Customer Ratings & Reviews
- Model:
- PVD28BYNFS
- SKU:
- 6368988
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers value the 27.9 Cu. Ft. 4-Door French Door Smart Refrigerator's door design, overall performance, and capacity, with many appreciating the elegant LED lighting and quiet operation. The size and water dispenser are also well-received, along with the separate temperature control. However, some customers have expressed concerns about the freezer performance.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Capacity
Refrigerador
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good refrigerator! Good for big family. Recommend
I would recommend this to a friend - Pros mentioned:Overall performance
Amazing
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my refrigerator. Brought refurbished and works amazing no issues.Highly recommend this brand
I would recommend this to a friend - Pros mentioned:Capacity
Wonderful Refrigerator!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's only been a month, but we LOVE our GE fridge so far. Super Spacious and the features are great!
I would recommend this to a friend - Pros mentioned:Door design
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the look and functionality, fits perfectly in our home
I would recommend this to a friend Great fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Matches all my other GE appliances. Has an autosensing feature that allows the cup of water to be filled without you having to hold it there. Worth the money especially when on sale.
I would recommend this to a friend- Cons mentioned:Freezer performance
Lemon
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this refrigerator (PVD28BYNFS). The middle draw has no cooling on it own and will never keep things cold. No tech ever got the middle draw as cold as it says it will get. Then the Freezer part broke and it will take a month to fix. This will be my last GE Refrigerator. Respectfully, No_GE
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello - Thanks for bringing this to our attention. We understand the disappointment and frustration this situation has caused. We're confident our certified GE Appliances technician will provide the best solution possible. Thank you for your patience during this time, and we'll gladly share your feedback with our quality team for any necessary improvements. We hope you allow us to work hard to gain your trust again. Warm regards. -Don@GEAppliances
- Pros mentioned:Lighting
GE Profile Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spacious and elegant refrigerator. It has deep storage and has an elegant LED backlighting ( looks like a backsplash ). Water and ice maker is working nicely. So far so good. Worth for the price.
I would recommend this to a friend Great Fridge
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plenty of space inside it. Nice amonut of compartments to organize food and drinks.
I would recommend this to a friendExcellent product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best quality, good price! I recommend this refrigerator
I would recommend this to a friendHorrible fridge
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have gone 2 weeks without a fridge now. The first fridge delivered DID NOT COOL DOWN AT ALL. Waited 3 days got the second one delivered that one had a HUGE dent right on the front. Third one got delivered and installed and the insulation for the ice maker door was all messed up. Fourth one had the most problems. It took over 15 phone calls and messaging someone on bestbuys facebook to get things sorted out. DO NOT BUY THIS FRIDGE!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there - We're disappointed to hear about your experience. We would like to gather some additional information from you. Please reach out to us on one of our social media platforms, like Facebook, via direct message. In your message, please include your model and serial numbers, a copy of this review, and any service confirmation numbers you may have. We apologize for all the inconvenience caused. We look forward to speaking with you soon. Julia@GEAppliances
Awesome product with one exception
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new refrigerator but there seems to be a design flaw with the door within a door. The latch does not appear to be positioned properly to grab the inner door meaning there's about a quarter inch of play between the doors. When you open both doors at once, there's a pop which is the outer door latch catching the plate on the inner door and then the inner door opens. We verified this on the floor model so its not limited to our unit. Both the Samsung and LG units with the door within a door have a really nice tight seal. Very happy otherwise.
I would recommend this to a friendRefrigerator Purchase - So Easy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase was super simple and easy. Love my new refrigerator! Delivery men were right on time and made the transfer from old to new a breeze! Thanks for such a great experience, Best Buy! Will definitely consider other purchases from you soon!
I would recommend this to a friend- Pros mentioned:Door design
This would be a great refeigerator…but…
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We chose this refrigerator after having a similar GE model a few years ago. Really liked all the features - auto fill, the look of the interior, the middle drawer, the door in door. It is exaxtly what we wanted…EXCEPT the door in door doesn’t lock properly. We had one delivered…didnt lock…asked for a new one. At this point, I was not going to start off on a bad door (that’s why we were getting rid of our latest Frigidaire). Best Buy said no problem and scheduled delivery for a new one less than a werk later. Today, the new one comes…WITH THE SAME PROBLEM. Fortunately the delivery guys checked it before removing the other defective one and bringing in the new defective one. Best Buy has been easy to work with so far, but I’m really disappointed in the quality from GE. Now we have to decide if we chance it with a third try or go back to the drawing board to find a different fridge. So frustrating!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're truly sorry to hear about the trouble you've had with the door lock on this refrigerator, and we apologize for the inconvenience. We encourage you to continue working with Best Buy on a replacement, as they are truly best equipped in this case. We hope to be given a chance to earn back your trust in our brand. We're confident the replacement model will meet your expectations. - Julia@GEAppliances
GE Quality no more.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The customer service at Best Buy is awesome. The GE refrigerator although functioning as prescribed, quality is lacking. Doors and drawers require extra effort to close.Creating a slamming effect.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We use high-quality materials and design our appliances to be durable; we appreciate you sharing your feedback. We can advise the doors would need to be closed manually, as they won't self-close if left open. We recommend ensuring no items are blocking the doors and drawers from closing; we have additional tips in an article on our GE Appliances website titled "Refrigerator - Door Will Not Close". If you'd like to share your positive feedback regarding customer service with Best Buy, they can be reached at 888-237-8289. We're confident the refrigerator will perform well for you for years to come.
- Pros mentioned:Overall performance
Great Refrigerator purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase. We are glad that we settled for the GE Profile 4-Door French model and that we bought from BestBuy. Product has been working perfectly
I would recommend this to a friendBrand response from GE Answers
Posted .Hi there,
We appreciate you reviewing this incredible refrigerator! It's so great to hear that it has been working perfectly for you so far. We trust that it'll work well for you for a long time. If you have any questions or concerns, please let us know. We're always happy to help! Mike@GEA
- Pros mentioned:Lighting
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, I love it! I love the extra light it has when you need water or ice.
I would recommend this to a friend - Pros mentioned:Door design
Awesome refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very sleek and clean looking with a lot of space.love the feature that counts the ounces and the drop down shelf for tall items.
I would recommend this to a friendBrand response from GE Answers
Posted .Hey there- Thank you for taking the time to send us your feedback. We are glad that you are enjoying the space and features that this refrigerator unit offers. We hope this unit becomes a fast favorite in your kitchen space and brings joy for you and your family for many years. If there is anything else, we can help with in the future please let us know. Sincerely- Dianna@GEA
- Pros mentioned:Overall performance
Refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome refrigerator works perfect love it. It’s beyond a five star.
I would recommend this to a friendBrand response from GE Answers
Posted .Thank you for your review and being a valued GE Appliance customer! We have heard great things about this refrigerator, and we are happy to hear that you are loving it. We hope it continues to be a convenience and joy to use for you and your family.
Best refrigerator ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are so happy with our new refrigerator. It is so spacious and it’s by far the best refrigerator I’ve ever seen.We love it ❤️
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for taking the time to send us your review. We are happy that you are enjoying your new refrigerator and the space that it provides! We hope you continue to love it and it becomes a great addition to your kitchen space for many years. If there is anything else you need in the future, please let us know. Sincerely- Dianna@GEA
Useful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This one has it all without a bunch of gadgets you don't need or use Love everything about it
I would recommend this to a friend