto Fill.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer performance

    Rated 2 out of 5 stars

    Loved it when it worked.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this fridge, when it worked. I’m on my second one and it just went out. The first one stopped cooling and had temp issues within a year and a half. Best Buy Total Tech geek squad was great sending out service techs but in the end they replaced it with a new one (went with the same fridge) Almost the same timeframe the freezer stopped working on the second one. Again thanks goodness for Best Buy Total Tech geek squad, they sent techs out and had them come multiple times but to no avail and many parts it is still not freezing. They are replacing it agin but we will go with something else.It is a shame, because this is the one we really wanted out of all of them.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We are sorry to hear that your refrigerator isn't working as expected due to cooling issues. We're glad to hear the matter is being resolved by Best Buy and they are working on a replacement. Please let us know if there is anything else we can assist with. GE_Appliances

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ge is the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super nice looking and works good no complaints. Can’t go wrong with GE

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Lighting

    Rated 5 out of 5 stars

    Nice Big Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very big and very nice refrigerator. The back wall light and adjustable shelves are the best. Replaced a big GE refrigerator from 2007 and this one is 1 to 2 inches deeper. Ice storage is not much but plenty for 2 to 3 people; don’t expect to fill up a cooler.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great features, looks at a great price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good features and looks and features. Great lighting in the interior. Love drawer feature with adjustable temperature. Could improve on the touch sensitivity of the user interface. Left door racks too narrow.

    I would recommend this to a friend
  • Pros mentioned:
    Door design

    Rated 5 out of 5 stars

    Excellent inside storage design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well thought out design. Easy access door is something I didn't think I needed, but really like. The middle drawer is brilliant. More space for those smaller more popular items...yogurts, individual pouch items, oranges, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Pleased with Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love, love my new refrigerator. Spacious, quiet, and aesthetically pleasing to the eye. Small problem with the door in door feature but scheduled to have it fixed, so not worried about that in the least.

    I would recommend this to a friend
  • Pros mentioned:
    Door design

    Rated 5 out of 5 stars

    Excellent Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a refrigerator so I'm going to be as direct as possible. Great style but if you been looking at this particular fridge im sure you know. Incredible space! I mean I replaced my old Samsung with this and that fridge always ran out of space, but you wont have that issue with this at all! You sacrifice door space but your shelving space increases dramatically! The mini fridge as I call it works wonders just be mindful of the settings I had it set to meats by accident and the wife put eggs in there and they did freeze, so the cooling power is excellent! If you set it to beverage or wine it can easily keep some of your cooler items such as cheese, eggs, butter, etc nice and fresh. The soft closing drawers are amazing because I have kids... need I say more. Some tips keep your door alarm on because you might think you closed the fridge properly but I noticed that it didn't and the alarm kicks in to remind me to check the fridge or freezer. The auto sensing feature is cool but I dont use it often. Its pretty accurate in that feature as well. Haven't used the wifi feature because its just a fridge didn't feel it was necessary. Great freezer space and very deep, way bigger than my Samsung. Overall great fridge, very sleek design. Just EXPENSIVE! But if you looking at this one I guess the price doesn't really matter huh.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Lighting

    Rated 4 out of 5 stars

    Very Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like it a lot. The drawers are smooth, the lighting is perfect. More than enough storage in the doors. Ice maker has worked flawlessly so far, and the auto-fill feature for water bottles is great.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello - It's great to hear that you all really like your new Profile fridge, and are enjoying all of the wonderful features that it offers! We're confident your family will continue to enjoy your fridge for many years to come. Kind regards. -Don@GEA GE_Appliances

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GE is better than my old Samsung

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the auto fill feature for water, in the overall fridge just feels nice

    I would recommend this to a friend
  • Pros mentioned:
    Door design, Lighting

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. This fridge seems really spacious even though it is only .9 cubic feet bigger than my last one. Love the lighted back wall and the drawer. We keep sodas in the middle (in the bin) of the drawer. Deli meat and cheese on the left and meat on the right. The easy access door works great, I have plenty of space for juice, milk, almond milk, creamer and more. Love it so far

    I would recommend this to a friend