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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 1095 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers value the 27.9 Cu. Ft. 4-Door French Door Smart Refrigerator's door design, overall performance, and capacity, with many appreciating the elegant LED lighting and quiet operation. The size and water dispenser are also well-received, along with the separate temperature control. However, some customers have expressed concerns about the freezer performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 1,095 reviews
  • Pros mentioned:
    Lighting

    Rated 5 out of 5 stars

    Love the honeycomb

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the size and honeycomb led light in the back

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Real Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits good. Looks good. Works good. Sounds good. Seems solid.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer performance

    Rated 4 out of 5 stars

    New Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely better than the samsung, still lacking on having a good ice maker.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Lighting

    Rated 5 out of 5 stars

    Big Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ll lit. Very roomy. So far the ice maker and water work well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Refrigerator but Poor Delivery by Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GE Profile Refrigerator is expensive, but worth every worth it. It has everything I was looking for and east to use. I am disappointed in Best Buy delivery. My EXPENSIVE refrigerator came with a dent, I called the Best Buy where I bought it, and complained, but no one has responded.

    I would recommend this to a friend
  • Pros mentioned:
    Door design

    Rated 5 out of 5 stars

    great buy for busy kitchen

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new refrigerator especially the lightweight door in door feature that I honestly did not fully appreciate until we got this in the kitchen abd started using it. Also live the middle drawer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Black Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Color.Love Size, Love Style,,........,.....

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Lighting

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s big, the lighting is great. Ice maker works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Find

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new fridge and this top-of-the-line beauty was on sale. Has great features and I love the through-the-door water and ice complete with autofill. The only minor issue is that the motor seems to be quite loud and is always running

    I would recommend this to a friend
  • Pros mentioned:
    Lighting

    Rated 5 out of 5 stars

    Fabulous refrigerator.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fabulous features ( lighting, auto fill, swing out shelf in the door in door feature, organization of shelves and freezer compartments). Every part of this refrigerator was plastic wrapped. Much care was given to this appliance for shipping. Wonderful refrigerator.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator wish the ice dispensed faster

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge. Very well organized and the ice dispenser really puts out ice. We had a Samsung (awful) that had to be relegated to the garage as a beverage fridge (sooo many issues) GE Profile is spacious, shelves are well organized and the freezer space is great

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- We appreciate you taking the time to send us your feedback and being a valued GEA customer! Makes us so happy to hear that our customers are pleased with our units and like you, are loving the space it provides. We hope it continues to impress you and your family for a very long time. We are here though if there is anything else we can assist with. Sincerely- Dianna@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Nice refrigerator.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we love it, but it is really heavy to carry in the house. Best Buy messed up my delivery and I had to pick it and install it myself, even though I paid for delivery and setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s not a Samsung!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GE Profile series has never let me down. Had concerns about icemaker due to other reviews, but have had no issues thus far. The refrigerator has plenty of space and the convertible drawer gives extra space for either the refrigerator side or freezer side depending on what is needed. Overall, happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Door design

    Rated 5 out of 5 stars

    I bought 2!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great refrigerator. Perfect use of space saving doors. Love the milk operation door. Even better is the snack drawer with the drink holder. Like it so much I bought 2.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for sharing! We love that you were impressed with your unit that you decided you needed two! This really is a great unit with many features and lots of space for all your different food items. GE_Appliances

  • Rated 4 out of 5 stars

    Thanksgiving rescue

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very large refrigerator. Only downside is that the icemaker has small capacity. Did have difficulty getting this in through our doorway. Had to remove the doors.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thanks for taking the time to review your refrigerator. Your comments about the icemaker capacity are greatly appreciated as we are always looking for ways to improve. Let us know if we can help in the future. All the best.- Kianna@GEA GE_Appliances

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Beautiful working appliance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator. Has plenty of space and works great

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We are pleased that your refrigerator works so well. We expect this type of experience. Enjoy the fingerprint resistant exterior and 4 doors. You also have flexibility with this 4 door model. Bet it looks great in your kitchen. Geoff@GEA GE_Appliances

  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Good fridge, needs better closing freezer mechanis

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cavernous space in both refrigerator compartments. Be careful about eggs in the pull out fridge drawer, as they can freeze. Also be mindful of how tightly the freezer shuts, as it's easy for things to hold it open ever so slightly.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Nice Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so Good!!! I really like this Refrigerator it's quiet, it's features has good appeal. Only one little thing wrong with this fridge it appears when it was packaged at the manufactures facility it was dinged in a couple of spots. Working this out with Best Buy

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello there - thanks for reaching out about your beautiful, new GE Profile Smart Refrigerator! We’re glad that you’re loving the quiet running sounds and the great features of your new appliance. Our apologies that you experienced some issues with a damaged appliance and we hope you’re able to resolve that with Best Buy promptly. Thanks for choosing GE Appliances and please feel free to reach out anytime if there is anything we can assist with. Have a great day! Lauren@GEA GE_Appliances

  • Pros mentioned:
    Door design

    Rated 5 out of 5 stars

    FRIDGE

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The compartments on the fridge are great. The doors are very convenient to access drink or snacks without opening the whole fridge . Very good at energy saving. I live this fridge!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're thrilled to hear that you're enjoying the convenient design of your fridge, as well as its energy-saving features. The innovative door-in-door design and rotating bin are just a couple of the features we're proud to offer for a more efficient experience. Stay cool! GE_Appliances