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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 1095 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers value the 27.9 Cu. Ft. 4-Door French Door Smart Refrigerator's door design, overall performance, and capacity, with many appreciating the elegant LED lighting and quiet operation. The size and water dispenser are also well-received, along with the separate temperature control. However, some customers have expressed concerns about the freezer performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 1,095 reviews
  • Rated 5 out of 5 stars

    Great Deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great room and easy access. Looks great in the kitchen. Installer was great

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello there,

      We're so happy to hear that your refrigerator is looking fantastic in your kitchen! It's certainly a great product for a large family. We're glad that you're enjoying it and hope you've been able to play with the smart features. Reach out if you need anything. Mike@GEA GE_Appliances

  • Rated 3 out of 5 stars

    How many defective GE Profile units are tolerable?

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are now on our second GE Profile since the first one delivered February 2023. That one had all kinds of issues. The plastic drawer in the freezer would not work on the track. The piece on the left door that creates the seal when the doors are closed would not operate as intended. The right hand door squeaked every time it was closed. We now have a replacement GE Profile and all the above items work as designed however the compressor or some internal part is making a continuous wining noise that is very irritating. They are coming back out tomorrow to see if it can be repaired or we need to replace the refrigerator for a third time. Not sure I want to stay with GE unless they upgrade us to the Cafe version of the same refrigerator that hopefully is of better quality.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for taking the time to send us your review. We are sorry to hear that you had a bad experience with your refrigerator unit so far. We understand how disappointing and frustrating that can be. We are glad that you were able to get service scheduled and are confident that our service technician will be able to help get your unit back working the way it should. If you need anything else in the future or have any other concerns, please let us know. Sincerely- Dianna@GEA GE_Appliances

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mrs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. The guys that delivered the refrigerator were very good and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Lighting

    Rated 5 out of 5 stars

    Nice refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the separate drawers and bright lighting makes it easier finding things on the shelves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had this refrigerator for about six months now, and it's definitely better than the Samsung we had before it. We love the cooling drawer above the freezer. Only had one small issue with the freezer seal needing to be replaced, but GE covered that under warranty. Overall, an excellent option for those looking for a refrigerator that both looks and works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The frig has a lot of space. The middle section is excellent for meats, lunch meats and chicken.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nd

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality.Love the quality.Love the quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A little frustrated

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had it for less than a month and have already had two issues with the doors. Also, when it was installed, the installation techs did not remove all of the plastic for the seams ad there are still pieces in many places that are impossible to remove.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. Very Stylish, very roomy, and no fingerprints.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- We appreciate your purchase and are so happy to hear you are pleased with your new refrigerator. This is a great model and a consumer favorite is the Adjustable Temperature Control Middle Drawer. This adjustable temperature refrigerator drawer has 4-settings that let you store specific types of food and drink at the ideal temperature, including meat, beverages, snacks or wine. This allows for full function and convenience for everyday life! If you have any questions in the future, please let us know. We are here to help! Joyce@GEA GE_Appliances

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this fridge. It is great and easy to use. It has alot of space.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for your review and being a valued GEA customer! We have heard great things about this refrigerator, and we are happy to hear that you are loving the look and space it provides. We hope it continues to be a convenience and joy to use for you and your family. If you need anything else, please let us know. Sincerely- Dianna@GEA GE_Appliances

  • Rated 1 out of 5 stars

    Multiple delivery attempt - all with damaged items

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm trying to get my fridge replaced, but can't get it delivered without damage after 3 attempts for delivery. Every time Best Buy delivery - the refrigerator is damaged. It appears like that Best Buy is not inspecting products prior to delivering it to the customer. Unfortunately for me I have to continue waisting my time and rescheduling a new delivery. As for the new customers - think twice if you want to stick with damaged products and spend long hours on the phone talking with unprofessional V Best Buy customer service support for rescheduling new delivery date. I recommend to avoid Best Buy when considering where to purchase expensive appliances. Otherwise, be ready to deal with a lot of damaged items and multiple delivery days as well as countless hours on the phone.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello - We apologize for the challenges you've faced with the delivery of your refrigerator. We understand the importance of receiving a product in optimal condition, and we're sorry for any inconvenience this has caused. For the best resolution to the ongoing delivery issues, we recommend reaching out to your local Best Buy store directly. They will be able to assess the situation and work towards ensuring a smooth and damage-free delivery of your refrigerator. If you have any further questions or if there's anything else we can assist you with, please feel free to let us know. We appreciate your understanding and are here to help. -Kacie@GEAppliances GE_Appliances

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I like it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After owning for 1 month, it's been working great for me.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thanks so much for your purchase! We are so glad you are loving your new refrigerator. This is such a nice model with excellent features. The convertible drawer is great, it is definitely a consumer favorite. We are so glad you are pleased with your new refrigerator and hope that you get many years of service from it. If you have any questions at all, please let us know. We are here for you. Joyce@GEA GE_Appliances

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Fridge! I bought it for my parents and they seem to love it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice product.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best refrigerator ever…only will buy GE brand now!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fridgw and Works as it should and saved some money

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Excellent refrigerator

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator. Super spacious and we love having a designated snack drawer.

    I would recommend this to a friend
  • Pros mentioned:
    Lighting

    Rated 5 out of 5 stars

    Best Refrigerator Ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator. It’s well lit and provides easy to access to popular items. Best refrigerator ever!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    New fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't leak and has more storage than previous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    G.E. PROFILE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great refrigerator! Keeps everything cold and has a lot of room.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi,

      We appreciate you reviewing your refrigerator. It's great to hear that it's working well and that it has plenty of room for you. There's no doubt this refrigerator will last you for a long time. Let us know if there's anything you need. Best. Mike@GEA GE_Appliances

  • Rated 4 out of 5 stars

    Dependable GE Fridge

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great fridge, sometimes space issues with the way things are partitioned especially for taller things.

    I would recommend this to a friend