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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 1044 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers value the spaciousness, with many mentioning the ample space and lighting. The door-in-door feature is also well-received, with customers appreciating the convenience of accessing frequently used items. However, there are concerns about the ice maker, with some customers reporting issues such as it being too small or leaking. Additionally, a few customers have mentioned receiving dented units.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 1,044 reviews
  • Pros mentioned:
    Door design

    Rated 5 out of 5 stars

    Jupiter, Florida

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new GE Profile frig is beautiful, efficient & practical. Never thought I would link those 3 adjectives with a kitchen appliance!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Door handle fell off after 1 month. #GEQuality?!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just wrote this review but didn't get confirmation it took, so am re-writing, The door handle just fell off of my one-month-old $3200 GE Profile fridge. NOT HAPPY. I haven't purchased a GE product since the '80s and their infamous refrigerator condenser problem... and I worked at GE at the time. We otherwise love the fridge but now I'm worried this is the first of many quality problems to come!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Door design, Overall performance

    Rated 5 out of 5 stars

    GE Profile Products

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Profile appliances are excellent. The refrigerator is well designed and the auto fill feature in the door is nice. Great product. No issues yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this Refrigerator has been exceptional. It is cery large. We did not get a manual so we are bot sure how to get to the ice tub itself. On previous Refrigerators we have had to search for the hidden water filter, not his one.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We’re thrilled to hear you’re happy with your refrigerator and its size. We know adjusting to a new appliance can be a process, and we do have a manual available for your refrigerator; you can view that on our GE Appliances website when you look up the model number and go to the product page. Accessing the ice bucket (on the inside of the left door) is discussed on page 19. We hope this is helpful, and you’re more than welcome to reach out with a private message over our social media (such as Facebook or Instagram) if you have any other concerns. GE_Appliances

  • Pros mentioned:
    Lighting

    Rated 2 out of 5 stars

    Beautiful but broken

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beautiful refrigerator. Spacious, shiny, and brightly lit. However, it doesn’t work. Less than 2 months after purchasing it won’t hold correct temperature. Service is coming tomorrow to check it out (which took weeks to book). The freezer is currently set at 4 degrees and reading 65 on the thermometer. The fridge has held at about 50-52 but is set at 42. I’m just glad I have a freezer chest and 2 year old fridge that run perfectly in my garage.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi - We are deeply sorry to hear about the issues you've had with your Profile refrigerator and apologize for your inconvenience and disappointment. We are glad you have service scheduled to check the unit and are confident they will be able to help. If you have any additional concerns or questions, please reach out to us on social media. Kind regards - Vikki@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Nice refrigerator.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we love it, but it is really heavy to carry in the house. Best Buy messed up my delivery and I had to pick it and install it myself, even though I paid for delivery and setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new refrigerator. Has everything we wanted. Plus an added feature we were unaware of. It has an Auto Sensing water dispenser on the door. I can push a button walk away and the container is filled perfectly. Love it. Also has great door in door storage with the ability to open without having to go into the entire fridge. Beautiful. More spacious inside than anticipated.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey, there! Thanks for giving us your feedback. We are so happy to hear that you are satisfied with your refrigerator! If you ever need anything in the future, please feel free to reach back out. Welcome to the GEA family! -HannahGEA GE_Appliances

  • Pros mentioned:
    Lighting, Noise level

    Rated 5 out of 5 stars

    Beautiful fridge!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the huge open space and great lighting, very quiet

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Welcome to the GE Appliances family! We’re thrilled to hear you love your new fridge. Have a great day! -Gina@GEA GE_Appliances

  • Rated 5 out of 5 stars

    GE 4 Door Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator. This refrigerator was recommended to me by others who love it. I bought a GE product because repair/ replacement parts are readily available if needed. My only issue was the alarm which kept going off until I realized I had too much weight in door. It has a lot of storage and I really like 4th drawer for beverages.

    I would recommend this to a friend
  • Pros mentioned:
    Door design, Lighting

    Rated 5 out of 5 stars

    GE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge GE maked great products like the way its set up and the lighting inside

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey there,

      Thanks so much for taking some time to review your refrigerator. We're quite happy hearing that you love this unit and its amazing lighting. This is a great product to have in any home. Make sure you try out the smart features. Have a swell day! Mike@GEA GE_Appliances

  • Rated 4 out of 5 stars

    New Refrig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrig. Best Buy delivery is excellent. Refrig has nice features

    I would recommend this to a friend
  • Pros mentioned:
    Door design

    Rated 5 out of 5 stars

    Great refrigerator!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had this refrigerator for 10 days now, and so far, we love it! It’s spacious. I love the convertible middle drawer. It has a special area for cans. I also love the way that the freezer is configured. It’s easy to open and close and find things, which was a challenge with our old bottom freezer. Finally, the water and ice maker on the door is so convenient. It even tells you how many ounces of water you’re getting. Definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Door design

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new fridge!!! I love that you can open the right door for a quick grab without opening the entire door

    I would recommend this to a friend
  • Pros mentioned:
    Door design, Noise level

    Rated 5 out of 5 stars

    A fridge to love.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really liking this fridge. Love the doors, and the middle drawer. Very quiet too.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there, and thanks for leaving a review. We're so glad to hear you like the refrigerator, its doors and middle drawer, and its quiet operation! We always want to provide a great product for our consumers, and our team will be informed of your positive feedback. We're confident you'll be able to enjoy this refrigerator for years to come, and we're wishing you all the best! -Sarah@GEA GE_Appliances

  • Pros mentioned:
    Door design

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The one is best purchase I did this freighter is great for big family and Beautiful

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey there - thanks for taking the time to share your review on this beautiful GE Profile Smart Refrigerator. We’re glad you’re loving the space and beautiful look of this model for your big family and want to welcome you all to our GE Family! Take care. Lauren@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Great Find

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new fridge and this top-of-the-line beauty was on sale. Has great features and I love the through-the-door water and ice complete with autofill. The only minor issue is that the motor seems to be quite loud and is always running

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has features that I really didn't think I was interested in. After using it in our kitchen for a month now, it's hard to think of NOT having these features! The auto fill is great and has only once filled a glass to overflowing. The food drawer has stopped us from opening the main compartment a lot. Overall a great addition to our kitchen

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed but hoping to resolve with tech help

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Making weird noises- the door is creaking really loudly and we are still waiting for a tech to come out and inspect. I love the fridge itself- just need a good one that doesn’t do this. For 3k, it shouldn’t.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- We appreciate you sending your review. We are happy to hear you love your refrigerator and hope that the issue has since been resolved. We are confident our technicians will do a great job to ensure your unit is working properly as it should. If there is anything we can help with though please dont hesitate to reach out and let us know. All the best! Dianna@GEA GE_Appliances

  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Had to settle

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t get a fridge without a dent in it Best Buy delivered 3 of them. Plus repaired one and even the repaired part sent had a dent. Ultimately gave up and keep the last one delivered. I don’t fault Best Buy as I watched them open the boxes off the delivery truck. This is a GE issue. Like the fridge otherwise. Time will tell if it’s lasts.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      To best address your concern, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. They can either answer your concern or direct you to your local store for further assistance. GE_Appliances

  • Rated 5 out of 5 stars

    Customer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grey, Service started from the moment we enter the building until we left the choices we’re abundant. Thank you best buy .

    I would recommend this to a friend