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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 1095 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers value the 27.9 Cu. Ft. 4-Door French Door Smart Refrigerator's door design, overall performance, and capacity, with many appreciating the elegant LED lighting and quiet operation. The size and water dispenser are also well-received, along with the separate temperature control. However, some customers have expressed concerns about the freezer performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 1,095 reviews
  • Rated 3 out of 5 stars

    Disappointed but hoping to resolve with tech help

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Making weird noises- the door is creaking really loudly and we are still waiting for a tech to come out and inspect. I love the fridge itself- just need a good one that doesn’t do this. For 3k, it shouldn’t.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- We appreciate you sending your review. We are happy to hear you love your refrigerator and hope that the issue has since been resolved. We are confident our technicians will do a great job to ensure your unit is working properly as it should. If there is anything we can help with though please dont hesitate to reach out and let us know. All the best! Dianna@GEA GE_Appliances

  • Cons mentioned:
    Freezer performance

    Rated 3 out of 5 stars

    Good fridge, slow ice maker.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the fridge now for a few months. It is a great fridge, lots of room and options for storage, but the reason for the 3 star review is because the ice maker is extremely slow and the cubes don't seem to form fully.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      There are various factors that influence the speed at which an icemaker produces ice. If all the ice was used, it may take a little time to replenish the supply. However, if your icemaker is producing ice too slowly, the problem is likely caused by one of the following; a clogged water filter, freezer temperature too warm, low food load, or a restriction in the water line. For full details and troubleshooting tips, see the article titled “Refrigerator - Slow Ice Production” on our GE Appliances website. If those tips don’t help, we recommend scheduling service online by visiting the GE Appliances website or by calling 833-4BODEWELL (833-426-3393) M-F 8AM-8PM ET, Sat-Sun: Closed. Lauren@GEAppliances GE_Appliances

  • Pros mentioned:
    Door design

    Rated 4 out of 5 stars

    Great refrigerator!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this refrigerator. I’ve got to get used to the bottom drawer freezer. I love the “no fingerprint” stainless! The refrigerator drawer and the door-in-door is proving to be very useful. The ice-maker makes nice sized cubes ( bigger then my last one.) All in all it’s a beautiful refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Lighting

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful refrigerator. Love the backlight and very spacious.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for taking the time to leave your feedback. So happy to hear that you are satisfied with your new refrigerator and its working great for you! We love passing this type of feedback along to our design team and engineers as it helps motivate and let us know we are on the right track to providing great products for our customers. If you need anything else in the future, please let us know. Take care! Dianna@GEA GE_Appliances

  • Pros mentioned:
    Door design, Lighting

    Rated 5 out of 5 stars

    GE Profile Fridge

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the brightness inside to see what is in the fridge, and the 4 door french door is nice. I really do like the fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plenty of space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator fills all the needs. Plenty of space in all areas. It takes about 18-24 hours for the ice maker to start making ice, but it’s been working like a champ after the first dump. The middle drawer is perfect for keeping your favorite beverages cool and ready to drink.

    I would recommend this to a friend
  • Pros mentioned:
    Door design

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic fridge! Turned the middle drawer into our drink drawer which frees up even more room in the fridge. Love the autofill feature.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    (wanted) working refrigerator!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like everything about this refrigerator, the size, look and functionality. But the story doesn’t end there. The first unit we purchased was a floor model and the price was reduced. It seems it was crushed at the warehouse or during transport and was not repairable. The store offered to replace it,” at the extra cost of a new one”. So we paid the full price. The fridge was delivered and we loved it. Right up to when it just stoped running. Just my luck my $4,000 dollar unit died after three weeks. We are now waiting for the repairs,

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We hate to hear that your unit dies, and you are in need of repairs after such a short time. We apologize for the inconvenience, and we do encourage you to continue to work to get things fixed. Once things are repaired, we're confident that you will love your unit. Let us know if we can be of additional assistance by private messaging us on social media. All the best.- Kianna@GEA GE_Appliances

  • Pros mentioned:
    Door design

    Rated 5 out of 5 stars

    Jupiter, Florida

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new GE Profile frig is beautiful, efficient & practical. Never thought I would link those 3 adjectives with a kitchen appliance!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall a good buy for the features and price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased GE Profile Refrigerator at Best Buy. In use for over a month now. Best Buy matched to a competitor’s lower price and was the lowest at the time. Refrigerator is built well, voluminous and with great features. Overall a good buy for the features and price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Price and service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and features Item has good storage space, performance and price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ice/water dispenser needs more design work

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First unit delivered did not cool and we had to throw some food away. The replacement took a week to be delivered and it appears to be working. The ice delivery is not well designed - the chute is way too large for the size of the ice cubes. You have to hold your cup up to where it touches the chute which could be unsanitary if we don't clean well or the cup rim isn't clean. You then have to awkwardly push the panel behind the cup to dispense ice since pushing the cup against the panel will move the cup opening back from the chute. Even then ice pieces still somehow scatter all over because there will always be a gap between the chute and the top of the cup. The autofill is a good idea, but is hit-and-miss. Sometimes we get a full glass, others it stops halfway (even with the same glass). There is a little "song" that sometimes plays to indicate the autofill is done, but that doesn't always work, either. We also miss the "precise fill" option from our previous Profile refrigerator where we could choose the amount to be dispensed in cups or oz.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Door design

    Rated 5 out of 5 stars

    New Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GE Profile Refrigerator is a beautiful design and has a large interior.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Door design

    Rated 5 out of 5 stars

    My new fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new fridge, I love the three door and the space to organize the foods

    I would recommend this to a friend
  • Pros mentioned:
    Lighting

    Rated 3 out of 5 stars

    The GE Profile Swings for the Fences but Misses

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 12 year old LG fridge dies. After visiting a few stores and reading a few reviews, we landed on the GE Profile™ 27.9 Cu. Ft. Smart Fingerprint Resistant 4-Door French-Door Refrigerator with Door In Door. It's now been a month or two of using it and I can say I don't like it as much as I liked the LG. It's nearly 3cuft smaller, the freezer door isn't smooth to shut, and the "door in a door" isn't nearly as useful as i thought it would be. The middle drawer has a divider that is absolutely useless and clunky. On the plus side, I do like the lighted back panel at the back of the fridge. And the freezer compartment is laid out well.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're happy to hear that you like some of the features, but we understand that there are some things that you would change. Your comments are greatly appreciated as we are always looking to make things better. With continued use, we are confident that you will love your refrigerator as much as your old one. Let us know if we can help in the future. All the best.- Kianna@GEA GE_Appliances

  • Pros mentioned:
    Door design

    Rated 4 out of 5 stars

    Love the 4 door

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love our new GE 4 door refrigerator! The small drawer to keep meat and cheeses in is so smart! One issue has been that the door to open the bulk ice container had frozen shut, it needs to be pulled open by the seal, as there is condensation freezing it closed. Not sure how to change that issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my refrigerator has led lighting best cooling system, space , ice maker cool water

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge, delivered promptly and professionally.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    EXCELLENT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best appliance in my house!!! Quiet, very roomy and only appliance that both me and my husband said we LOVE!!

    I would recommend this to a friend
  • Pros mentioned:
    Door design

    Rated 5 out of 5 stars

    new fridge

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like the design and the middle drawer especially

    I would recommend this to a friend