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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 1095 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers value the 27.9 Cu. Ft. 4-Door French Door Smart Refrigerator's door design, overall performance, and capacity, with many appreciating the elegant LED lighting and quiet operation. The size and water dispenser are also well-received, along with the separate temperature control. However, some customers have expressed concerns about the freezer performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 1,095 reviews
  • Rated 5 out of 5 stars

    A wonderful Refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the best refrigerator we have owned. Well lite and plenty of capacity in the refrigerator compartment including a third door that allows you to access beverages and eggs without having to open the entire fridge. Ice maker and water filter are conveniently located in the door. The freezer compartment has ample space for all frozen food and there is a separate chiller compartment above the freezer. Temperature controls are digital and the fridge is wifi capable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Refridgerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new fridge, so glad the sales person told me about it as I did not see it when looking for appliances. I am very happywiththe product and service.

    I would recommend this to a friend
  • Pros mentioned:
    Door design

    Rated 4 out of 5 stars

    Nice product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with it. Not sure about the door in door otherwise nice product.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Unknown

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so much! It’s very spacious and meats our storage needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backlite wall is nice, would buy again.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator, love the extra drawer that keeps beverages at the temperature you select.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2.5 year review

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only issue that we have had, after 2.5 years of having it, is that the freezer door pops off every once in a while.

    I would recommend this to a friend
  • Pros mentioned:
    Door design

    Rated 5 out of 5 stars

    So far so good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I really like the brightness of the interior. Clean flat front.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Good day,

      We appreciate you taking some time to share your thoughts with us. It's great to see that you are enjoying this incredible refrigerator and all it has to offer! We're confident that you'll have this model for many years. Thanks for choosing GEA to be part of your home. Let us know if you need anything! Mike@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Great refrigerator and delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is perfect for us. The delivery men were wonderful. Manuel and Brian were very respectful of our property and were very efficient. I would want them to deliver for me again.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We’re delighted to hear that you’re loving your new refrigerator and that you had a fantastic delivery experience! If you’d like to share your positive delivery feedback with Best Buy, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. GE_Appliances

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GE Profile Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator, great options, very stylish, excellent quality!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for taking the time to leave your feedback. So happy to hear that you are satisfied with your new refrigerator and it’s working great for you! We love passing this type of feedback along to our design team and engineers as it helps motivate and let us know we are on the right track to providing great products for our customers. If you need anything else in the future, please let us know. Take care! Dianna@GEA GE_Appliances

  • Pros mentioned:
    Door design

    Rated 5 out of 5 stars

    Love, love, love it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is everything I want in a refrigerator! Love the door on door and the swing out shelf! It makes getting to things that I use often SO much easier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful refrigerator. Large enough for a family with leftovers. Small drawer perfect for sandwich meats and cheese.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Large Appliance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a wonderful appliance. We like everything about it. It meets all our needs and even more.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    GE needs better manufacturing and packaging!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GE, your refrigerators are arriving damaged due to poor shipping packaging. We had 7 attempted deliveries of which 4 where no shows or reschedue deliveries. Of the 7 deliveries promises, 3 refrigerators actually arrived at our house. The first two deliveries we saw heavy damage to the refrigerators and they were returned. One was a smashed area where the compressor is located. The second delivery was damaged by a forklift on the sides of the refrigerator. The 7th delivery scheduled we finally received the refrigerator 26 days after ordering it. I like the refrigerator but I would be embarrassed if I was GE on how poorly the packaging is on these refrigerators. I sent an email to a representative at GE while she was at a show in Las Vegas and was told by her that she would get back to me. Nothing back from her. I also agree with others that the blue packaging material is impossible to fully removed when it is squeezed between parts during the manufacturing process. I just hope that I get a longer life on this refrigerator than my previous KitchenAid $4000 French drawer model. It was just junk with everything going wrong, really a poorly built refrigerator. There is now class action ongoing lawsuit against KitchenAid on this refrigerator. I am leaving a marginal review on the GE French door refrigerator Profile due to the issues of their poor packaging. I simply got tired of living out of a dorm size refrigerator in the interim while we waited for an undamaged refrigerator.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there - We're disappointed to hear about the trouble you've had receiving an undamaged appliance. We apologize for the inconvenience and disappointment, and we will be sure to share your feedback with our design and engineering teams to see how can improve on this in the future. We encourage you to stay in touch with your BestBuy store to receive updates on your delivery. If you'd like to speak with us further about your situation, feel free to reach out to us on one of our social media platforms, like Facebook, via direct message. Again, we apologize for all the inconvenience. Kind regards. Julia@GEAppliances GE_Appliances

  • Pros mentioned:
    Door design

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice. Roomy, and well design. GE has been our brand of choice for many years. Very happy with the quality of their products.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Judgemental fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good so far, but the fridge is a little judgemental of the lack of fruits and vegetables that I put into it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge. A little deeper than my old one but the extra space is worth it. Middle drawer is very helpful

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Beautiful GE Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. It is large with plenty of space. Happy so far.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello - Thanks for taking the time to share your experience with your beautiful GE Profile refrigerator, and we're excited to hear that you're happy with your purchase! Having the extra space definitely comes in handy. Feel free to contact us on social media if you have any questions in the future. Best regards! - Don@GEA GE_Appliances

  • Rated 5 out of 5 stars

    GE Profile

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator at a nice price. Delivery guys were great.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    GE Profile Series 27.9 Cu Ft

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the GE 4 DOOR fRENCH DOOR REFRIGERATOR. tHERE is so much room. Love the fact that it is truly Fingerprint Resistant.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good refrigerator if you ignore ice/water maker pa

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The face for the water/ice maker is constantly coming up, may fall off. If you want ice water good luck, the screen locks up when going to ice then water.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We hate to hear that you are having trouble with the screen and apologize that you are not able to use your refrigerator as should. For a better experience, we recommend unplugging the unit and then plugging it back in again. If the problem persists, we recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737). Let us know if we can assist you further. All the best.- Kianna@GEA GE_Appliances