Customer Ratings & Reviews
- Model:
- PVD28BYNFS
- SKU:
- 6368988
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers value the 27.9 Cu. Ft. 4-Door French Door Smart Refrigerator's door design, overall performance, and capacity, with many appreciating the elegant LED lighting and quiet operation. The size and water dispenser are also well-received, along with the separate temperature control. However, some customers have expressed concerns about the freezer performance.
This summary was generated by AI based on customer reviews.
Ice maker is zero
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this 2 months later the ice maker stopped working, for the price is crazy wouldn’t recommend this
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We can understand how upsetting it can be when a new appliance doesn't meet your expectations. We are sorry to hear you aren't pleased with your icemaker. The in-the-door ice maker produces ice on demand and provides more interior storage space. With the advanced water filtration, it produces clean, safe drinking water and ice, and removes 98% of certain pharmaceuticals. Your icemaker will make 112-140 cubes in a 12-hour period, depending on the freezer compartment temperature, room temperature, and the number of door openings and other use conditions. It is our hope the more you use your refrigerator the more you will like it. Joyce@GEAppliances
- Pros mentioned:Capacity
Nice Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Very spacious and very nice. After bad experiences with LG, I'm hoping for a better one with GE. According to our repairman, they see less issues with GE than any other brand.
I would recommend this to a friend - Pros mentioned:Lighting
Great refrigerator! Auto fill is awesome!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator. The auto fill feature in the water dispenser was a very nice add. The LED internal wall make it so modern and clear! We love our new refrigerator.
I would recommend this to a friendBrand response from GE Answers
Posted .Hi - We thrilled to hear that you love your new GE Profile French door refrigerator. The auto fill feature makes it so convenient to fill your water. We're confident that you will continue to enjoy your unit for a long time. Thanks for your time and feel free to reach out to us on social media if you have any questions. Best wishes - Don@GEA
- Pros mentioned:Capacity
Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge lots of room room for. Freezer room could be better.
I would recommend this to a friendBrand response from GE Answers
Posted .We're happy to hear you're enjoying the refrigerator section of your new unit. This model's door-in-door storage allows you to easily store and access your favorites, including taller items! On the other hand, we're sorry to hear you're not entirely satisfied with the design of the freezer section. We will be sure to share your feedback with our design teams to see how we can improve on this in the future.
- Cons mentioned:Freezer performance
GE four drawer French Door
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with product notwithstanding first unit was defective with ice maker. Bestbuy easily offered to deliver a new unit versus directing me to GE and use warranty.
I would recommend this to a friend - Pros mentioned:Overall performance
Great Service & Appliances!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good! We love the GE Profile refrigerator we picked out. The salesman was very knowledgeable & friendly.
I would recommend this to a friend - Pros mentioned:Capacity
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent refrigerator and great room /storage as seen
I would recommend this to a friend - Pros mentioned:Door design
I Love the Separate Meat Drawer.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I Love the Separate Meat Drawer. There is something odd when you close the freezer, some dust comes out of the water spigot but other than that, this has been great!
I would recommend this to a friendBrand response from GE Answers
Posted .Hello there - thanks for taking the time to reach out about your beautiful GE Profile 4-Door Refrigerator. It’s great to learn that you’re loving the separate meat drawer! Our apologies that you’re experiencing dust coming out of the water dispenser - as that is certainly not the ownership experience we expect, and we can understand why you’d like some clarification on that. We recommend checking out the Care and Cleaning section on page 19 of your manual for some tips on how to improve this issue: https://content.syndigo.com/asset/4fa59c0b-564e-4dcb-88c4-376148630230/original.pdf -- We hope this helps and please feel free to reach out if there is anything we can assist with, as we’re happy to help. Have a great day! Lauren@GEA
Great refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is great. It has a lot of room to store all types of food. Its perfect for hosting events
I would recommend this to a friendMoney down the drain, endless headaches
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Run, don't walk, from GE refrigerators. Lemons happen, but 8 service calls and $900 in repairs on a $3,500 appliance is pathetic. It Does. Not. Work. And GE refuses to replace it. We are throwing it out. This company should be ashamed of what it has put us through. Try LG, Samsung, Bosch, etc.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello. We appreciate you reaching out, though we really hate to hear you’ve had trouble with your refrigerator – this certainly isn’t the performance we would expect. We know this must be frustrating to deal with, especially when you’ve had multiple service calls. Notice of your experience will be sent to our team for review. If you wish, you’re more than welcome to reach out to us over our GE Appliances social media; if you can send us a private message with any case or service confirmation number you have (or your email address and telephone number if you’re not sure of those numbers), we can certainly look into your concerns further. Going forward, we’ll do all we can to earn your trust in our brand, and we’re also glad to assist with any other concerns or questions you may have. -Sarah@GEA
- Pros mentioned:Overall performance
Works Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Works great, no issues. Everything I wanted!
I would recommend this to a friend - Cons mentioned:Freezer performance
Frig
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ice maker and water dispenser are difficult to use. Ice on floor and difficult to place large cups uunder
I would recommend this to a friendBrand response from GE Answers
Posted .Hey there- We appreciate you taking the time to leave your feedback. We appreciate your suggestions as we use this to send to our engineers and design teams so that they may use this to improve or make any changes to future builds. If you need anything in the future, please reach out and let us know. Sincerely-Dianna@GEA
2 deliveries and still not a working fridge!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'd give this zero if I could! We had one delivered four days ago and when I got home (my husband was there to receive it), there was a small dent by the logo in the top right. However the largest problems are that when they peeled off that plastic protective coating, there was a grainy texture on the right door that would not come off no matter what we cleaned it with! The auto water dispenser constantly overfilles, and the easy-close door on the right (the ones that hold the veggies/fruits) does not close like it's supposed to. Soooo, we didn't even get a chance to look at the problems the other one had (other than the bumpy texture of the door), because the right door in door did not close properly. We have to lift it up and slam it shut to make it work. We're two weeks with having no food of any substance in the house because we don't have a working refrigerator. 20 years ago I said I'd never buy another GE appliance because of how unreliable they were, but at least 20 years ago we got a few years out of them! I knew we shouldn't have bought another, against my better judgement! GE and Best Buy get one more shot, but I can guarantee that I'm going to be asking for a discount. This will be the third day we're having to take off of work!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .This is not the ownership experience we want for you and truly apologize that you've had this experience. We will work hard to earn your trust in the future.
- Pros mentioned:Noise level
Great fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had this for about 3 weeks but so far we love it. Quiet, makes ice super fast and like the auto fill feature. Would recommend
I would recommend this to a friend - Pros mentioned:Capacity
Easy to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is very easy to use and quite roomy. It is well lit but make sure the freezer door is completely and tightly closed or it will create frost inside. The stainless spots easier than I had hoped but it wipes clear.
I would recommend this to a friend My Experience
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge has the potential to be great. It's large, looks good, has the right set of features, but the fresh food section does not maintain adequate temperatures so I can't give I more than one star. We set up glasses of water throughout the fridge when we first got it and left the fridge alone for 24 hours. I measured the temperature using multiple thermometers, including a thermapen, and it measured 42 degrees. I lowered the fridge temperature to 34 degrees and left it for another 24 hours. The coldest I've seen is 39 degrees and the temps creep into the low to mid 40s throughout the day. Anything in the 40s is no good for a fridge so I exchanged for another one which is behaving the exact same way (coldest reading is 39). I called a service tech thinking it was maybe something we overlooked but it has plenty of ventilation (3 inches side/back wall, and nothing above). The convertible drawer is set to 33 and works fine (water measures 33-34 consistently). I'm out of ideas, and frustrated, but luckily I'm within my return window and will choose another manufacturer. I don't recommend this product.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello, thank you for your review. We are very sorry that your refrigerator is not maintaining proper temperatures despite your service appointment and had to be replaced. Our appliances are built to last and this is not something we would expect to hear. Please know that we value your business and apologize for any unexpected inconvenience this may have caused. We sincerely hope to have a chance to earn back your trust and business in the future. -Chris@GEA
- Pros mentioned:Capacity
4 door refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge thus far. I love the room that it offers and the water And ice dispenser works well.
I would recommend this to a friend Good fridge.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking fridge. A lot of room. Sometime the top freezer drawer comes off the track.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- We are so happy to hear you are pleased with your new refrigerator. We are sorry to hear the top freezer drawer is coming off track. If this continues to happen, please take advantage of your warranty and reach out to GE Consumer Service at 1-800-432-2737. If you have any questions in the future, please let us know. We are here to help! Joyce@GEA
Protective blue film impossible to remove
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice unit. Nearly impossible to get the protective coating off. Still have some i cant remove
I would recommend this to a friend- Pros mentioned:Overall performance
GE refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installation was great but the first set of installers didn't realize that the front of the unit is taller than the back. So they had to come back a week later with the same one. But the refrigerator seems to be top of the line
I would recommend this to a friend